N Family Club Chertsey

Inspection of N Family Club Chertsey 15 London Street, Chertsey KT16 8AP

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Overall effectiveness Good

The quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good Overall effectiveness at previous inspection Not applicable

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The provision is good

Children thrive in this welcoming setting where they feel happy and safe. Staff are passionate about their roles and supporting children who are new to the setting or have moved rooms. There is a happy and calm atmosphere across the nursery, which filters down from the calm and supportive management team. Staff are attentive and sensitive in their interactions. Children benefit greatly from the different skill sets of staff, and boys in particular gain from these positive role models.

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The provision is good

Staff plan plenty of interesting and fun activities to help children make good progress. Older children join the pre-school council to discuss how they would like the day to be planned and what extra activities they would like to take part in, such as learning a new language or practising some yoga. They show good imagination as they pretend to be different animals using puppets. Toddlers take part in 'doodle dancing' and paint to music. They alter their painting when the music is changed, which enhances their creativity. Babies enjoy lots of sensory play such as exploring sand, play dough and finger painting. Staff respond quickly to babies' needs and offer soothing interactions and gentle cuddles when younger children wake from their sleep. Children with special educational needs and/or disabilities make good progress, as staff provide personally tailored support and work closely with parents and relevant professionals.

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need to do better?

n The management team is committed to and passionate about providing high- quality care and education for children. It recognises the importance of positive staff well-being, which staff value. Staff have plenty of opportunities for training and personal development, and this reflects positively on the teaching and education that children receive. n Managers plan a broad and balanced curriculum that covers all areas of learning. Staff understand the curriculum intent and have a good understanding of how young children learn and develop. Staff place prompts at each activity to remind them of how best to support children's learning. At times, however, the intent of planned activities is sometimes a little too ambitious for children's ages and stage of development. In addition, staff sometimes plan for too many learning intentions at one time, meaning that the support for children's learning is not as targeted as it could be.

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need to do better?

n Children are kind to each other and demonstrate good behaviour. They help care for their environment, for example by learning how to use a dustpan and brush to sweep up sand from the floor. Staff across the nursery use resources such as 'The Colour Monster' to help children start to learn about their feelings and emotions.

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need to do better?

9 September 2025 n In the main, staff support children to develop independence and healthy lifestyle habits. All children wash their hands before eating, and older children independently wash their hands after using the toilet. However, there are times when hygiene procedures are not fully embedded in staff's practice, and staff do not consistently support children in learning about the importance of healthy lifestyle habits. For example, children are not always encouraged to cover their mouths when they cough, and staff do not always notice when children eat from serving spoons or re-use cutlery that they have dropped on the floor. n Children have good opportunities to learn outside. They develop a range of physical skills as they take part in parachute games and paint on easels. Staff also support children to learn about the wider world. For instance, they visit local museums, go on train rides and enjoy visits from dentists, the police and the fire

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need to do better?

brigade. n There are strong partnerships with parents at this setting. Parents speak very highly of the staff and management team. They comment on the effective communication, the sense of warmth and professionalism and that staff are friendly and approachable. Staff strive to help new parents feel secure and settled as much as their children. For example, when families speak a different language at home, the team utilises a staff member who speaks the same language, which helps to create a sense of belonging.

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Safeguarding

The arrangements for safeguarding are effective.

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Safeguarding

There is an open and positive culture around safeguarding that puts children's interests first.

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should:

n support staff to develop clearer links between the intent and delivery of activities so that they do not give children too much information at once n embed hygiene practices so they are consistently understood and followed by all staff to promote children's understanding of good hygiene and healthy lifestyle habits.

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Setting details

Unique reference number 2739416 Local authority Surrey Inspection number 10400178 Type of provision Childcare on non-domestic premises Registers Early Years Register Day care type Full day care

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inspection

Total number of places 136 Number of children on roll 119 Name of registered person N Family Club 13 Ltd

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reference number

Telephone number 020 3865 7402 Date of previous inspection Not applicable

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Information about this early years setting

N Family Club Chertsey registered in 2023 and is situated in Chertsey, Surrey. It is open for 51 weeks of the year, Monday to Friday, from 7am to 7pm. There are 24 staff employed to work directly with children, of whom 19 hold a relevant childcare qualification. The nursery provides government funded early education places for children aged from nine months to four years.

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Inspection activities

n The manager and inspectors completed a learning walk together of all areas of the nursery and discussed the early years curriculum. n The inspectors observed the quality of education being provided, indoors and outdoors, and assessed the impact that this was having on children's learning. n Children spoke with the inspectors during the inspection. n The inspectors talked to staff at appropriate times during the inspection and took account of their views. n Both inspectors carried out separate joint observations of an activity with the manager. n One of the inspectors spoke with the management team about the leadership and management of the setting.

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Inspection activities

We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

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Inspection activities

9 September 2025 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspection activities

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Inspection activities

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Inspection activities

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Inspection activities

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