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Early years · Early years complaint outcome

Kidzania Childcare Darwen

Inspected 17 Jul 2025 · published 8 Jul 2025 · URN 2692646

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    17 Jul 2025

  • URN verified

    2692646

Page 1 of 3
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−52Criticalmore positive than 44% of reports of this type

In line with other reports of this type.

Praiseaccurateimprovedrobusttimelysafesensitive
Criticismconcernsrisk of harmat riskharmbelow

How the report reads, start to finish

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
3
Words of findings
720
longer than usual (typical 281)
Reading level
Hard
Flesch 43, typical 42
Average sentence
16 words
Next steps
1
typical 1
Hedged sentences
5%
“some”, “not always”, “most”…

Where the words go

Findings 100%

Full report text

Summary of outcome

All early years providers must meet the legal requirements in the 'Statutory framework for the early years foundation stage', which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 20 May 2025, we received concerns that the provider was not meeting requirements relating to health, staff-to-child ratios and safety and suitability of premises, environment and equipment.

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Summary of outcome

On 18 June 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure that staff-to-child ratios meet minimum requirements and ensure children's safety

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Summary of outcome

n improve risk assessment procedures to help staff identify and minimise risk to children

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Summary of outcome

n improve hygiene procedures to ensure that all areas accessed by children are clean and hygienic.

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Summary of outcome

On 24 June 2025, we received new concerns that the provider was not meeting requirements relating to concerns about children's safety and welfare, safeguarding policies and procedures, staff-to-child ratios, supporting and understanding children's behaviour and safety and suitability of premises, environment and equipment. On 2 July 2025, the provider notified us about matters relating to the same requirements.

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Summary of outcome

On 10 July 2025, we carried out a further regulatory visit. We found the provider was not meeting some of the other requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n provide staff with training that enables them to identify the signs of possible abuse and neglect and to respond in a timely way in line with local safeguarding partnership procedures

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Summary of outcome

n demonstrate that the designated leads for safeguarding have sufficient knowledge and skills to identify, understand and respond appropriately to any safeguarding concerns and have sufficient skills to give support, advice and guidance to staff as required and in line with policies and procedures

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Summary of outcome

n demonstrate that risks in the environment are identified and minimised

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Summary of outcome

n demonstrate accurate records are maintained

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Summary of outcome

n support staff to develop their knowledge and understanding of how to manage children's behaviour in an appropriate way that supports good emotional well-being

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Summary of outcome

n demonstrate there are arrangements in place to support children with special educational needs and/or disabilities.

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Summary of outcome

We suspended the provider's registration on 10 July 2025 because we believed children may be at risk of harm. Suspension allows time for the provider to take steps to reduce or eliminate the risk of harm to children. The provider has a right to appeal against the suspension. The provider may not provide childcare for which registration is required while the suspension is in place and may commit an offence if they do so.

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Summary of outcome

On 19 August 2025, we conducted a regulatory visit. The focus of the visit was to check if the safeguarding and welfare actions raised had been met. We found that the provider had improved their knowledge and understanding of child protection procedures. Staff have received training to help them fulfil their roles to safeguard children, including how to keep accurate records. Staff have developed robust procedures to minimise risks in the environment to children. This helps to keep children safe. Arrangements to support children with special educational needs and disabilities (SEND) have been put in place. Staff have received training in understanding children's behaviour, and sensitive strategies have been put in place to help children learn to manage their own emotions. This helps to ensure all children's individual needs are met. We are satisfied the provider has met the safeguarding and welfare actions raised. We lifted the suspension because the provider took appropriate

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Summary of outcome

action to deal with the matter that led to the suspension. We are satisfied that the identified risk of harm to children has been removed. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements. We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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