Early years · Early years complaint outcome
Stepping Stones Day Nursery (Clay Cross) Ltd
Summary
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- Inspection datesingle source
7 Oct 2025
- URN verified
EY490202
Deep dive
What this report says
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Tone of the report
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Strengths
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No standout praise found.
Concerns
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No strong criticism found.
Next steps
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Anatomy of the report
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- Pages
- 2
- Words of findings
- 339
- about usual (typical 281)
- Reading level
- Hard
- Flesch 41, typical 42
- Average sentence
- 18 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 5%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
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Summary of outcome
On 25 July 2025, we received concerns that the provider was not meeting requirements relating to staff:child ratios, food and drink, key persons, safer eating, special educational needs, accident or injury, sleeping arrangements, toilets and intimate hygiene, baby room and complaints.
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Summary of outcome
On 19 September 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take. The provider will be able to give parents further information about this.
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Summary of outcome
n ensure there are suitable hygienic changing facilities for use with any children who are in nappies
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Summary of outcome
n make sure that staff-to-child ratios and qualification requirements are adhered to at all times
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Summary of outcome
n ensure staff are deployed effectively, so that all children remain within sight and hearing while eating
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Summary of outcome
n ensure staff work in partnership with parents to actively promote the health of children, with particular regard to healthy meals and drinks.
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Summary of outcome
On 7 October 2025, the provider responded to the actions set. We found the provider has implemented new procedures to ensure the ongoing cleanliness of nappy changing facilities, and they ensure staff: child ratios are met effectively at all times, including when children are eating. In addition, staff work closely with parents to actively promote healthy meals and drinks for children. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.
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Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
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Publication of complaints
We publish details of complaints on our website for a period of five years.
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Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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