Children's Home run by Teen-Works Care Limited in Sefton

Inspection report for children’s home - monitoring visit: SC423460 1 SC423460 Registered provider: Teen-Works Care Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a private company. It provides care for up to three children who may experience social and/or emotional difficulties.

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Information about this children’s home

At the time of this visit, three children were living at the home.

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Information about this children’s home

The manager registered with Ofsted in March 2024.

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This monitoring visit

This home was judged inadequate at the full inspection on 15 and 16 July 2025. Shortfalls were identified in the arrangements to safeguard children and the effectiveness of the management arrangements of the home. Two compliance notices were issued under section 22A of the Care Standards Act 2000. The compliance notices were in relation to regulation 12 (the protection of children standard) and regulation 13 (the leadership and management standard).

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This monitoring visit

The purpose of this visit was to review whether leaders and managers have taken sufficient action to meet the steps required in the compliance notices.

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This monitoring visit

Children receive care from a consistent staff team. Staff know the children well. Children have positive and trusting relationships with the staff who care for them.

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This monitoring visit

The manager is responsive to emerging risks to children. She is in regular communication with the team of professionals around the child. This promotes a shared understanding of risk and supports a multi-agency approach to safeguarding children. Inspection report for children’s home - monitoring visit: SC423460 2 The manager ensures that there are clear risk management plans in place for each child. These plans help staff manage and minimise known risks for children. Staff follow children’s risk management plans and record the actions they take to safeguard them.

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This monitoring visit

There are clear protocols in place for staff to follow if a child goes missing from the home. The manager has included details of locations that staff should search and people to contact to help locate the child. There has been one occasion when staff were concerned that a child was missing. They initiated the missing-from-home procedure immediately and acted in line with the child’s plan. The child was quickly located, and it was established that the child’s mobile phone was not working.

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This monitoring visit

On one occasion, it was necessary for staff to hold a child to ensure their safety. Afterwards, the manager ensured that the child was provided the opportunity to talk about how this made them feel. The manager has taken action to ensure that all staff have the training required to hold children safely.

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This monitoring visit

One child moved into the home with minimal notice. This limited the manager’s ability to assess whether it was appropriate for the child to live with the other children already in the home. A requirement is made that the manager reviews the home’s admissions processes. This is to ensure that any risks children may pose to each other are considered before a child moves into the home.

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This monitoring visit

Management oversight of significant incidents in the home has improved. The manager reviews the records that staff make to ensure that they are following agreed protocols and taking effective action to safeguard children.

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This monitoring visit

Following a case review on 10 September 2025, it was determined that the steps outlined in the compliance notices issued under regulations 12 and 13 have been met.

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This monitoring visit

Requirements made under regulations 5, 33 and 45 were not considered as part of this visit. They will be considered at the home’s next full inspection. Inspection report for children’s home - monitoring visit: SC423460 3

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Inspection date Inspection type Inspection judgement

15/07/2025 Full Inadequate 02/07/2024 Full Good 31/05/2023 Full Requires improvement to be good 08/03/2023 Full Requires improvement to be good Inspection report for children’s home - monitoring visit: SC423460 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

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Requirement Due date

if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans. (Regulation 5 (c))

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Requirement Due date

Specifically, the registered person must escalate their concerns with the placing authority when it fails to provide the relevant care planning documentation. 26 October 2025

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

receive practice-related supervision by a person with appropriate experience; and

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Requirement Due date

have their performance and fitness to perform their roles appraised at least once every year. (Regulation 33 (4)(a)(b)) 26 October 2025

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and 26 October 2025 Inspection report for children’s home - monitoring visit: SC423460 5 any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children. (Regulation 45 (1) (2)(a)(b)(c))

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Requirement Due date

Specifically, the registered person must ensure that the quality of care review incorporates feedback from staff, families and professionals, is evaluative in nature, identifies learning from the past six months, and includes any actions to improve or maintain the quality of care provided for children.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home;

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

ensure the effective induction of each child into the home. (Regulation 14 (1)(a) (2)(b)(i))

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Requirement Due date

Specifically, the registered person must ensure that the home’s admissions process is reviewed to ensure that risks children may pose to each other are considered before a child moves into the home.

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Requirement Due date

The registered person must record how any identified risks will be managed and mitigated. 26 October 2025

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Recommendation

 The registered person should ensure that a copy of the independent person’s report is sent to Ofsted in a timely manner. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 65, paragraph 15.5)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: SC423460 6

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Children’s home details

Registered provider: Teen-Works Care Limited

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Children’s home details

Registered provider address: 509 to 510 Cotton Exchange, Bixteth Street, Liverpool L3 9LQ

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Inspector

Sophie Thomson, Social Care Inspector Inspection report for children’s home - monitoring visit: SC423460 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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