SwiftCF Supported Accommodation Service

Inspection report for supported accommodation provider - monitoring visit: SwiftCF Supported Accommodation Service 1 SwiftCF Supported Accommodation Service

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Registered provider: Swift Care First Ltd

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Inspected under the social care common inspection framework

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provider

This service is owned and operated by a private provider. It can accommodate up to eight children living in four shared premises, one of which is limited to looked-after children and care leavers. At the time of the visit, no children were being supported.

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provider

There has been no registered service manager since 29 May 2025.

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This monitoring visit

Ofsted carried out a monitoring visit on 8 April 2025. This was in response to concerns raised by a child about staff’s ability to meet their needs and keep them safe. This information indicated that the provider was accommodating a child who should not be living in supported accommodation. Following the visit, a notice restricting accommodation, to prevent new admissions, and two compliance notices were issued.

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This monitoring visit

On 20 May 2025, Ofsted carried out a further monitoring visit to monitor compliance with the notices. No children had been admitted since the previous visit, and the child who was being accommodated had moved on to a more suitable placement. However, insufficient progress had been made in relation to meeting the notices. The compliance notices were reissued, and the notice restricting accommodation remained in effect.

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This monitoring visit

On 29 May 2025, the registered service manager contacted Ofsted to cancel their registration and left the service. Inspection report for supported accommodation provider - monitoring visit: SwiftCF Supported Accommodation Service 2 On 30 June 2025, Ofsted carried out a further monitoring visit to monitor compliance with the notices. Despite attempts made, Ofsted was unable to enter and inspect premises, review documentation or speak to those responsible for the operation of the service. Therefore, Ofsted was unable to review the provider’s progress and the notice restricting accommodation and two compliance notices were reissued.

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This monitoring visit

The purpose of this latest visit was to monitor compliance with the notice restricting accommodation and progress made in relation to the two compliance notices. The inspector visited one of the premises and spoke with the nominated individual, the chief executive officer and staff. It was confirmed that no children had been admitted since the previous child had moved out of their accommodation in April 2025.

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This monitoring visit

Leaders had taken some steps towards recruiting a new service manager; however, a suitable person had not been identified. The registered provider confirmed the nominated individual would provide interim management cover and would therefore carry out dual roles until a suitable service manager was employed.

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This monitoring visit

Insufficient progress has been made in relation to improving the provider’s safeguarding procedures. Leaders demonstrated they had provided staff with additional support to help them understand child protection procedures. However, leaders had not taken sufficient steps to improve their own knowledge around managing child protection investigations safely or ensuring that allegations are reported to the relevant safeguarding agencies. This meant that one compliance notice was reissued and the notice restricting accommodation remains in place.

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This monitoring visit

Leaders and managers demonstrated improvements in the referrals and admissions procedures, to ensure that all relevant information is gathered and assessed prior to admission. Only children whose needs can be met in supported accommodation are considered for the service. Improvements include reviewing procedures to ensure that children’s placements meet their individual needs. As a result, the compliance notice in relation to this has been met.

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This monitoring visit

Four requirements were also raised at the last visit. These have not been fully considered and will be reviewed at the next inspection. Inspection report for supported accommodation provider - monitoring visit: SwiftCF Supported Accommodation Service 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

*The protection standard is that children are enabled to feel safe and that their needs are met.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

are familiar and act in accordance with child protection policies. (Regulation 5 (1) (2)(a)(i)(f)(i))

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Requirement Due date

Specifically, the registered person must ensure that child protection procedures are understood and followed by leaders and managers. They must ensure that suitable arrangements are in place to effectively manage allegations. 21 September

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the supported accommodation undertaking in a way that is consistent with the ethos, and delivers the outcomes, set out in the undertaking’s statement of purpose; 21 September Inspection report for supported accommodation provider - monitoring visit: SwiftCF Supported Accommodation Service 4 ensure that staff work effectively as a team, where appropriate, to meet the needs of children;

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Requirement Due date

ensure that arrangements are in place for the supervision, training and development of staff. (Regulation 4 (1) (2)(a)(b)(g))

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Requirement Due date

Specifically, the registered person must ensure that staff have the opportunity for regular supervision, to ensure that they are working effectively to meet the needs of children.

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Requirement Due date

The accommodation standard is that children experience a comfortable and secure living environment.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used as supported accommodation—

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Requirement Due date

are suitable for the purposes of supported accommodation and are accessible, safe, secure and well-maintained;

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Requirement Due date

are adequately maintained so as to provide a welcoming and homely environment within both individual and shared living spaces;

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Requirement Due date

comply with all relevant statutory provisions dealing with health and safety or fire safety matters. (Regulation 6 (1) (2)(b)(vi)(viii)(x))

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Requirement Due date

Specifically, the registered person must maintain oversight of all accommodation to ensure that repairs and matters of fire safety are addressed quickly, and that children live in a welcoming, homely and safe environment. 21 September

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Requirement Due date

The support standard is that children receive individual and tailored support that meets their needs.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that plans for support are based on initial referral information, are meaningful and are created in full consultation with the child, taking account of relevant plans for the child; 21 September Inspection report for supported accommodation provider - monitoring visit: SwiftCF Supported Accommodation Service 5 keep the child’s support under review, taking into consideration the plans for support, and relevant plans, to ensure that the child’s needs continue to be met and that the child is kept safe;

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Requirement Due date

engage and work with the accommodating authority if the registered person has concerns or if the child’s support needs to be changed, including where that change may mean that the child requires more intensive support. (Regulation 7 (1) (2)(b)(c)(f))

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Requirement Due date

Specifically, the registered person must ensure that children’s plans provide a detailed picture of each child’s needs, risks and behaviours. These plans should be kept under review and include strategies to meet the child’s individual needs and should be understood and implemented effectively by staff.

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Requirement Due date

The registered provider must appoint an individual to manage the supported accommodation undertaking if—

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Requirement Due date

there is no registered service manager in respect of the undertaking, and

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Requirement Due date

is not, or does not intend to be, in day-to-day charge of the supported accommodation undertaking.

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Requirement Due date

If the registered provider appoints a person to manage the supported accommodation undertaking, the registered provider must, without delay, give the CIECSS notice of—

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Requirement Due date

the name of the person so appointed, and

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Requirement Due date

the date on which the appointment takes effect. (Regulation 14 (1)(a)(b)(i)(ii)(iii)(2)(a)(b)) 21 September

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Requirement Due date

The registered person must notify the CIECSS and any relevant person without delay if—

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Requirement Due date

an incident requiring police involvement occurs in relation to a child and the registered person considers that incident to be serious. 21 September Inspection report for supported accommodation provider - monitoring visit: SwiftCF Supported Accommodation Service 6 there is an allegation of abuse against the supported accommodation undertaking or a person working for it;

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 27 (3)(b)(c)(f))

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Requirement Due date

*These requirements are subject to a compliance notice.

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: SwiftCF Supported Accommodation Service 7

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Supported accommodation provider details

Registered provider: Swift Care First Ltd

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Supported accommodation provider details

Registered provider address: 399 Silbury Boulevard, Suite G18, Milton Keynes MK9 2AH

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Inspector

Virginia Vickers, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: SwiftCF Supported Accommodation Service 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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