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Early years · Early years complaint outcome

Toad Hall Nursery Chessington

Inspected 20 Aug 2025 · URN EY274840

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    20 Aug 2025

  • URN verified

    EY274840

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Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

0Mixedmore positive than 91% of reports of this type

Reads more warmly than most reports of this type.

Praiseeffectivesuccessfullyconsistent
Criticismconcerns

How the report reads, start to finish

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
1
Words of findings
228
about usual (typical 281)
Reading level
Hard
Flesch 37, typical 42
Average sentence
16 words
Next steps
1
typical 1
Hedged sentences
7%
“some”, “not always”, “most”…

Where the words go

Findings 100%

Full report text

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 18 June 2025, we received concerns that the provider was not meeting requirements relating to safety and suitability of the premises, environment and equipment and key person.

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Summary of outcome

On 13 August 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take.

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Summary of outcome

n provide effective support and training for staff to help them develop skills to support individual children's needs

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Summary of outcome

n ensure that staff provide consistent strategies to support children's behaviour

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Summary of outcome

n ensure there are effective arrangements in place to support children with special educational needs and/or disabilities.

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Summary of outcome

We will monitor the provider's response to ensure the actions are successfully completed. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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