Children's home run by Sunrise Hill Care North Ltd

Inspection report for children’s home - monitoring visit: 2718094 1

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Information about this children’s home

This privately owned home provides care for up to six children who experience social and emotional difficulties.

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Information about this children’s home

The home and the manager were registered with Ofsted in September 2024.

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Information about this children’s home

There were four children living at the home at the time of this visit.

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This monitoring visit

At an assurance visit carried out on 29 July 2025, the home was found to have serious and widespread concerns. As a result of the visit, one compliance notice was issued under regulation 13, the leadership and management standard.

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This monitoring visit

No new children have moved into the home since the assurance visit.

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This monitoring visit

The provider has made good progress in a short period of time to begin to address the requirements. The compliance notice issued under regulation 13, the leadership and management standard has now been met.

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This monitoring visit

The home now provides a warmer and more welcoming environment for children. Bedrooms are now clean, tidy and furnished with cozy, personal touches. Each bedroom is thoughtfully personalised and equipped with age-appropriate games and books, supporting both comfort and children’s development.

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This monitoring visit

Leaders and the manager have begun in supporting the staff team to understand their direct practice when working with children.

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This monitoring visit

Leaders and the manager are working with the staff to change the ethos of the home. The staff are becoming more proactive in engaging children in activities and education. Inspection report for children’s home - monitoring visit: 2718094 2 Children have improved structure, routine and boundaries. For example, children are now engaged in a morning routine. This has supported them to attend online education. Children have completed several AQA units before their summer holidays.

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This monitoring visit

Staff have been directed to complete refresher training in safeguarding. The manager is holding regular supervision sessions, where staff can reflect on applying theoretical knowledge in practice. This is starting to help them to strengthen their understanding of how to support children who have experienced trauma.

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This monitoring visit

Leaders and the manager are supporting staff to deliver more focused key-work sessions with children. These sessions are aimed at exploring life at the home and how children want to be supported. This is helping to support engagement and improving relationships between the staff and the children.

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This monitoring visit

Leaders and the manager have worked on a development and monitoring plan for the home. This is helping the manager on implementing the necessary actions. Leaders and the manager are meeting weekly to review and monitor the progress of the children and the service.

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This monitoring visit

There has been a recruitment drive. Two staff have now been appointed to full-time permanent positions. This is helping to bring a more stable environment and a consistent approach to care. Inspection report for children’s home - monitoring visit: 2718094 3

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Inspection date Inspection type Inspection judgement

08/04/2025 Full Good 12/08/2024 Full Good 18/10/2023 Full Good Inspection report for children’s home - monitoring visit: 2718094 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

that the care is delivered by a person who—

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Requirement Due date

has the experience, knowledge and skills to deliver that care; and

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Requirement Due date

is under the supervision of a person who is appropriately skilled and qualified to supervise that care. (Regulation 6 (3)(b)(c)(i)(ii))

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Requirement Due date

In particular, the manager needs to ensure that staff use a consistent approach to be able to manage children’s behaviour. 10 September 2025

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans;

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Requirement Due date

support each child’s learning and development, including helping the child to develop independent study skills and, where appropriate, helping the child to complete independent study; 10 September 2025 Inspection report for children’s home - monitoring visit: 2718094 5 help each child to understand the importance and value of education, learning, training and employment;

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Requirement Due date

help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non-attendance and to return to school as soon as possible. (Regulation 8 (1) (2)(a)(ii)(iv)(viii))

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Requirement Due date

In particular, staff must ensure that children have a routine that supports them to engage in education.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child to develop socially aware behaviour;

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Requirement Due date

encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding;

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Requirement Due date

help each child to develop and practise skills to resolve conflicts positively and without harm to anyone;

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Requirement Due date

communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding. (Regulation 11 (1)(a)(b)(c) (2)(a)(ii)(iii)(iv)(v))

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Requirement Due date

In particular, managers must ensure that staff support children to help them to be socially aware, creating safe boundaries to help children to make progress. 10 September 2025 Inspection report for children’s home - monitoring visit: 2718094 6 The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health. (Regulation 12 (1) (2)(d))

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Requirement Due date

In particular, the manager must ensure that children’s bedrooms are maintained to an acceptable standard. 10 September 2025

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home. (Regulation 14 (1)(a))

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Requirement Due date

In particular, the registered manager must create an environment of stability and ensure that children are suitability placed at the home by analysing all known information about any child who is proposed to move in, the children who already live in the home and staff’s skill, before children move into the home. 10 September 2025

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Requirement Due date

children can access all appropriate areas of the children’s home’s premises. (Regulation 21(b))

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Requirement Due date

In particular, the manager must ensure that there are no restrictions in the home. The manager must ensure that doors are not locked as standard practice to manage children’s behaviour. 10 September 2025

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2718094 7

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Children’s home details

Registered provider: Sunrise Hill Care North Ltd

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Children’s home details

Registered provider address: 180 Muswell Hill Road, London N10 3NG

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Children’s home details

Responsible individual: Stellakis Miltiadous

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Inspector

Helen Daniel, Social Care Inspector Inspection report for children’s home - monitoring visit: 2718094 8 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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