Early years · Early years complaint outcome
Bright Swans Day Nursery
Summary
What we read, and from where
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- Inspection datesingle source
22 Aug 2025
- URN verified
EY540476
Deep dive
What this report says
In plain English
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Tone of the report
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Strengths
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No standout praise found.
Concerns
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No strong criticism found.
Next steps
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Anatomy of the report
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- Pages
- 2
- Words of findings
- 330
- about usual (typical 281)
- Reading level
- Hard
- Flesch 44, typical 42
- Average sentence
- 16 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 5%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
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Summary of outcome
On 2 June 2025, we received concerns that the provider was not meeting requirements relating to staff: child ratios, health and safety and suitability of premises, environment and equipment.
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Summary of outcome
On 30 July 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.
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Summary of outcome
n ensure that arrangements for intimate care routines are appropriate and in line with the settings policy and procedures to protect children's privacy
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Summary of outcome
n maintain accurate staff records to demonstrate the safe and efficient management of the setting
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Summary of outcome
n ensure there is a written record of any complaints and outcomes available.
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Summary of outcome
We will monitor the provider's response to ensure the actions are successfully completed. The provider is still registered with Ofsted.
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Summary of outcome
On 19 August 2025, the provider responded to the actions set. We found that the provider had implemented appropriate arrangements for intimate care routines in line with the settings policies and procedures. The provider had implemented a complaints record and holds records related to staff. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.
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Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
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Publication of complaints
We publish details of complaints on our website for a period of five years.
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Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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