Early years · Early years complaint outcome
NOA's Ark Nursery
Summary
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- Inspection datesingle source
8 Oct 2025
- URN verified
EY481578
Deep dive
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Reads more warmly than most reports of this type.
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Concerns
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Next steps
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Anatomy of the report
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- Pages
- 2
- Words of findings
- 605
- longer than usual (typical 281)
- Reading level
- Hard
- Flesch 34, typical 42
- Average sentence
- 19 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 6%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
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Summary of outcome
On 7 July and 6 August 2025, we received concerns that the provider was not meeting requirements relating to safeguarding policies and procedures, concerns about children's safety and welfare, suitable people, qualifications, training, support and skills, health, special educational needs, risk assessments, key person and information and record keeping.
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Summary of outcome
On 26 August 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.
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Summary of outcome
n ensure designated safeguarding leads fully understand their responsibility to implement robust safeguarding policies and procedures, in particular relating to the keeping of accurate safeguarding records
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Summary of outcome
n ensure any referrals relating to concerns about children or allegations against staff are made in line with local safeguarding partners procedures and in a timely way
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Summary of outcome
n make sure that staff supervision arrangements are effective in identifying gaps in their knowledge and practice, and provide staff with the support, coaching and training needed to improve their practice
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Summary of outcome
n improve staff deployment to ensure that children are supervised effectively at all times, particularly during mealtimes
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Summary of outcome
n ensure the policy and procedures for administering medicines to children, includes systems for obtaining information about a child's needs for medicines, and for keeping this information up to date
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Summary of outcome
n ensure good hygiene practices are implemented and maintained, particularly when serving food and during mealtimes n ensure the procedures for managing accidents take account of any risk to children due to their injuries and whether medical assistance is required to keep children safe
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Summary of outcome
n ensure that robust risk assessments are implemented, and that the risk assessment process is effective in identifying and removing all potential hazards, particularly in the outdoor space.
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Summary of outcome
On 23 September 2025, the provider responded to the actions set. We found that the provider had made significant progress. They had provided additional training to ensure designated safeguarding leads fully understand their responsibilities. The provider had made sure any referrals relating to concerns about children or allegations against staff had been made appropriately. They had improved the supervision arrangements for staff, and all staff had attended a recent meeting which was well documented. The provider had taken effective steps to ensure staff deployment supports the supervision of children at all times. They had reviewed their medication policy and ensured the systems for obtaining information about a child's needs for medicines were effective. The provider had taken appropriate steps to ensure good hygiene practices are in place and maintained at all times. They had given some additional training to staff to ensure accidents procedures consider
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Summary of outcome
risk to children and the need for medical assistance. The provider had also reviewed risk assessment process to ensure this is fully effective in identifying and removing all potential hazards. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.
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Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
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Publication of complaints
We publish details of complaints on our website for a period of five years.
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Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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