Children's Home run by Resi-Action Staffordshire Ltd in Wolverhampton

Inspection report for children’s home: 2794774 1 Registered provider: Resi-Action Staffordshire Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a small private organisation and provides care for one child who may have social and emotional difficulties.

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Information about this children’s home

At the time of the inspection, one child was living at the home.

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Information about this children’s home

The registered manager has been in post since the home opened in January 2025.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2794774 2

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Overall experiences and progress of children and young people: good

This is the home’s first inspection. Since opening, one child has moved into the home and has remained living there. Leaders planned effectively for the child’s admission, liaising with the placing authority to ensure they held relevant information about the child. As a result, leaders and staff were well informed about the child’s needs and were able to provide appropriate support from the outset.

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Overall experiences and progress of children and young people: good

Leaders and staff promote the child’s engagement with education. Staff support the child to participate in online learning, and the manager has demonstrated persistence in sourcing a suitable school placement. This consistent approach has led to the identification of a new school, with arrangements in place for a structured settling-in plan to begin in September 2025.

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Overall experiences and progress of children and young people: good

Staff support the child to develop independence skills through regular key-work sessions. These sessions include practical activities such as cooking, laundry and personal care. The child has made progress and is now able to carry out some tasks independently, reflecting the effectiveness of this support.

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Overall experiences and progress of children and young people: good

Relationships between staff and the child are positive. Leaders and staff demonstrate a good understanding of the child’s needs, which enables them to engage meaningfully and promote positive experiences. Staff organise a range of activities, including horse riding, cinema visits, and in-house arts and baking sessions. As a result, the child spends less time alone in their bedroom and enjoys spending time with staff.

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Overall experiences and progress of children and young people: good

Leaders and staff ensure that the child’s health needs are met. The child is registered with local health services. When a local dentist removed the child from their patient list due to missed appointments, leaders acted promptly to secure a new dental surgery. Staff have held regular discussions with the child to prepare them for their upcoming appointment, demonstrating a proactive and child-centred approach.

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Overall experiences and progress of children and young people: good

The home environment is warm and welcoming. Children’s artwork is displayed throughout the home, alongside photos of the child and staff, which contribute to a sense of belonging. The manager has plans to redecorate areas of the home, and the child’s bedroom reflects their individual preferences, including posters of their favourite artist and chosen colours and bedding.

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Overall experiences and progress of children and young people: good

Leaders and staff regularly seek the child’s views and wishes. Upon admission, staff completed an ‘All About Me’ session with the child, which helped the team to understand the child’s likes, dislikes and personality. This process increased staff confidence and improved their ability to build a positive relationship with the child. Inspection report for children’s home: 2794774 3

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How well children and young people are helped and protected: good

Staff provide effective support to children who are at risk of criminal exploitation. Leaders have sourced external therapeutic services to help staff better understand and respond to the child’s needs. Clear risk management plans are in place and followed by staff. As a result, there has been a significant reduction in the level of risk associated with the child’s behaviour.

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How well children and young people are helped and protected: good

Key-work sessions are planned around the child’s individual needs. Regular discussions have taken place on topics such as internet safety, community awareness and knife crime. These sessions have equipped the child with relevant knowledge and contributed to a reduction in concerning incidents.

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How well children and young people are helped and protected: good

No complaints have been made since the home opened. Staff regularly check in with the child to explore any concerns they may wish to raise. The child has been informed of the complaints procedure and demonstrates confidence in understanding their rights and how to make a complaint.

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How well children and young people are helped and protected: good

Leaders generally respond well to allegations. Since the home opened, one allegation has been made. Staff supported the child appropriately and ensured they had access to an independent person to discuss their concerns. However, on this occasion, the notification was not submitted to Ofsted. This failure prevented the regulator from having timely oversight of the incident and represents a shortfall in leadership practice.

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How well children and young people are helped and protected: good

Physical interventions are used only when necessary and proportionate. Staff apply techniques in line with their training, focusing on de-escalation and maintaining positive relationships. However, on two occasions, staff who had not received refresher training carried out physical interventions. This was not identified by the manager during the review process, indicating a lack of effective oversight.

