Children's home run by Nestlings Care BC Limited in Trafford

Inspection report for children’s home: SC473473 1 SC473473 Registered provider: Nestlings Care BC Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a specialist therapeutic and rehabilitative home for up to three children who may have mental health issues and who may pose a risk to themselves and to others.

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Information about this children’s home

There were three children living in the home at the time of the inspection. Two children spoke with the inspector.

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Information about this children’s home

The home is registered with Ofsted and the Care Quality Commission.

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Information about this children’s home

The manager is suitably experienced and has been registered since January 2024.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: SC473473 2

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Inspection date Inspection type Inspection judgement

14/05/2024 Full Good 23/05/2023 Full Good 11/10/2022 Full Good 14/09/2021 Full Good Inspection report for children’s home: SC473473 3

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Overall experiences and progress of children and young people: outstanding

Children benefit from exceptional nurturing care that significantly improves their experiences and outcomes. Children have made considerable progress. Staff are passionate and highly motivated, leading to excellent support for the children in their care.

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Overall experiences and progress of children and young people: outstanding

Children’s educational progress is exceptional. Staff have high aspirations for children and encourage educational successes. All three children had not been in education for some time. They all now have some educational engagement in line with their plans. One child attends school full time. As a result, children are gaining the skills and confidence to help secure a more positive future.

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Overall experiences and progress of children and young people: outstanding

Children have meaningful and secure relationships with staff. Children say that they enjoy living at the home. They say that they feel safe, happy and listened to. Staff advocate for children. They complete work around their understanding of risk. As a result, children are given trust and opportunities to develop safer behaviours.

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Overall experiences and progress of children and young people: outstanding

Children are enjoying a variety of activities, both in the home and the community. Activities are tailored to suit the children’s interests and include dance classes, cooking, yoga and visiting local attractions. These activities enable children and staff to enjoy time together and encourage social interaction. Staff capture significant events and milestones and celebrate the children’s successes.

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Overall experiences and progress of children and young people: outstanding

Children are encouraged to attend milestone events. One child attended their prom with their school peer group. Managers and staff went above and beyond to ensure that they had an unforgettable time and proudly display photos of the child in their prom outfit. This means children feel valued and staff celebrate all achievements with them.

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Overall experiences and progress of children and young people: outstanding

Children contribute to the home’s end-of-year review. One child wrote and performed a rap that captured their experience of living in the home. This gives children a sense of belonging and investment in their care. Staff were incredibly proud of the child for this performance, reflecting the supportive and inclusive culture that exists in the home.

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Overall experiences and progress of children and young people: outstanding

Individual sessions with children are highly planned and form a part of wider care planning. A multi-agency team input into each child’s specific needs, which helps to ensure that all areas of the child’s life are considered. Consistent support and meaningful conversations mean that children can talk about areas of their life that are important to them.

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Overall experiences and progress of children and young people: outstanding

Staff are proactive in supporting children to understand and explore their identity. They take time to get to know each child and encourage open conversations about sensitive topics. Children are supported to express themselves freely and staff support them Inspection report for children’s home: SC473473 4 without question. However, one child’s chosen name is not consistently captured on all records.

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How well children and young people are helped and protected: outstanding

The organisation’s therapist provides the team with regular input related to research- informed practice. As a result, staff have an excellent understanding of trauma, attachment difficulties and the home’s model of care. This helps staff to achieve remarkably strong bonds with children. Consequently, children feel emotionally supported by the staff.

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How well children and young people are helped and protected: outstanding

Children are exceptionally well supported to become safer. Staff accurately assess risk and follow comprehensive risk guidance tailored to each child’s baseline behaviours and indicators of distress. This enables early intervention and appropriate de-escalation strategies. These techniques have been consistently effective, and children’s behaviours have become safer.

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How well children and young people are helped and protected: outstanding

There has been a marked reduction in incidents since the start of the year. The need to physically hold the children has also decreased significantly, reflecting a more proactive and preventative approach to behaviour management. As a result, children are building stronger relationships with the people who care for them and are developing strong coping strategies.

