Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home: SC434806 1 SC434806 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a large private provider. It offers care for up to three children who may experience social and emotional difficulties.

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Information about this children’s home

At the time of this inspection, three children were living at the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC434806 2

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Inspection date Inspection type Inspection judgement

18/06/2024 Full Good 25/10/2023 Full Requires improvement to be good 02/08/2023 Full Inadequate 11/05/2022 Full Good Inspection report for children’s home: SC434806 3

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Overall experiences and progress of children and young people: good

All three children contributed to the inspection.

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Overall experiences and progress of children and young people: good

Children like living at the home, and they have positive relationships with staff. Children make good progress in many areas of their development. For example, one child recognised the support he received from staff to help him become more aware of his behaviour and how it affected others. He said that the support from the staff helped him move away from certain behaviours. Children can confide in the manager and staff should they need to talk and require any support.

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Overall experiences and progress of children and young people: good

The planning for new children moving into the home is good. This includes assessing the potential effects on children already living at the home. The manager ensures that children’s individual needs are understood and can be met before they move in. Additional training is provided for staff to help them meet children’s more complex needs. This helps children to quickly settle and start making progress.

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Overall experiences and progress of children and young people: good

Learning is considered an important part of the children’s lives. They are helped to engage in education or employment. Staff work closely with teachers. Children are supported when not in school or work. For example, they receive assistance in creating a CV and applying for college placements and jobs.

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Overall experiences and progress of children and young people: good

Children’s health needs are understood by the staff, and any needs that children may have are met. This includes helping a child manage an additional health need. The children’s medication is stored, administered and recorded appropriately. Children are encouraged to eat healthily and to exercise.

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Overall experiences and progress of children and young people: good

The individual care plans for children are kept fully up to date and amended as required. These important documents contain all the required information regarding all aspects of the child’s life. At times, the plans are difficult to understand because details from previous plans are not being removed following updates. This might make it more difficult for staff to understand how best to care for children.

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Overall experiences and progress of children and young people: good

Staff spend time with children and listen to them. Children engage in effective one-to- one key-work sessions with staff. These are planned and take place monthly. Additionally, ‘thoughts and feelings’ chats take place regularly. This helps children to voice their opinions and make choices.

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How well children and young people are helped and protected: good

The manager ensures that allegations against staff are taken seriously. They are responded to well by the manager and leaders. External safeguarding professionals are involved appropriately. The manager spends time with the child. This is to understand the situation at first and then provide feedback. Inspection report for children’s home: SC434806 4 Each child has a behaviour support plan that sets out the care staff will provide to help them manage their behaviour. This includes risk assessments and a crisis plan. They are tailored to each child and updated regularly. Ways to minimise risks are identified for staff to follow. There is also a good assessment of risks in the local area. This includes consultations with local police officers.

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How well children and young people are helped and protected: good

Staff are effective in managing children’s challenging behaviours. They know how to respond to each child to prevent behaviour from escalating. Physical intervention is rarely required. Records of interventions are detailed. The manager adds oversight and reflection. This helps staff to learn from incidents.

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How well children and young people are helped and protected: good

Children have access to specialist mental health support when required. There is a close working relationship with a mental health professional and a children’s advocate.

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How well children and young people are helped and protected: good

Staff respond well to a child going missing from the home. This includes immediately following the child and carrying out local searches. It has been a long time since a child has gone missing from the home. However, clear plans and procedures are in place should such an incident occur.

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How well children and young people are helped and protected: good

The manager ensures that safer recruitment procedures are followed when new staff join the home. This helps to ensure that children are safeguarded.

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The effectiveness of leaders and managers: good

The manager has ensured that the requirement and the recommendations from the last inspection have been fully met.

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The effectiveness of leaders and managers: good

The staff are relatively new and are developing together as a team. The manager is aware of the team’s strengths and the areas that require development. This is supported by a good workforce development plan. Staff feel they can approach the manager about anything. They are confident that they can report any concerns and learn from him.

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The effectiveness of leaders and managers: good

The manager uses a range of quality assurance tools to monitor the quality of care. He observes staff practice and spends regular time with the children. He knows the children very well. He speaks positively about them all and is a good advocate for them.

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The effectiveness of leaders and managers: good

Supervision sessions are effective. Staff reflect on their practice and discuss important topics, such as safeguarding. However, new staff are not currently receiving supervision twice a month. This is the provider’s policy for staff during their probationary period.

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The effectiveness of leaders and managers: good

There is a good range of training for all staff. This starts during a comprehensive two- week induction. Training includes topics relevant to the children’s needs, such as autism awareness and diabetes management. However, most of the staff do not have the relevant residential childcare qualification. Inspection report for children’s home: SC434806 5 The manager holds regular team meetings. They are productive meetings. In-depth discussions are held about children’s plans and progress. They also cover topics of development and training, such as safeguarding children and medication competency.

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The effectiveness of leaders and managers: good

The manager feels very well supported by the responsible individual. The responsible individual provides the manager with monthly supervision. She visits the home often and knows the children well. She is available to support the manager and team when required.

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The effectiveness of leaders and managers: good

At this inspection, no statutory requirements have been raised. However, three recommendations have been made. Inspection report for children’s home: SC434806 6

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Recommendations

 The registered person should ensure that children’s plans contain the necessary information that outlines the specific risks and what steps staff must take to manage them. This specifically relates to ensuring that care plans clearly reflect the current plan for each child. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 42, paragraph 9.5)  The registered person should ensure that all staff in a care role, including external agency or bank staff, have achieved the qualification in regulation 32 (4) within the relevant time frame listed in regulation 32 (5). The registered person may extend the time frame if the member of staff has not worked in the role for a prolonged period, such as sick leave or maternity leave, or if it is not reasonable to expect the member of staff to complete the qualification in this time frame due to the nature of the hours they work. (‘Guide to the Children’s Homes Regulations, including the quality

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Recommendations

standards’, page 53, paragraph 10.12)  The registered person should have systems in place so that all staff, including the manager, receive supervision of their practice from an appropriately qualified and experienced professional, allowing them to reflect on their practice. This specifically relates to ensuring that new staff members receive regular supervision in line with the home’s policy. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.2)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC434806 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th Floor, Parkview, 82 Oxford Road, Uxbridge UB8 1UX

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Inspector

Shaun Caplis, Social Care Inspector Inspection report for children’s home: SC434806 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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