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Early years · Early years complaint outcome

Monkey Puzzle

Inspected 23 Aug 2025 · published 24 Aug 2025 · URN EY434830

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    23 Aug 2025

  • URN verified

    EY434830

Page 1 of 2
Page 1 of the report

Deep dive

What this report says

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−64Very criticalmore positive than 30% of reports of this type

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Criticismconcerns

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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Full report text

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 30 June 2025, we received concerns that the provider was not meeting requirements relating to safeguarding policies and procedures, safety and suitability of premises, environment and equipment and information and record keeping.

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Summary of outcome

On 1 July 2025, the provider notified us about a significant event. The notification means that the provider met their legal responsibility as set out in the Statutory framework for the early years foundation stage to notify Ofsted of any significant event which is likely to affect the suitability of the early years provider to look after children.

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Summary of outcome

On 18 August 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. During the visit, the provider took steps to ensure that nappy changing mats are in good condition and fit for purpose. This helps to support children's health and hygiene.

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Summary of outcome

We have issued an action for the provider to take. The provider will be able to give parents further information about this.

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Summary of outcome

• ensure that children's privacy is protected, particularly during nappy changing routines.

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Summary of outcome

On 19 August 2025, the provider responded to the action set. We found that the provider had reviewed and repositioned nappy changing units, to improve children's privacy during their personal care routines. We are satisfied the provider has met the safeguarding and welfare action raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements. We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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