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How well children and young people are helped and protected: outstanding

Children rarely go missing from this home. However, when they do, staff are confident in managing situations and understand the procedures necessary to keep children safe. This means children receive a well-planned and tailored response to help them become safer.

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How well children and young people are helped and protected: outstanding

Restrictive legal orders to keep children safe are supported in a carefully planned and sensitive way to work towards greater freedom in line with their individual needs and progress. Managers and staff understand that this is a gradual process and ensure that changes are made at a pace that is safe and appropriate for each child. This means that children are kept safe but are given the opportunity to grow in confidence and develop independence skills. This contributes to a greater sense of self-worth for children.

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How well children and young people are helped and protected: outstanding

The registered manager sets high standards of staff practice. Boundaries are highly consistent and clearly communicated. Children benefit from a stable environment where staff hold each other accountable and ensure that all work to the same high standards, even when agency staff are used.

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How well children and young people are helped and protected: outstanding

Staff are largely recruited safely with appropriate checks and vetting processes in place. However, for a small number of staff, the necessary appropriate international checks have not been completed. This creates a potential gap in the recruitment process. While the registered manager has taken steps to address this, the checks are not yet in place. Inspection report for children’s home: SC473473 5

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The effectiveness of leaders and managers: outstanding

Exceptionally strong leadership and management help to create an environment in which children and staff flourish. The registered manager is highly respected by professionals and the staff team. Children are extremely fond of her, and this is reciprocated. The registered manager’s influence and approach has created a nurturing and loving environment in which children make excellent progress.

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The effectiveness of leaders and managers: outstanding

Leadership and management are highly effective. Managers demonstrate ambition, confidence and an unwavering commitment to achieving the best possible outcomes for children. Their influence is clear in the consistent quality of care and positive progress seen within the home.

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The effectiveness of leaders and managers: outstanding

Staff receive regular, structured supervision sessions, which are of excellent quality. Sessions are reflective, supportive and focused on developing staff to meet set high expectations. Staff are highly motivated and understand the rationale behind their actions, ensuring that there is consistency in the delivery of care.

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The effectiveness of leaders and managers: outstanding

Managers and staff work alongside professionals to apply a nurturing and trauma- informed perspective to exploring the children’s needs and behaviours. As a result, staff support children in a consistent way through complex situations and respond to children’s needs effectively.

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The effectiveness of leaders and managers: outstanding

The registered manager maintains a strong, embedded model of practice that is clearly understood and implemented by all staff. Managers are proactive in identifying strengths and areas for development, evidenced by a reduction in incidents and improved standards over the last six months.

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The effectiveness of leaders and managers: outstanding

Reports and documentation reflect a culture of continuous improvement, and children’s outcomes are at the centre of all decisions. Children are held in high regard, and all decisions made are with the strong intention of improving children’s lives.

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The effectiveness of leaders and managers: outstanding

The registered manager has strong and effective oversight of the service and ensures that quality is the responsibility of all staff. Managers carefully evaluate every incident with scrutiny, using detailed analysis to identify learning opportunities and drive continuous improvement. This reflective approach ensures that staff development is based on real practice experiences and a clear understanding of children behaviours, leading to highly informed and effective care. Inspection report for children’s home: SC473473 6

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Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards.’ The registered person must comply within the given timescales.

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1)(3)(d))

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Requirement Due date

Specifically, the registered person must ensure that, when necessary, an overseas certificate of criminal history is provided prior to employment. 22 September 2025

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Recommendations

 The registered person should ensure staff should be familiar with the home’s policies on record keeping and understand the importance of careful, objective and clear recording. Specifically, this is in relation to ensuring that children’s chosen names are accurate on all records. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4’)

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Information about this inspection

The inspector has looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards.’ Inspection report for children’s home: SC473473 7

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Children’s home details

Registered provider: Nestlings Care BC Limited

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Children’s home details

Registered provider address: 1 Derby Street, Suite 4, Leigh, Lancashire WN7 4PF

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Children’s home details

Responsible individual: Anthony Thompson

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Inspector

Sally Mitchell, Social Care Inspector Inspection report for children’s home: SC473473 8 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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