Children's home run by Rumman Care Ltd

Inspection report for children's home: 2815289 1 Registered provider: Rumman Care Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

The home is registered to provide care for up to three children who may experience social and emotional difficulties. There were two children living at the home at the time of this inspection. The home is run by a private organisation.

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Information about this children’s home

The home and manager were registered in March 2025. The manager has been registered since March 2025.

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Overall experiences and progress of

children and young people, taking into account

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requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers inadequate

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requires improvement to be good

The children’s home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Date of last inspection: not previously inspected

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requires improvement to be good

Overall judgement at last inspection: not applicable

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requires improvement to be good

Enforcement action since last inspection: not applicable Inspection report for children's home: 2815289 2

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improvement to be good

Since the home opened, leadership shortfalls have had an impact on the staff’s ability to care for children. Children’s care planning is not well considered and guidance to staff is unclear and not updated. This results in staff not having up-to-date information on how best to work with children. Leaders are not working together and as a result there is uncertainty from staff. The impact of this has been inconsistent responses to children, causing them uncertainty and frustration.

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improvement to be good

Children’s views are not always known or appropriately responded to. When issues are raised, they are initially heard but the follow-up is inconsistent, leaving children unsure of the outcome. This is a missed opportunity to truly understand how children feel about things that are important to them.

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improvement to be good

Children’s needs are not suitably considered when planning for children moving into the home. Behaviours and risks are not shared with staff, and communication between staff, leaders and external professionals has not allowed safe decision-making. One child moved into the home without significant risk-taking behaviour being known about, as leaders had not requested core information. As a result, basic information such as the potential risks and what the child’s care needs may be was not understood. This immediately had an impact on both the child moving in and the child who was already living there. Leaders worked hard during the inspection to rectify this, however, when further information was known it was identified that there were insufficient staff with insufficient skills to meet the needs of both children, resulting in one child’s placement ending after 24 hours.

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improvement to be good

Children have positive relationships with staff. They talk with great affection about their relationships and how this has helped them to make progress. Children talk with pride about the progress they have made, especially in reducing some of the behaviours they have exhibited in the past.

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improvement to be good

Children are offered a wide range of activities and have choices and an input into this. Children make progress towards their educational targets. For children who have previously struggled to engage in education, there is clear structure in place. This has supported daily engagement on a level that the child can manage, with a clear plan to return to full-time education in September. Staff have worked well with external professionals to secure a school placement. Inspection report for children's home: 2815289 3

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improvement to be good

Children say they feel safe in the home. Staff are aware of each child’s vulnerabilities but do not respond consistently to incidents of concern. For example, staff did not respond in line with agreed strategies to support a child who had self-harmed.

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improvement to be good

The relevant plans, such as behaviour management plans and safety plans, are not regularly updated in response to changes in children’s presenting behaviours or vulnerabilities. Guidance does not explicitly provide expectations of what staff should do. This means that there are missed opportunities to help children learn to make safer choices.

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improvement to be good

Despite this, staff have had some success in supporting children through difficult periods. As a result, there has been a reduction in some risk-taking behaviour and children talk positively of this. External professionals speak positively of the changes children have made.

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improvement to be good

When allegations and concerns are raised by children, these are shared appropriately with the professional network. However, children are not always informed of the outcome of any investigation into the concerns they raise. When concerns raised by children highlight potential shortfalls in care practice, these are not always managed well to support staff to learn from incidents or to help them reflect and learn.

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improvement to be good

Although the provider carries out criminal records checks hato ensure that staff have no history of criminal activity, there are gaps in recruitment processes that miss opportunities to gather information about their performance and conduct in their previous workplace. For example, references do not consistently come from the most recent employer. In addition, staff’s right to work in UK has not been reviewed after it has expired, although this issue was rectified during the inspection.

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The effectiveness of leaders and managers: inadequate

Leaders do not have a good understanding of the home’s strengths and areas for development. There is a lack of cohesion between the registered manager and the responsible individual, and this has led to poor decisions and planning in relation to children moving into the home.

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The effectiveness of leaders and managers: inadequate

Staff lack direction and support in their day-to-day practice. They work with the best intentions and support children to make some progress; however, leaders and managers do not support them to develop and learn, to ensure that children get the level of consistency and care that they need to thrive.

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The effectiveness of leaders and managers: inadequate

Staff, including the registered manager, have not had supervision in line with the home’s policy. There has only been one supervision session for all staff in the three months since the home opened. This lack of one-to-one supervision does not support staff to fully understand what is expected of them or support their learning and development. Inspection report for children's home: 2815289 4 As a result of lack of oversight and their inconsistent approach, leaders do not fully understand the progress and experiences of children. It also means that leaders and managers are not taking steps to address shortfalls in practice and ensure that children receive the consistent experience of care that they need to develop to their full potential.

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The effectiveness of leaders and managers: inadequate

Despite this, staff have acknowledged that efforts have been made to try to implement changes, and they are aware of who they need to go to if they have concerns. The manager is described as approachable and always available. Staff acknowledge the challenges in the home and have trust in leaders that this will change.

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The effectiveness of leaders and managers: inadequate

Leaders took immediate action to rectify some issues raised during this inspection and have identified further actions to address some of the shortfalls identified in this report. Inspection report for children's home: 2815289 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and promotes their welfare.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on feedback on the experiences of children, including complaints received;

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Requirement Due date

and use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(c)(d)(f)(g)(ii)(h)) 31 August 2025 Inspection report for children's home: 2815289 6 The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that staff assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(vi)) 31 August 2025

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Requirement Due date

The registered person must establish a procedure for considering complaints made by or on behalf of children.

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Requirement Due date

In particular, the procedure must provide that no person who is the subject of a complaint takes any part in its consideration or investigation, except at the informal resolution stage if the registered person considers it appropriate.

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Requirement Due date

The registered person must ensure that a record is made of any complaint, the action taken in response, and the outcome of any investigation. (Regulation 39 (1) (2) (3)) 31 August 2025

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home;

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Requirement Due date

and have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended 31 August 2025 Inspection report for children's home: 2815289 7 that the home is to provide care and accommodation, as set out in the home’s statement of purpose;

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Requirement Due date

ensure the effective induction of each child into the home;

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Requirement Due date

manage and review the placement of each child in the home;

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Requirement Due date

and plan for, and help, each child to prepare to leave the home or to move into adult care in a way that is consistent with arrangements agreed with the child’s placing authority. (Regulation 14 (1)(a)(b) (2)(a)(b)(i)(ii)(iii))

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation (4)(b) 31 August 2025

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home;

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Requirement Due date

or if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home, if the individual satisfies the requirements in paragraph.

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a)(b) (3)(d)) 31 August 2025 Inspection report for children's home: 2815289 8

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2815289 9

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Children’s home details

Registered provider address: Suite 5, 1-2 Leonard Place, Westerham Road, Keston, Kent BR2 6HQ

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Children’s home details

Responsible individual: Solo-Steven Gisanrin

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Inspector

Mark Newington, Social Care Inspector Inspection report for children's home: 2815289 10 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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