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How well children and young people are helped and protected: good

Staff respond appropriately when children go missing from care. Missing-from-home protocols are followed, and staff carry out regular searches and notify relevant professionals. However, two incidents could have been prevented. One occurred when a door was left open, and another followed a key falling from a set. The manager has reviewed both incidents and held discussions with staff. As a result, no further incidents of this nature have occurred.

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The effectiveness of leaders and managers: requires improvement to be good

Leaders’ understanding of training and recruitment requirements requires improvement. The registered manager was not confident in confirming whether appropriate reference checks had been completed for a staff member. In addition, it was unclear which staff had completed mandatory training. As a result, there is insufficient evidence to demonstrate how the manager assures themselves that staff are suitably qualified and safe to work with children. Inspection report for children’s home: 2794774 4 Monitoring systems are used regularly within the home. Previous audits were basic and lacked sufficient detail to inform improvement. However, the registered manager and deputy manager have recently implemented a more robust system, which has the potential to strengthen oversight and drive better practice.

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The effectiveness of leaders and managers: requires improvement to be good

Staff receive regular supervision, including monthly one-to-one sessions and team reflection days. Staff told the inspector that they feel happy and supported in their roles. However, the manager does not consistently address practice shortfalls during individual supervision sessions, and these discussions are sometimes limited to group settings. This makes it difficult to evidence how staff have reflected on concerns and developed their practice.

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The effectiveness of leaders and managers: requires improvement to be good

The manager has been in post since January 2025 and remains passionate about the care provided to the child living in the home. He has developed a positive relationship with the child, which has helped to motivate the staff team and promote consistency in care.

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The effectiveness of leaders and managers: requires improvement to be good

Leaders communicate effectively with the wider professional network. The registered manager has taken proactive steps to build relationships, including inviting the child’s social worker to the home for dinner. Regular updates are shared with professionals to ensure they are informed of any changes in the child’s circumstances. One professional told the inspector, ‘Communication is had with Yasser; he communicates well.’ Inspection report for children’s home: 2794774 5

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Statutory requirement

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(c)(f))

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Requirement Due date

In particular, the registered person must ensure they have good oversight and understanding of staff recruitment and training. 26 August 2025

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Recommendations

 The registered person should ensure that staff supervision enables them to reflect and act upon how their own feelings and behaviour may be affected by the behaviour of the children they care for. (‘Guide to the Children’s Homes Regulations, including quality standards’, page 39, paragraph 8.15)  The registered person should ensure that staff continually and actively assess the risks to each child and the arrangements in place to protect them. Where there are Inspection report for children’s home: 2794774 6 safeguarding concerns for a child, their placement plan, agreed between the home and their placing authority, must include details of the steps the home will take to manage any assessed risks on a day-to-day basis. (‘Guide to the Children’s Homes Regulations, including quality standards’, page 42, paragraph 9.5)  The registered person should ensure that they notify Ofsted and other relevant persons if one of the situations specified in regulation 40(4)(a)–(d) occurs, or if there

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Recommendations

is an incident relating to the protection, safeguarding or welfare of a child living in the home which the registered person considers to be serious (40(4)(e)). (‘Guide to the Children’s Homes Regulations, including quality standards’, page 63, paragraph 14.10)  The registered person should ensure staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. Staff should record information on individual children in a non-stigmatising way that distinguishes between fact, opinion and third-party information. Information about the child must always be recorded in a way that will be helpful to the child. (‘Guide to the Children’s Homes Regulations, including quality standards’, page 62, paragraph 14.4)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2794774 7

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Children’s home details

Registered provider: Resi-Action Staffordshire Ltd

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Children’s home details

Registered provider address: Barn 7, Dunston Business Village, Stafford Road, Penkridge ST18 9AB

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Children’s home details

Registered manager: Yasser Madugu Kpabia

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Inspector

Chanel Bryant, Social Care Inspector Inspection report for children’s home: 2794774 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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