Early years · Early years complaint outcome
Monkey Puzzle Day Nursery Battersea
Summary
What we read, and from where
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- Inspection datesingle source
1 Sept 2025
- URN verified
EY560540
Deep dive
What this report says
In plain English
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Tone of the report
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How the report reads, start to finish
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Strengths
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No standout praise found.
Concerns
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No strong criticism found.
Next steps
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No next steps set out.
What the report dwells on
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Anatomy of the report
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- Pages
- 2
- Words of findings
- 270
- about usual (typical 281)
- Reading level
- Hard
- Flesch 42, typical 42
- Average sentence
- 17 words
- Next steps
- 0
- typical 1
- Hedged sentences
- 6%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
On 19 June 2025, we received concerns that the provider was not meeting requirements relating to safeguarding policies and procedures, key person arrangements and information and record keeping.
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Summary of outcome
On 21 July 2025, we received additional concerns that the provider was not meeting requirements relating to suitable people and qualifications, training, support and skills.
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Summary of outcome
On 8 August 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take .
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Summary of outcome
The provider will be able to give parents further information about this.
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Summary of outcome
n ensure all staff with designated safeguarding lead responsibility know and understand the procedure to follow in the event of an allegation being made against an adult working at the setting
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Summary of outcome
n ensure there is an up-to-date written record of all complaints received and their outcome.
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Summary of outcome
On 28 August 2025, the provider responded to the actions set. We found that the provider had strengthened support for all staff with designated safeguarding lead responsibility to improve their knowledge and understanding of child protection procedures.
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Summary of outcome
Additionally, leaders have ensured there is an up-to-date record of complaints received.
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Summary of outcome
We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.
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Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
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Publication of complaints
We publish details of complaints on our website for a period of five years.
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Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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