Early years · Early years complaint outcome
100 Acrewood Preschool
Summary
What we read, and from where
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- Inspection datesingle source
24 Jul 2025
- URN verified
EY537235
Deep dive
What this report says
In plain English
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Tone of the report
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Strengths
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No standout praise found.
Concerns
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No strong criticism found.
Next steps
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Anatomy of the report
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- Pages
- 2
- Words of findings
- 255
- about usual (typical 281)
- Reading level
- Hard
- Flesch 40, typical 42
- Average sentence
- 15 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 6%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
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Summary of outcome
On 24 June 2025, we received concerns that the provider was not meeting requirements relating to information and record keeping, and complaints.
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Summary of outcome
On 16, 21 and 22 July 2025 we carried out regulatory telephone calls. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take:
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Summary of outcome
The provider will be able to give parents further information about this.
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Summary of outcome
improve systems regarding the sharing of confidential information
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Summary of outcome
implement the written procedure for complaints, ensuring they are fully investigated and outcomes shared with complainants.
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Summary of outcome
On 10 September 2025, the provider responded to the actions set. The provider has made improvements to their information systems to include details about parental responsibility. They have also made changes to their complaints policy and procedures. We are satisfied the provider has met the safeguarding and welfare actions raised.
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Summary of outcome
The provider is still registered with Ofsted.
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Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
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Publication of complaints
We publish details of complaints on our website for a period of five years.
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Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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