Children's home run by Mayden Support Ltd

Inspection report for children’s home - monitoring visit: 2763903 1 Registered provider: Mayden Support Ltd

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home registered with Ofsted in February 2025 and is privately owned. It provides care for one child who experiences social and emotional difficulties.

p.1

Information about this children’s home

At the time of this visit, one child was living at the home, and they spoke with the inspector.

p.1

Information about this children’s home

There is currently no registered manager at the home. Since the assurance inspection, a new interim manager has been appointed and is applying to register with Ofsted.

p.1

This monitoring visit

This visit was carried out following an assurance inspection on 22 July 2025, which identified serious and widespread concerns.

p.1

This monitoring visit

The purpose of this visit was to assess whether the compliance notices issued under regulations 12, 13 and 14 have been met. This involves ensuring that leaders have taken sufficient action since the assurance inspection to safeguard children and confirming that the leadership and management arrangements are adequate. In addition, children’s care and the home environment were reviewed.

p.1

This monitoring visit

Since the assurance inspection, leaders and managers have taken meaningful steps to improve the quality of care and safeguarding arrangements. Of the three compliance notices issued, two have been met. The compliance notice under regulation 12 has been reissued. No further breaches of regulation were identified during this visit, and no additional requirements have been made. Inspection report for children’s home - monitoring visit: 2763903 2 Staff now have access to detailed care plans that guide their practice effectively. Risk assessments are thorough and regularly reviewed. There is clear oversight of the child’s self-harm reduction strategy, which includes access to a jar containing pieces of glass. While this strategy is unconventional, it is subject to regular review and monitoring.

p.1

This monitoring visit

Staff have received clear guidance on safeguarding procedures, which has led to improved understanding and practice. Since the previous inspection, there have been no further incidents of the child going missing from the home, and the frequency of safeguarding incidents has reduced. The home environment has undergone improvements and is now in good repair.

p.2

This monitoring visit

Oversight by leaders and managers has improved. The appointment of a new manager and regular visits from senior leaders have contributed to a more supportive working environment and improved staff morale.

p.2

This monitoring visit

The response to a serious allegation made by a child against a member of staff was poor. The manager failed to discuss the allegation with the child and did not hold individual discussions with all staff members involved. Records of the manager’s actions are unclear and contain inaccuracies, including incorrect dates and details of who was spoken to. This poor response has contributed to the child continuing to feel unsafe and unheard in the home.

p.2

This monitoring visit

Despite significant progress in several areas, particularly safeguarding practice and staff support, the response to serious allegations remains a concern. Inspection report for children’s home - monitoring visit: 2763903 3

p.2

Inspection date Inspection type Inspection judgement

08/04/2025 Full Good Inspection report for children’s home - monitoring visit: 2763903 4

p.3

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

p.4

Requirement Due date

*The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.4

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.4

Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

p.4

Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and (Regulation 12 (1) (2)(a)(v)(vi))

p.4

Requirement Due date

Specifically, leaders and managers must ensure that the manager has the skills and knowledge to handle allegations effectively. Children must be consulted about any allegations they have made, staff members involved in allegations must be promptly spoken with individually, and records must accurately reflect the actions managers have taken in response to allegations, along with the dates and times of those actions. 26 October 2025

p.4

Requirement Due date

*These requirements are subject to a compliance notice.

p.4

Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

p.4

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2763903 5

p.4

Children’s home details

Registered provider address: Brulimar House, Jubilee Road, Middleton, Manchester M24 2LX

p.5

Inspector

John Tomlinson, Social Care Inspector Inspection report for children’s home - monitoring visit: 2763903 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.5

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.6

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.6

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.6