Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home - monitoring visit: SC456857 1 SC456857

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Registered provider: Cambian Childcare Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

A large national provider owns this home. It provides care for one child who may experience social and/or emotional difficulties.

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Information about this children’s home

The home registered with Ofsted in February 2013. The manager registered with Ofsted in April 2022.

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Information about this children’s home

At the time of the inspection, no children were living at the home.

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This monitoring visit

This visit was carried out to monitor the provider’s progress since the last inspection and the actions taken to meet the compliance notices issued.

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This monitoring visit

Since the last inspection, one child has moved on from the home. The child has had a successful return home. The child’s parents said, ‘Staff went above and beyond to ensure that the plan worked.’ The child had a positive move from the home.

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This monitoring visit

The provider has carried out a review of the responsible individual’s role and their capacity to maintain effective oversight of the home. Following this review, a new responsible individual has been appointed to assume oversight responsibilities. As the registered manager is currently absent from the home, the provider has designated an interim manager to ensure continuity of leadership and management.

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This monitoring visit

Following a comprehensive review, the leadership team identified weaknesses in care practices that contributed to the home’s inadequate judgement. In response, the provider has revised its safeguarding policy to clarify reporting routes and responsibilities, delivered targeted refresher training to ensure that staff understand how to recognise and manage safeguarding incidents and strengthened supervisory oversight to monitor adherence to procedures. Inspection report for children’s home - monitoring visit: SC456857 2 Despite these measures, there was one instance in which staff did not follow the safeguarding procedure and did not contact the on-call manager for advice after an incident. The interim manager immediately identified this lapse, reiterated staff responsibilities and procedures and has scheduled additional supervision to secure consistent practice.

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This monitoring visit

Some of the staff are new to the home. They have had a detailed induction to support them in their roles. Reflective sessions have taken place with staff in team meetings. These now include a focus and time for reflection on safeguarding. Staff can discuss any new or existing areas of concern. Staff supervision has been held in line with the home’s statement of purpose. Supervision also considers safeguarding and whistle-blowing as part of the agenda. Staff receive regular supervision.

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This monitoring visit

All staff have completed training specifically tailored to meet the needs of the children living at the home. This includes areas such as safeguarding, sexually harmful behaviour, child sexual exploitation and other relevant topics, including risk assessment and effective communication. Following each training course, staff participate in focused, one-to-one supervision sessions that explore individual learning outcomes. This targeted approach allows the manager to assess how newly acquired knowledge is being implemented in practice, identify any additional development needs and reinforce staff accountability in upholding high standards of care. Through these measures, leaders ensure that training is not only delivered but meaningfully embedded into daily practice.

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This monitoring visit

Leaders and managers have ensured that children’s current and emerging risks are known. Risk assessments consider the actions required to reduce risks, and managers have reviewed them regularly to ensure that they reflect the needs of the children.

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This monitoring visit

The provider has taken sufficient action to manage and reduce the risk of harm to children. The concerns that led to the compliance notices being issued are no longer evident.

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This monitoring visit

The requirements raised at the full inspection remain in place as the provider will now need to implement the learning and improvements made since June 2025. One additional requirement has been made in relation to the manager ensuring that staff consistently follow the safeguarding policy. Inspection report for children’s home - monitoring visit: SC456857 3

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Inspection date Inspection type Inspection judgement

18/06/2025 Full Inadequate 04/02/2025 Full Requires improvement to be good 06/02/2024 Full Good 18/01/2023 Full Good Inspection report for children’s home - monitoring visit: SC456857 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(vi))

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Requirement Due date

In particular, the registered person must ensure that they act on any sign that a child may be at risk of significant harm.

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Requirement Due date

Additionally, the registered person must ensure that risk assessments provide an accurate and up-to-date reflection of children’s current risks and vulnerabilities. Staff must understand what they need to do to keep children safe.

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Requirement Due date

Additionally, leaders and managers must ensure that staff are fully confident in their safeguarding roles and responsibilities. This includes contacting on-call managers when they have concerns about the welfare of children. 4 August 2025

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in 4 August 2025 Inspection report for children’s home - monitoring visit: SC456857 5 relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child. (Regulation 13 (1)(a)(b) (2)(a)(b)(c)(d)(e))

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Requirement Due date

In particular, the registered person must ensure that they lead and manage the home consistently so children receive care in line with the home’s statement of purpose.

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Requirement Due date

The registered person must ensure that staff have the necessary knowledge, skills and experience and provide safe and effective care to children.

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

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Requirement Due date

seek to involve each child’s placing authority effectively in the child’s care, in accordance with the child’s relevant plans;

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Requirement Due date

seek to secure the input and services required to meet each child’s needs;

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Requirement Due date

if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans; and 4 August 2025 Inspection report for children’s home - monitoring visit: SC456857 6 seek to develop and maintain effective professional relationships with such persons, bodies or organisations as the registered person considers appropriate having regard to the range of needs of children for whom it is intended that the children’s home is to provide care and accommodation. (Regulation 5 (a)(b)(c)(d))

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home;

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Requirement Due date

or if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home,

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

the individual is of integrity and good character;

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Requirement Due date

the individual has the appropriate experience, qualification and skills for the work that the individual is to perform;

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Requirement Due date

the individual is mentally and physically fit for the purposes of the work that the individual is to perform; and

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a)(b) (3)(a)(b)(c)(d))

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Requirement Due date

The registered person must ensure that staff receive regular practice-related supervision in line with their statement of purpose. 4 August 2025

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Requirement Due date

The children’s views, wishes and feelings standard is that children receive care from staff who—

