Social care · Social care monitoring visit
Children's Home run by Supporting Hands Care Services Ltd in Bradford
Summary
Jo Birtwhistle (lead), Ladean Wilson
What we read, and from where
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- Group verified
Supporting Hands Care Services Ltd
- Inspection date verified
27 Aug 2025
- Inspectors verified
Jo Birtwhistle, Ladean Wilson
- Name on report verified
2598804
- URN verified
2598804
Deep dive
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Strengths
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No standout praise found.
Concerns
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No strong criticism found.
Next steps
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Anatomy of the report
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- Pages
- 7
- Words of findings
- 297
- shorter than usual (typical 566)
- Reading level
- Hard
- Flesch 45, typical 46
- Average sentence
- 20 words
- Next steps
- 2
- typical 5
- Hedged sentences
- 0%
- “some”, “not always”, “most”…
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Full report text
Inspection report for children’s home - monitoring visit: 2598804 1 Registered provider: Supporting Hands Care Services Ltd
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Inspected under the social care common inspection framework.
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Information about this children’s home
This home is owned and managed by a private provider. It provides care for one child who may experience social and emotional difficulties.
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Information about this children’s home
At the time of the visit, one child was living in the home.
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Information about this children’s home
The manager registered with Ofsted in April 2021. The responsible individual led this inspection as the registered manager was not present.
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This monitoring visit
This visit was undertaken to address specific concerns or allegations received by Ofsted relating to an individual working in the home.
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This monitoring visit
There are serious concerns that the provider has continued to allow a member of staff, who is subject to serious criminal allegations, to work within the home. Despite leaders and managers having access to information within court reports, and concerns identified during recruitment checks, this individual remains employed in the home. As a result, the child is exposed to a risk of significant harm and exploitation.
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This monitoring visit
Inspectors reviewed a concerning statement of an interview recorded by the responsible individual involving the same staff member. The statement contained conflicting accounts about possible drug-related activity. The responsible individual provided conflicting explanations about this conversation, which raises serious safeguarding concerns about the safer recruitment practice of the management team.
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This monitoring visit
The responsible individual failed to demonstrate a sufficient understanding of the risks associated with the staff member’s conduct. When concerns were raised, the Inspection report for children’s home - monitoring visit: 2598804 2 responsible individual prioritised the well-being of the staff member over that of the child. The provider failed to recognise the serious safeguarding implications, thereby exposing the child to avoidable risks and placing them at risk of significant harm or exploitation. Inspection report for children’s home - monitoring visit: 2598804 3
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Inspection date Inspection type Inspection judgement
18/06/2025 Full Good 18/06/2024 Full Good 24/05/2023 Full Good 15/08/2022 Full Inadequate Inspection report for children’s home - monitoring visit: 2598804 4
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Statutory requirements
This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person must comply with the given timescales.
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Requirement Due date
The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.
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Requirement Due date
employ an individual to work at the children’s home; or
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Requirement Due date
if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home,
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Requirement Due date
if the individual satisfies the requirements in paragraph (3).
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Requirement Due date
the individual is of integrity and good character. (Regulation 32(1) (2)(a)(b) (3)(a)) 9 October 2025
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Requirement Due date
The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—
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Requirement Due date
In particular, the standard in paragraph (1) requires the registered person to—
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Requirement Due date
lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;
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Requirement Due date
understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; and 9 October 2025 Inspection report for children’s home - monitoring visit: 2598804 5 use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13(1)(b) (2)(a)(f)(h))
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Information about this inspection
The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.
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Information about this inspection
This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2598804 6
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Children’s home details
Registered provider: Supporting Hands Care Services Ltd
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Children’s home details
Registered provider address: Ovenden House, Ovenden Road, Halifax HX3 5QG
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Inspectors
Jo Birtwhistle, Social Care Inspector (Lead) Ladean Wilson, Social Care Inspector Inspection report for children’s home - monitoring visit: 2598804 7 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.
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Inspectors
If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .
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Inspectors
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Inspectors
T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted
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