New Road Children's Day Care

Inspection of New Road Children's Day Care Nursery 37 New Road, Chippenham, Wiltshire SN15 1HP

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Overall effectiveness Inadequate

The quality of education Inadequate Behaviour and attitudes Inadequate Personal development Inadequate Leadership and management Inadequate Overall effectiveness at previous inspection Good

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The provision is inadequate

The safety and well-being of children are compromised because the provider does not follow the correct procedures to safeguard them. The processes in place for recognising, recording and reporting concerns are ineffective and do not protect children from harm. Staff do not take prompt action when there are concerns about a child's safety or well-being. The procedures in place to assess and reduce hazards are ineffective in keeping children safe. Staff do not ensure appropriate action is taken in response to accidents and injuries, including seeking prompt medical assistance where necessary.

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The provision is inadequate

Leaders do not recognise when children's behaviours could be a safeguarding concern. Despite clear indicators of risk, and repeated incidents when children's behaviour may indicate a safeguarding or welfare concern, leaders do not take appropriate action. Staff say their worries about children's behaviour are ignored when they report them to leaders. This places children at risk of significant harm.

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The provision is inadequate

Staff understand the curriculum's content and support toddlers to develop coordination skills while learning to walk and climb stairs. Pre-school children build core strength and develop social skills while digging in the sand with spades. However, staff do not consistently engage with children during play. This limits opportunities to extend learning and provide meaningful interactions.

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need to do better?

n Leaders demonstrate a poor understanding of child protection procedures and do not recognise when concerns about a child's well-being should be referred to the child protection team. They have failed to make child protection referrals, despite clear indicators of risk. Leaders do not review or reflect on information they receive from staff about children's welfare. As a result, they fail to identify and act on possible patterns of concern. Leaders do not support staff well enough to help them understand their responsibility to act quickly when they have concerns about a child. This lack of oversight and timely action places children at risk of harm. n Risk assessment procedures and their implementation are weak. For example, staff fail to recognise when children repeatedly bang their heads on furniture, or the potential risks this poses. Despite staff reporting repeated incidents of concern, leaders do not assess known risks and do not take steps to reduce

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need to do better?

hazards to keep children safe. As a result, staff leave children in unsafe situations. n Weak understanding and application of first-aid requirements mean leaders fail to ensure appropriate action is taken in response to accidents and injuries. Despite the seriousness of some incidents and injuries, correct emergency

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need to do better?

2 July 2025 procedures are not followed. Staff do not request medical assistance when needed, which delays medical attention. n Staff, including the designated safeguarding leads, have an insecure understanding of safeguarding processes. Failures to identify, respond to and escalate concerns appropriately reflect significant weaknesses in safeguarding knowledge, practice and leadership. n Staff do not feel supported in managing children's behaviour. Staff report that they are expected to record behaviour, but are not given any guidance or strategies on how to manage it appropriately. The lack of oversight and meaningful support prevents staff from developing the knowledge and skills they need to fulfil their roles and responsibilities, particularly in responding effectively to children's behavioural needs. They do not have a curriculum or strategies in place to support all children to understand their own feelings and manage their

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need to do better?

emotions. n Children are not making the progress they should. Leaders do not support all staff in fostering meaningful interactions with children. Some staff struggle to engage children in activities. They may sit with children but fail to aid their learning and development. Often, staff ask children questions that only need one-word answers. This hinders children's communication and language development. n Staff support children to prepare them for the transition to school. They encourage independence, and pre-school children learn to hang up their coats and bags. They work closely with local schools children will attend, and children have a chance to meet their new teachers who come to the nursery. n Children learn to develop a love of books. For example, babies enjoy touch and feel books. Staff read books in a way that engages children. Staff plan and select a book of the month, to support children to develop experiences beyond their

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Safeguarding

The arrangements for safeguarding are not effective.

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Safeguarding

There is not an open and positive culture around safeguarding that puts children's interests first.

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Due date

2 July 2025 ensure leaders take swift action when there are concerns about a child's safety or well-being, including making timely referrals and following local safeguarding procedures 04/07/2025

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Due date

ensure that any risks to children are assessed accurately and that appropriate steps are taken to reduce hazards to keep children safe 04/07/2025

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Due date

promote the good health of children by ensuring appropriate action is taken in response to accident and injuries, including seeking prompt medical assistance where necessary 04/07/2025

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Due date

ensure all staff, including the designated safeguarding lead, have a secure knowledge and understanding of safeguarding procedures, including how to identify, respond and act on concerns about children's welfare 10/07/2025

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Due date

ensure that leaders are able to identify when children's behaviour may indicate a safeguarding or welfare concern and take appropriate action 10/07/2025

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Due date

improve the monitoring, support and coaching for staff to develop their knowledge and skills to enable them to fulfil their roles and responsibilities, with particular regard to managing children's behaviour. 10/07/2025

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Due date

ensure staff have the knowledge and skills to provide a curriculum which supports all children to learn to understand their own feelings and manage their emotions. 02/10/2025

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Setting details

Unique reference number EY331756 Local authority Wiltshire Inspection number 10399142 Type of provision Childcare on non-domestic premises

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Registers

Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register Day care type Full day care

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inspection

Total number of places 78 Number of children on roll 72 Name of registered person MC and SH Cawley Limited

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reference number

Telephone number 01249 652004 Date of previous inspection 21 November 2019

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Information about this early years setting

New Road Children's Day Care Nursery first opened in 1992 and was re-registered by the current owners in 2006. The nursery is based in two converted houses and is located in the centre of Chippenham, Wiltshire. The nursery employs 14 members of childcare staff. Two have early years professional status, eight hold childcare qualifications at level 3, three hold a level 2 qualification and one is unqualified. The nursery is open Monday to Friday, from 8am to 5.30pm, all year round. The nursery offers government-funded spaces for childcare.

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Inspection activities

n The inspector observed the quality of education being provided, indoors and outdoors, and assessed the impact that this was having on children's learning. n The managers and the inspector completed a learning walk of the setting. n The inspector talked to staff at appropriate times during the inspection and took account of their views. n Children spoke with the inspector during the inspection. n The manager and inspector carried out a joint observation of an activity and they evaluated this together. n The inspector looked at relevant documentation and reviewed evidence of the suitability of staff working in the setting. n Parents shared their views of the setting with the inspector.

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Inspection activities

We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

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Inspection activities

2 July 2025 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspection activities

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Inspection activities

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Inspection activities

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Inspection activities

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