Children's Home run by Hapin Care Limited in Liverpool

Inspection report for children’s home: 2713120 1 Registered provider: Hapin Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and managed by a private company. The home provides care and support for two children who may experience social or emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in July 2025

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Information about this children’s home

At the time of the inspection, two children were living at the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2713120 2

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Inspection date Inspection type Inspection judgement

28/08/2024 Full Good 05/02/2024 Full Good Inspection report for children’s home: 2713120 3

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Overall experiences and progress of children and young people: good

Children new to the home are welcomed sensitively by managers and staff. Managers and the internal therapist complete detailed assessments using information from parents, previous carers and social workers. This supports their understanding of children’s needs and the ability of the staff to meet those needs.

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Overall experiences and progress of children and young people: good

Children who are new to the home are beginning to settle and develop relationships with staff. Children remain living at the home when it was their plan to do so. Children are consulted with when new children are moving in.

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Overall experiences and progress of children and young people: good

Children’s plans are regularly review by managers and staff together with the provider’s therapist. This provides an opportunity to consider any trends and patterns in children’s behaviours and review strategies in place to support. Despite putting in place alternative strategies for one child, a decision was made for them to move on. However, the child continues to visit, which reflects the relationships formed when the child lived at the home.

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Overall experiences and progress of children and young people: good

Children who have been out of education for several years are supported by staff to complete educational activities each day. One child has designed their own sweatshirt and marketed this as a business venture, and the manager has liaised with the virtual headteacher to secure a place in college for the child. One child working with a tutor has successfully passed their level three functional skills exam. However, not all children have this education provision, which is limiting their progress.

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Overall experiences and progress of children and young people: good

Children are given choices about the activities they take part in with staff. One child has been on holiday to the destination of their choice and another child has spent time cycling in local parks with staff.

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Overall experiences and progress of children and young people: good

Children’s time with their family members is valued by staff, who take them to see their family. When children need support during family time, staff are available to give this.

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How well children and young people are helped and protected: good

Staff promote positive behaviour and encourage children to manage their emotions and learn from incidents. When children have needed to be held, this has been a last resort to ensure that children and others are safe. Children are provided with emotional support throughout, and all incidents are recorded and reviewed by the manager.

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How well children and young people are helped and protected: good

Children have been missing from home on multiple occasions. Staff understand the actions they need to take when children are missing, as outlined in children’s plans. Staff stay in telephone contact with children to try and encourage them to return home. Staff complete area searches and attend known addresses and locations to try to find Inspection report for children’s home: 2713120 4 children. Professionals, including police and social workers, are provided with regular updates, but records do not always accurately reflect the actions that have been taken.

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How well children and young people are helped and protected: good

Children have been sensitively supported when they have made an allegation against a member of staff. Allegations are taken seriously, and the manager takes immediate action to ensure that children are safe. Detailed investigations are completed, and advice is sought from the local authority designated safeguarding officer. This means children are confident that they are listened to and appropriate action is taken in response to their concerns.

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How well children and young people are helped and protected: good

Children know that if staff are worried about their safety, they will complete a bedroom search to ensure that items, including lighters, are removed to minimise the risk of fire. Children understand the reason for room searches.

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How well children and young people are helped and protected: good

Children are supported to understand the impact of their behaviour and risks. They can talk to staff about healthy relationships, safe sex and the impact of criminal exploitation.

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How well children and young people are helped and protected: good

Leaders and managers ensure that safer recruitment practices are followed, which means that new staff are suitable to care for children.

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The effectiveness of leaders and managers: good

The home is managed effectively. The manager is supported by the responsible individual and deputy manager, who have high expectations for children.

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The effectiveness of leaders and managers: good

The manager consistently monitors the quality of care provided to the children. She has established effective systems to maintain oversight of the home, allowing her to identify strengths and weaknesses. The manager, deputy and internal therapist have a good understanding of the children’s needs.

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The effectiveness of leaders and managers: good

The manager has a well-developed understanding of the children’s needs. The manager has considered the gender balance of the team and recently recruited additional male staff members to meet the children’s needs.

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The effectiveness of leaders and managers: good

Staff report that they enjoy their role and have opportunities to reflect through team meetings, supervision and open discussions with the manager. Staff are given opportunities to develop professionally in their role.

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The effectiveness of leaders and managers: good

The manager ensures that, when there are identified gaps in staff practices, she completes a skills audit so plans can be put in place to support staff development. Plans are reviewed so that the manager can consider the staff member’s ability to complete the role and any additional actions that need to be considered.

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The effectiveness of leaders and managers: good

The manager has completed a lesson learned with the responsible individual, internal therapist and staff so that they can revise, review and change practices so that Inspection report for children’s home: 2713120 5 improvements can be made and experiences shared and any learning from incidents applied.

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The effectiveness of leaders and managers: good

The manager and staff have strong relationships with parents and professionals such as social workers and police. The manager ensures that agencies such as missing-from- home coordinators provide information to the staff team to develop staff’s understanding of processes. Inspection report for children’s home: 2713120 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must maintain records ("case records") for each child which—

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are signed and dated by the author of each entry. (Regulation 36 (1)(a)(b)(c))

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Requirement Due date

In particular, they must ensure that each child has an accurate record that clearly sets out the actions taken by staff to safeguard children. 18 May 2026

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans;

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Requirement Due date

support each child’s learning and development, including helping the child to develop independent study skills and, where appropriate, helping the child to complete independent study;

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Requirement Due date

understand the barriers to learning that each child may face and take appropriate action to help the child to overcome any such barriers; 18 May 2026 Inspection report for children’s home: 2713120 7 help each child to understand the importance and value of education, learning, training and employment;

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Requirement Due date

promote opportunities for each child to learn informally;

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Requirement Due date

maintain regular contact with each child’s education and training provider, including engaging with the provider and the placing authority to support the child’s education and training and to maximise the child’s achievement;

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Requirement Due date

raise any need for further assessment or specialist provision in relation to a child with the child’s education or training provider and the child’s placing authority;

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Requirement Due date

help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non-attendance and to return to school as soon as possible.

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Requirement Due date

help each child who is above compulsory school age to participate in further education, training or employment and to prepare for future care, education or employment. (Regulation 8 (1) (2)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(ix)(x))

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Requirement Due date

In particular, the registered person must ensure that managers and staff advocate for children to receive education.

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Requirement Due date

In addition, the registered person must ensure that children have a clear structure and routine. Children must have opportunities to learn, and activities must be in place to help them prepare for returning to education or employment.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s homes Regulations, including the quality standards’. Inspection report for children’s home: 2713120 8

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Children’s home details

Registered provider address: Suite 25, Foundry House, Widnes WA8 8UD

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Inspector

Nicola Forrester, Social Care Inspector Inspection report for children’s home: 2713120 9 inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted Inspection report for children’s home: 2713120 10

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