JBC Skills Training Limited

Further education and skills inspection report

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Inspection of JBC Skills Training Limited

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Overall effectiveness Good

The quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good Adult learning programmes Good Apprenticeships Good Overall effectiveness at previous inspection Requires improvement

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Information about this provider

JBC Skills Training Limited is an independent learning provider based in Coventry. It specialises in providing training in the information communication technology (ICT) and digital sectors.

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Information about this provider

At the time of the inspection, there were 75 apprentices, all of whom were studying at level 3. There were 24 apprentices studying the information communications technician apprenticeship, 30 on the IT solutions technician apprenticeship and 14 on the multi-channel marketer apprenticeship. The remainder were studying on either the digital marketer or the digital support technician apprenticeship. There were 10 apprentices under the age of 19.

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Information about this provider

There were 144 adult learners, of whom 126 were studying the level 2 ICT career builder course and 18 were studying the level 3 ICT career builder course. 8 to 11 July 2025

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What is it like to be a learner with this provider?

Learners and apprentices develop the professional skills they need to succeed in their future careers rapidly. For example, learners on the level 2 ICT career builder course, many of whom have no prior experience with computer hardware, quickly learn to build personal computers tailored to the needs of clients and customers.

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What is it like to be a learner with this provider?

Learners and apprentices place a high value on their education. They benefit from calm and supportive online learning environments, which contribute to consistently high attendance. The positive atmosphere in which they study enables them to grow in confidence and develop both personally and professionally.

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What is it like to be a learner with this provider?

Learners and apprentices value the high-quality careers advice and guidance they receive, which helps them plan their next steps with confidence. They routinely attend careers support sessions where they explore opportunities for further study and employment. During these sessions, they strengthen their CV writing and learn to produce effective cover letters. Tutors routinely support multi-channel marketer apprentices in gaining additional certifications and qualifications that enhance their employability and career prospects.

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What is it like to be a learner with this provider?

Learners and apprentices feel safe in both their digital environments and the workplace. They demonstrate a secure understanding of how to protect themselves online, including the risks associated with cybercrime. They know how to report safeguarding concerns and feel confident doing so.

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better?

Leaders have a clear and well-considered vision for the curriculums they offer. They work effectively with tutors and employers to ensure that curriculums are structured in a way that enables learners and apprentices to build their knowledge in logical and meaningful steps. IT solutions technician apprentices first study basic hardware principles before applying this knowledge in more-complex scenarios, such as diagnosing faults, managing systems and responding to cyber security challenges. This enables apprentices to apply their learning confidently and deepen their technical understanding over time.

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better?

Tutors are well qualified and bring strong subject expertise to their teaching. They draw on current industry experience to enrich lessons with relevant, real-life examples and scenarios. Learners and apprentices use this expert input to deepen their understanding of complex topics and apply their knowledge confidently in practical workplace situations.

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better?

Tutors actively support learners and apprentices to develop a wide range of technical skills that prepare them well for the workplace. Through carefully planned tasks, learners on the level 3 ICT career builder course enhance their digital and communication skills by completing real-world activities such as configuring virtual 8 to 11 July 2025

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servers and resolving network administration problems. These experiences help them apply their knowledge with increasing independence and confidence.

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Tutors use assessment effectively to inform their teaching. IT solutions technician tutors use in-lesson questioning, reviews of apprentices’ notes and carry out end-of- block assessments to check understanding and identify misconceptions. When misconceptions arise, tutors respond promptly to correct them, so that learners and apprentices make secure progress.

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Tutors provide effective support to enable adult learners to develop and deepen their English and mathematics skills. They actively promote the use of digital resources and encourage independent learning, which helps learners to identify areas for improvement and fill gaps in their knowledge. As a result, learners increase their confidence and proficiency in applying these essential skills in both their studies and everyday lives.

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Tutors do not consistently provide high-quality in-class support for learners with special educational needs and/or disabilities (SEND). In the more effective cases, tutors make appropriate and well-considered adjustments. For example, apprentices who have hearing impairments are supported through adapted questions in both written and spoken formats. However, leaders are aware that, in a few instances, tutors do not possess the necessary skills and resources to meet the diverse needs of learners and apprentices with SEND.

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Tutors do not consistently set meaningful or high-quality targets for apprentices during progress reviews. The targets tutors set focus too narrowly on assessment tasks or portfolio completion. As a result, apprentices are not consistently clear on the specific actions they need to take to develop further their knowledge and skills in the workplace.

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Governance arrangements are effective. Governors bring a broad range of relevant expertise, which they use to support the provider’s strategic direction and decision- making. Leaders give governors clear and detailed information about how apprentices and learners are performing, including areas that need improvement. Governors use this information to challenge leaders appropriately and offer well- informed support. This helps to improve the quality of education that learners and apprentices receive.

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Leaders and managers implement effective quality assurance processes that identify strengths and areas for improvement across the organisation clearly. They act decisively to rectify weaknesses and consistently enhance the quality of education. For example, since the previous inspection, leaders have substantially increased the proportion of information communications technician apprentices who achieve their apprenticeship.

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Learners and apprentices, including those with SEND, achieve well. Most apprentices achieve distinction grades in their end-point assessments, and a very high proportion remain in employment with their current employer after completing their 8 to 11 July 2025

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apprenticeship. Adult learners seeking work develop greater self-confidence through their studies and feel empowered to re-engage with the job market.

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Safeguarding

The arrangements for safeguarding are effective.

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What does the provider need to do to improve?

 Develop tutors’ skills and teaching strategies to support learners with SEND in lessons.  Improve the quality and consistency of targets set during apprentices’ progress reviews to ensure they are meaningful and support skills development. 8 to 11 July 2025

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Provider details

Address Stoneleigh House 66-70 Earlsdon Street Coventry CV5 6EJ

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Provider details

Principal, CEO or equivalent Dan Pearson

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Provider details

Provider type Independent learning provider

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Provider details

Date of previous inspection 14 to 17 March 2023 8 to 11 July 2025

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Information about this inspection

The inspection team was assisted by the bids and contract manager, as nominee. Inspectors took account of the provider’s most recent self-assessment report and development plans, and the previous inspection report. The inspection was carried out using the further education and skills inspection handbook and took into account all relevant provision at the provider. Inspectors collected a wide range of evidence to inform judgements, including visiting learning sessions, scrutinising learners’ work, seeking the views of learners, staff and other stakeholders, and examining the provider’s documentation and records.

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Inspection team

Mark Parton, lead inspector His Majesty’s Inspector Ramin Narimani His Majesty’s Inspector Susan Gay Ofsted Inspector Rachel Clark His Majesty’s Inspector Daisy Agathine-Louise Ofsted Inspector Megan Dauksta Ofsted Inspector 8 to 11 July 2025

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regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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