Children's home run by Therapeutic Care Limited

Inspection report for children’s home: 2769501 1 Registered provider: Therapeutic Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private provider and offers care for up to two children who may experience social or emotional difficulties.

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Information about this children’s home

At the time of the inspection, one child was living at the home, and they spoke with the inspector.

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Information about this children’s home

The manager registered with Ofsted in April 2024.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2769501 2

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Inspection date Inspection type Inspection judgement

01/10/2024 Full Good Inspection report for children’s home: 2769501 3

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Overall experiences and progress of children and young people: good

The planning for children moving in and out of the home is robust. For the child currently living at the home, the manager ensured that there was a comprehensive plan in place to meet the child’s needs. The child was able to visit the home before moving in and the staff visited the child. This helped the child to start building relationships with staff.

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Overall experiences and progress of children and young people: good

The child is settled and making progress in many aspects of their life. They continue to build positive relationships with staff, who are caring and nurturing in their approach.

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Overall experiences and progress of children and young people: good

Before moving into the home, the child had not attended education for some time due to their emotional well-being. The manager is working with professionals to identify an appropriate college course for the child to start in September.

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Overall experiences and progress of children and young people: good

Staff actively support the child in maintaining regular contact with their family. This ongoing support helps nurture the relationship between the child and their parents, ensuring that their time together remains positive and meaningful. To further promote family involvement, the manager provides weekly updates to parents, keeping them informed and engaged in their child’s life.

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Overall experiences and progress of children and young people: good

Staff are attentive to the child’s physical and emotional health needs. The child has regular sessions with the in-house therapist, and these play a key role in helping them process past trauma. This therapeutic support is contributing significantly to the child’s mental health and emotional well-being.

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Overall experiences and progress of children and young people: good

Staff also take time to understand the child’s interests and hobbies, encouraging participation in a variety of activities both within and outside the home. Recently, the child enjoyed a holiday in Spain, an experience that has positively impacted their self- esteem and confidence.

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Overall experiences and progress of children and young people: good

Staff support the child to develop age-appropriate life skills. This includes cooking, budgeting, and completing households tasks, and the child has access to regular driving lessons. This is developing the child’s confidence and skills in preparing them to live more independently in the future.

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How well children and young people are helped and protected: good

The child’s safety and welfare are consistently at the heart of staff practice. Staff understand the child’s individual needs and vulnerabilities. Comprehensive risk assessments and safe working practices are in place, resulting in a significant reduction in risks to the child’s well-being. Inspection report for children’s home: 2769501 4 Staff adopt a calm and caring approach. They use proactive behaviour management strategies and build positive relationships in order to support the child in managing their anxieties and frustration. This approach has been highly effective. There have been no incidents of the child going missing from home or requiring physical intervention.

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How well children and young people are helped and protected: good

The child’s views and wishes are regularly sought regarding their daily care. Staff engage in ongoing conversations with the child about safety, including personal safety, online safety, and the risks associated with substance misuse. The child has expressed that they are confident that the staff would respond if they ever had any concerns or complaints.

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How well children and young people are helped and protected: good

When an allegation is raised against a staff member, appropriate action is taken to keep the child safe. The manager has notified the local authority. However, he does not have a clear system in place so that the regulator is always notified.

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How well children and young people are helped and protected: good

Staff support the child to take age-appropriate risks as part of the child’s development for independence. This has meant that the child has increased unsupervised time in the community with friends. This helps to develop the child’s social skills.

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The effectiveness of leaders and managers: requires improvement to be good

The manager is experienced and aspirational for the child. He understands the child’s needs and ensures that staff take action to meet their needs. The manager is supported by a committed team of staff who share the same aspirations for the child.

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The effectiveness of leaders and managers: requires improvement to be good

The manager has systems in place to ensure that he has oversight of daily care practices and has completed a review of the quality of care provided by the staff. However, he has not gained feedback from parents.

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The effectiveness of leaders and managers: requires improvement to be good

Staff understand the aims and objectives set out in the home’s statement of purpose. However, the manager has not shared this, when updated, with the regulator.

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The effectiveness of leaders and managers: requires improvement to be good

The manager has not ensured that staff are receiving regular one-to one supervision sessions in line with the statement of purpose. This does not provide staff with an opportunity to reflect on their practice.

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The effectiveness of leaders and managers: requires improvement to be good

Team meetings take place regularly. This provides staff with an opportunity to share information effectively. The in-house therapist attends these meetings in order to offer support and guidance to the staff in meeting the child’s emotional needs. This provides consistency for the child.

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The effectiveness of leaders and managers: requires improvement to be good

There is a comprehensive training programme in place. Staff receive regular refresher training to ensure that their knowledge and skills are kept updated. The manager also ensures that staff complete specific training to meet the child’s needs. Inspection report for children’s home: 2769501 5 An independent person visits the home each month. The report provides scrutiny, which the manager acts on promptly. However, feedback has not been sought from parents. This is a missed opportunity for a more holistic view of the quality of care provided. Inspection report for children’s home: 2769501 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to,

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious.

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Requirement Due date

there is an allegation of abuse against the home or a person working there.

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Requirement Due date

a child protection enquiry involving a child — is instigated; or

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); or

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious.

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Requirement Due date

(Regulation 40 (4)(a)(b)(c)(d)(i)(ii)(e))

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Requirement Due date

In particular, the registered person must ensure that he has clear systems in place to ensure that significant incidents are notified to all safeguarding partners within appropriate timescales, including the regulator for full transparency. 14 October 2025

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires, and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

promotes their welfare. 14 October 2025 Inspection report for children’s home: 2769501 7 In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose.

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Requirement Due date

ensure that staff work as a team where appropriate.

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Requirement Due date

ensure that staff have the experience, qualifications, and skills to meet the needs of each child.

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Requirement Due date

ensure the homes workforce provides continuity of care to each child. (Regulation 13 (1)(a)(b) (2)(a)(b)(c) (e))

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Requirement Due date

In particular, the registered person must ensure that staff receive regular, individual practice-related supervision.

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Requirement Due date

The registered person must compile in relation to the children’s home a statement (“the statement of purpose”) which covers the matters listed in Schedule 1.

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (1) (3)(a)(b))

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Requirement Due date

In particular, the registered person must ensure that when the home’s statement of purpose is updated, a copy is sent to HMCI. 14 October 2025

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Recommendations

 The registered person should ensure that they have a system in place which allows them to monitor the matters set out in the regulations at least every six months. This should include feedback from parents. (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 64, paragraph 15.2).  The registered person should ensure that the independent person should offer parents the opportunity to speak to them about the quality of care provided for their child. Inspection report for children’s home: 2769501 8 (‘Guide to the Children’s Homes Regulations, including the quality standards,’ page 65, paragraph 15.5).

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Information about this inspection

The inspector has looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2769501 9

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Children’s home details

Registered provider: Therapeutic Care Limited

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Children’s home details

Registered provider address: Errigal House, Avroe Crescent, Blackpool FY4 2DP

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Inspector

Simon Jones, Social Care Inspector Inspection report for children’s home: 2769501 10 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding, and child protection.

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Inspector

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Inspector

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Inspector

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