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Requirement Due date

develop positive relationships with them;

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Requirement Due date

engage with them; and 4 August 2025 Inspection report for children’s home - monitoring visit: SC456857 7 take their views, wishes and feelings into account in relation to matters affecting the children’s care and welfare and their lives.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ascertain and consider each child’s views, wishes and feelings, and balance these against what they judge to be in the child’s best interests when making decisions about the child’s care and welfare;

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Requirement Due date

help each child to express views, wishes and feelings;

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Requirement Due date

help each child to understand how the child’s views, wishes and feelings have been taken into account and give the child reasons for decisions in relation to the child;

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Requirement Due date

regularly consult children, and seek their feedback, about the quality of the home’s care;

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Requirement Due date

help each child to understand how the child’s privacy will be respected and the circumstances when it may have to be limited;

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Requirement Due date

help each child to prepare for any review of the child’s relevant plans and to make the child’s views, wishes and feelings known for the purposes of that review; and

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Requirement Due date

make each child aware of and, if necessary, remind them of each of the matters in sub-paragraph (d)(i) to (iii);

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Requirement Due date

is enabled to provide feedback to, and raise issues with, a relevant person about the support and services that the child receives;

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Requirement Due date

has access to the home’s children’s guide, and the home’s complaints procedure, when the child’s placement in the home is agreed and throughout the child’s stay in the home; and

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Requirement Due date

is given appropriate advocacy support. Inspection report for children’s home - monitoring visit: SC456857 8 (Regulation 7 (1)(a)(b)(c) (2)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(b)(i)(ii)(iii))

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Requirement Due date

Specifically, the registered person must ensure that any child moving on from the home is supported to feel cared for and the transition is managed with the child’s best interest at heart.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is an allegation of abuse against the home or a person working there;

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Requirement Due date

a child protection enquiry involving a child —

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); or

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(a)(b)(c)(d)(i)(ii)(e)) 4 August 2025

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Requirement Due date

The registered person must ensure that an independent person visits the children’s home at least once each month.

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Requirement Due date

When the independent person is carrying out a visit, the registered person must help the independent person—

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Requirement Due date

if they consent, to interview in private such of the children, their parents, relatives and persons working at the home as the independent person requires; and

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Requirement Due date

to inspect the premises of the home and such of the home’s records (except for a child’s case records, unless the child and the child’s placing authority consent) as the independent person requires.

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Requirement Due date

A visit by the independent person to the home may be 4 August 2025 Inspection report for children’s home - monitoring visit: SC456857 9 unannounced.

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Requirement Due date

The independent person must produce a report about a visit (‘‘the independent person’s report’’) which sets out, in particular, the independent person’s opinion as to whether—

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Requirement Due date

children are effectively safeguarded; and

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Requirement Due date

the conduct of the home promotes children’s well-being.

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Requirement Due date

The independent person’s report may recommend actions that the registered person may take in relation to the home and timescales within which the registered person must consider whether or not to take those actions. (Regulation 44 (1) (2)(a)(b) (3) (4)(a)(b) (5))

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Requirement Due date

Specifically, the registered person must ensure that any concerns highlighted by the independent person are acted on and shared with the appropriate person.

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Requirement Due date

The registered person must maintain records (‘‘case records’’) for each child which—

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are signed and dated by the author of each entry.

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Requirement Due date

if the child dies before attaining the age of 18, for 15 years from the date of the child’s death;

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Requirement Due date

in cases not falling within sub-paragraph (a), for 75 years from the child’s date of birth;

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Requirement Due date

securely in the children’s home during the period when the child to whom the case records relate is accommodated there; and

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Requirement Due date

in a secure place after the child has ceased to be accommodated in the home. (Regulation 36 (1)(a)(b)(c) (2)(a)(b)(c)(d)) 4 August 2025 Inspection report for children’s home - monitoring visit: SC456857 10 The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

manage and review the placement of each child in the home; and

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Requirement Due date

that the child’s placing authority is contacted, and a review of that child’s relevant plans is requested, if—

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Requirement Due date

the registered person considers that the child is at risk of harm or has concerns that the care provided for the child is inadequate to meet the child’s needs. (Regulation 14 (1)(a)(b) (2)(b)(ii)(e)(i))

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Requirement Due date

In particular, the registered person must ensure that children’s needs and the ability of staff to meet these are rigorously assessed before children move into the home.

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Requirement Due date

Additionally, the registered person must ensure that all possible measures are taken to prevent children from moving out in an unplanned way. This includes joint working with the local authority and other partner agencies to provide support to the child.

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Requirement Due date

Additionally, the registered person must ensure that they receive all required documentation from placing authorities for children in their care and that statutory looked-after children review meetings take place in the required timeframes.

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Requirement Due date

This requirement is restated. 4 August 2025 Inspection report for children’s home - monitoring visit: SC456857 11

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Recommendations

 The registered person should ensure that each child is supported to learn and is provided with resources. They should ensure that staff are creative in providing opportunities for children to study and learn. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 18, paragraph 5.18)  The registered person should ensure that they have consent from those with parental responsibility and the placing authority for the use of any monitoring equipment. This should be regularly reviewed to ensure that this is a necessary and proportionate measure to keep children safe. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 16, paragraph 3.16)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: SC456857 12

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th Floor, Parkview, 82 Oxford Road, Uxbridge UB8 1UX

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Inspectors

James Meeks, Social Care Inspector Renee Sims, Social Care Inspector Inspection report for children’s home - monitoring visit: SC456857 13 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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