Green Frog Holidays

Inspection report for residential holiday scheme for disabled children: Green Frog Holidays 1 Green Frog Holidays Green Frog Holidays Limited Beech Tree House, Ashlawn Road, Rugby, Warwickshire CV22 5QE Inspection under the social care common inspection framework

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disabled children

This holiday scheme caters for children with learning disabilities. Some children may also have physical disabilities and/or sensory needs. This holiday is part of a wider group of holidays.

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disabled children

The scheme is led by a registered manager.

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Overall experience and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The residential holiday scheme for disabled children provides highly effective services that consistently exceed the standards of good. The actions of the residential holiday scheme contribute to significantly improved outcomes and positive experiences for children and young people.

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outstanding

Date of previous inspection: 20 August 2024

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outstanding

Overall judgement at last inspection: outstanding

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outstanding

Enforcement action since last inspection: none Inspection report for residential holiday scheme for disabled children: Green Frog Holidays 2

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outstanding

All the volunteers work exceptionally hard to ensure that children have a fantastic holiday. The aim is for children to have fun. This aim is very well met. One parent said, ‘The holiday is the highlight of our son’s year. He looks forward to it for weeks before and watches the holiday video for months afterwards. He always has absolutely the best time, has fun all day long with so much entertainment and amazing activities.’

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outstanding

Children’s care plans are known as a ‘kids sheet’. They clearly show helpers how to care for each child. The Care Lead works closely with family members throughout the year. This includes visiting children at their school and home when required. This ensures that children’s plans address each child’s individual additional needs.

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outstanding

Children enjoy spending time with the volunteers. Also, the volunteers love caring for the children. Close relationships are made and picked up on the following holiday. All the children who were able to return, chose to return this year.

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outstanding

Children remaining healthy is central to their care on the holiday. Health needs are identified in the kids sheet and confirmed with parents on arrival. The sign-in process is very well organised. It includes discussing health and medication with parents. Children’s dietary needs are identified and met. Medication is stored, administered and recorded very well.

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outstanding

Each child’s method of communication is understood extremely well by the helpers. This is recorded on the Kids Sheet and helps the volunteers to get to know the children quickly. Non-speaking children are helped to make choices with a range of communication tools. Helpers understand sounds and gestures that children use to express themselves.

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outstanding

Children are helped to enjoy their holiday, embracing their individual needs and abilities. Extra support is given to those who need physical care. Activities are designed for children who enjoy loud, energetic fun. The needs of children who enjoy quieter activities are also very well met. One-to-one activities and sensory environments are provided.

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outstanding

Leaders and helpers understand risks to children. Individual risks are identified in the child’s plan. The additional vulnerabilities of children with learning disabilities are recognised. This includes children who are non-speaking. Also, those who do not understand the concept of danger. Risk assessments are in place for the holiday site and all activities. Inspection report for residential holiday scheme for disabled children: Green Frog Holidays 3 All volunteers are trained in safeguarding children. There are identified safeguarding leads. They are extremely experienced in safeguarding children with learning disabilities. Children are helped to know who they can go to if they have concerns. Creative posters, with photographs and symbols, are placed around the holiday houses.

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outstanding

Children’s behavioural needs are understood very well. This is through getting to know children before they come on the holiday. When needed, an additional behaviour support plan is created alongside the care plan. This informs the helpers of how a child may react to certain situations. It explains how to help the child and manage any unwanted behaviours. Senior leaders are trained in safe handling techniques. Physical intervention is only used as a last resort to keep a child or others safe.

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outstanding

The manager and Care Lead have oversight of all incidents. They review them and discuss them at daily team meetings. Learning from the incident is identified. Plans or routines are then adapted where necessary. This gives helpers new ways to manage children’s behaviours.

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outstanding

Children do not go missing from this holiday. There are clear procedures for all volunteers to follow if this should happen. The use of radios ensures that all helpers and leaders are informed quickly. There is a large ratio of volunteers to children. This enables all children to have one to one support throughout the holiday. Many additional and specialist support helpers are also available. This minimises the risk of a child going missing.

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The effectiveness of leaders and managers: outstanding

The manager and leadership team are extremely well appreciated by parents. They recognise the large amount of work across the year to prepare for the holiday. One parent said, ‘We could not ask for anything more from the whole team, especially the awesome Child Lead and manager.’ Another said, ‘The holiday is absolutely incredible. I think it is Outstanding.’

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The effectiveness of leaders and managers: outstanding

All helpers receive the training they need to safely support the children. This ensures that even first year helpers feel prepared for the week. There is a comprehensive holiday handbook. This covers policies, procedures and routines. Important topics such as safeguarding and communication are included. Leaders have created inspirational videos that welcome helpers and introduce training.

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The effectiveness of leaders and managers: outstanding

The manager and leaders have daily meetings. They receive information from several other daily meetings. These take place between all levels of helpers. The whole leadership and senior team are fully involved with all aspects of the holiday. This ensures that the manager has excellent oversight of the holiday. Inspection report for residential holiday scheme for disabled children: Green Frog Holidays 4 Any complaints and disclosures are taken seriously by the manager. There is a comprehensive response. Professionals involved with the child are included appropriately.

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The effectiveness of leaders and managers: outstanding

The manager feels extremely well supported in his role. This is by the responsible individual, Care Lead and wider leadership team. He is appreciative of a genuine ‘all in it together’ approach to managing the holiday.

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The effectiveness of leaders and managers: outstanding

New ways of working are identified by the management team. They make changes to ensure that each year becomes a smoother process. For example, the medication administration recording has moved to an electronic system. Also, aspects of the signing-in process have been changed. This is to gain further information from parents.

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The effectiveness of leaders and managers: outstanding

This holiday is exceptionally well planned and run. Children have fun, supported by a large team of excellent volunteers. Parents praise the efforts of everyone involved. One parent said, ‘This scheme has been invaluable for our daughter and us as a family. She looks forward to the holiday, the activities and the people that she will meet. It develops her independence and resilience away from home and helps her prepare for her future life.’ Inspection report for residential holiday scheme for disabled children: Green Frog Holidays 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘Social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Residential Holiday Schemes for Disabled Children (England) Regulations 2013 and the national minimum standards. Inspection report for residential holiday scheme for disabled children: Green Frog Holidays 6

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Residential holiday scheme for disabled children details

Registered provider: Green Frog Holidays Limited

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Residential holiday scheme for disabled children details

Registered provider address: Beech Tree House, Ashlawn Road, Rugby, Warwickshire CV22 5QE Responsible individual: Edward Barker Registered manager: Edward Dove

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Inspector

Shaun Caplis, Social Care Inspector Inspection report for residential holiday scheme for disabled children: Green Frog Holidays 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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