Children's Home run by Hexagon Care Services Limited in Coventry

Inspection report for children's home: 2728549 1 Registered provider: Hexagon Care Services Limited

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

This home is owned by a private organisation. It provides care for up to two children who may have complex needs because of childhood trauma.

p.1

Information about this children’s home

At the time of the inspection, one child was living at the home.

p.1

Information about this children’s home

The manager registered with Ofsted in May 2024.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Date of last inspection: 23 October 2024

p.1

good

Overall judgement at last inspection: requires improvement to be good

p.1

good

Enforcement action since last inspection: none Inspection report for children's home: 2728549 2

p.1

Inspection date Inspection type Inspection judgement

23/10/2024 Full Requires improvement to be good 04/03/2024 Full Good Inspection report for children's home: 2728549 3

p.2

Overall experiences and progress of children and young people: good

One child lives in the home and said that they love it. Since the last inspection, two children have moved in, and one child has moved out.

p.3

Overall experiences and progress of children and young people: good

The home is spacious, clean and well organised, promoting comfort and security. The decor features bright, fresh colours and thoughtfully chosen furnishings. This creates a warm, cosy and homely atmosphere. The environment provides a safe space which supports the child’s emotional well-being.

p.3

Overall experiences and progress of children and young people: good

The manager and staff have excellent relationships with the child. These relationships are proving instrumental in stabilising the child’s emotional and mental health. Through consistent, compassionate care, the child is gradually building trust. They are starting to feel safe and have a sense of belonging.

p.3

Overall experiences and progress of children and young people: good

The organisation’s psychologist plays a pivotal role in supporting the child’s emotional well-being. They also provide ongoing advice and guidance to staff. This helps staff to respond safely to complex behaviours.

p.3

Overall experiences and progress of children and young people: good

Staff demonstrate remarkable resilience and respond with empathy, even in challenging situations. They remain attuned to the child’s emotional cues. This sensitive and responsive care helps the child to feel valued and understood.

p.3

Overall experiences and progress of children and young people: good

The child receives formal education. When they do not attend school, staff provide them with alternative education. They model this on the child’s school timetable. This covers core subjects as well as subjects of interest to the child.

p.3

Overall experiences and progress of children and young people: good

The registered manager considered the child’s needs well before they moved in. After the child moved in, additional important information was received about them. Managers explored this with the child’s professional network. This was essential to ensure that the child receives the right care from staff who can meet their needs.

p.3

How well children and young people are helped and protected: good

The registered manager and staff understand their safeguarding responsibilities. Risk assessments and care plans outline clearly the steps staff must take to keep the child safe. Staff follow these plans with consistency and vigilance. The manager and staff ensure that any emerging risks are promptly addressed. Regular reviews of care plans and risk assessments take place.

p.3

How well children and young people are helped and protected: good

When the child goes missing, staff act swiftly and sensitively. Staff are guided by a clear missing-from-care protocol. They search for the child and report them missing to the police if needed. The child often maintains contact with staff when they are missing. This Inspection report for children's home: 2728549 4 reflects the strength of their relationships. As a result of these caring and consistent responses from staff, incidents of the child being missing overnight have reduced.

p.3

How well children and young people are helped and protected: good

The manager promptly raises any concerns about the child’s safety with partner agencies. This ensures a multi-agency response to keeping the child safe. This collaborative approach is helping to build a deeper understanding of the child, in particular, why they go missing.

p.4

How well children and young people are helped and protected: good

Staff have formed positive relationships with the child. They respond calmly and sensitively when the child is feeling anxious or stressed. This approach is helping the child to recognise their feelings and how to process them. This aligns with the model of care outlined in the home’s statement of purpose.

p.4

How well children and young people are helped and protected: good

Staff have meaningful and creative discussions with the child. They approach sensitive subjects with care and compassion. This will enable the child to reflect and develop better coping strategies, improving their mental health and emotional well-being.

p.4

How well children and young people are helped and protected: good

The manager identifies and explores local risks on an ongoing basis and consults with professionals who know the area well. They share this information promptly with the child’s professionals. Together, they devise safety plans to reduce any risk. This supports the child’s safety when they spend time in the community without staff.

p.4

The effectiveness of leaders and managers: good

The registered manager is enthusiastic, resilient and caring. They understand the child’s needs and risks well and advocate strongly for them. The child, staff and professionals speak highly of the manager and their commitment.

p.4

The effectiveness of leaders and managers: good

The child benefits from the care of a consistent and stable staff team. Staff are committed and invested in their care for the child. The manager and staff have a calming influence and are nurturing. The child is achieving stability and making good progress.

p.4

The effectiveness of leaders and managers: good

Leaders and managers have good monitoring systems in place. Their evaluation of incidents is thorough. The manager is a very reflective practitioner. They understand the strengths of the staff team and the areas for development. The manager identifies shortfalls in staff practice and takes action to rectify them.

p.4

The effectiveness of leaders and managers: good

Staff receive good-quality supervision. The manager provides them with a safe space to reflect on their practice. Staff appreciate this and use these valuable opportunities. They are able to reflect on the impact of their practice. They also consider other ways to enhance the child’s experiences living in the home.

p.4

The effectiveness of leaders and managers: good

Staff receive guidance and support from the home’s psychology service and the responsible individual also uses internal resources which support the child’s needs. However, the training that is offered to staff is not always specific to children’s individual needs. As a result, formal opportunities for staff to develop their skills and knowledge in some areas are lacking. Inspection report for children's home: 2728549 5

p.4

Recommendation

 The registered person should ensure that staff receive training to equip them with the knowledge and skills to meet the specific needs of the children they care for. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 53, paragraph 10.11)

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2728549 6

p.5

Children’s home details

Registered provider: Hexagon Care Services Limited

p.6

Children’s home details

Registered provider address: Unit 1 Tustin Court, Riversway, Preston, Lancashire PR2 2YQ

p.6

Inspectors

Sarah Berry, Social Care Inspector Majella Russell, Social Care Regulatory Inspection Manager Inspection report for children's home: 2728549 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.6

Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspectors

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.7