Children's home run by HATCH Group Limited

Inspection report for children’s home: 2717339 1 Registered provider: HATCH Group Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned home. It provides care for up to one child with social and emotional difficulties.

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Information about this children’s home

At the time of the inspection, one child was living in the home and was spoken to.

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Information about this children’s home

The manager registered with Ofsted in October 2024.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2717339 2

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Inspection date Inspection type Inspection judgement

16/07/2024 Full Good 27/06/2023 Full Good Inspection report for children’s home: 2717339 3

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Overall experiences and progress of children and young people: good

The child is cared for by staff who are attuned to their needs. The child has developed some strong relationships with staff and the manager in the home.

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Overall experiences and progress of children and young people: good

The home is well presented inside and outside and has a warm and homely feel. The home reflects the child’s likes and preferences. There are photographs on the walls throughout the home of the child enjoying activities and the child and staff together.

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Overall experiences and progress of children and young people: good

Staff understand the importance of building strong and trusting relationships with the children. Staff and children enjoy spending time together. Staff are aspirational for the child and are proud of the progress and achievements the child has made.

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Overall experiences and progress of children and young people: good

The child is supported to spend time with people who are important to them. Staff support the child to spend time with their family and friends. Family and friends are welcomed to spend time in the home.

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Overall experiences and progress of children and young people: good

Staff support the child with their education and aspirations for a future career. The child has been supported through the application process for a full-time college place at their preferred choice of college and course. The child has secured a place on this course, and all are rightly proud of this achievement.

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Overall experiences and progress of children and young people: good

Staff and managers spend time planning when a child is moving into the home. This includes getting to know the child’s likes and dislikes and sharing information about the home and the staff with the child to help alleviate any anxieties.

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How well children and young people are helped and protected: good

Staff and managers identify and understand the child’s risks and needs. There are robust risk assessments in place that are regularly reviewed, including after any incidents. Staff understand what actions to take.

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How well children and young people are helped and protected: good

Staff understand the importance of building strong relationships to help keep the child safer. These relationships help staff to recognise if the child needs additional support earlier. There are focused key-work sessions to support the child to develop their understanding of their risks and vulnerabilities and work towards goals. The child is supported to develop their independence skills and is now able to enjoy time outside of the home without staff. This is significant progress.

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How well children and young people are helped and protected: good

Managers and staff work closely with the child’s family, the placing authority and other key safeguarding agencies to keep the child safe. There is effective partnership work with key safeguarding agencies. Specialist support is sought when it is identified to be needed. Inspection report for children’s home: 2717339 4 A review of incidents identified that staff could be more proactive during night times in response to when the child is missing overnight. This is a missed opportunity to establish a child’s whereabouts and safety.

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How well children and young people are helped and protected: good

Managers and staff have a high level of commitment to the care and safety of the child. Feedback received from professionals is that managers and staff at the home have supported the child to make progress. One external professional said that they can see from the child’s time at the home, month on month, that risks are reducing and their progress is improving.

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The effectiveness of leaders and managers: good

Staff speak highly of the manager, responsible individual and senior leaders. Staff are positive about the support they receive, and the morale of the team is positive. Staff have aspirations for the children to do well and enjoy working in the home.

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The effectiveness of leaders and managers: good

The manager has developed effective relationships and communication with key agencies to ensure that the child receives additional support to reduce risks.

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The effectiveness of leaders and managers: good

The manager has high expectations of the staff and ensures that there is a range of support for them, which offers guidance and reflection. This includes regular and effective one-to-one supervision, team meetings and group and one-to-one clinical supervision. The manager is eager to upskill and develop the staff’s skills, with the aim to provide staff with career opportunities.

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The effectiveness of leaders and managers: good

The manager understands and follows safer recruitment practices. Any allegations or complaints are addressed and the correct processes followed. Managers and leaders have worked to build positive relationships with neighbours.

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The effectiveness of leaders and managers: good

The manager said that they receive regular and effective support and supervision from senior managers. The manager and the team reflect on any incidents to consider future learning. Staff report that any shortfalls in practice are addressed by the manager sensitively and in a supportive and professional manner. Inspection report for children’s home: 2717339 5

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Recommendations

 The registered person should ensure there are specific procedures to prevent children going missing and take action if they do. All policies should be reviewed regularly and revised where appropriate. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 44, paragraph 9.19)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2717339 6

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Children’s home details

Registered provider: HATCH Group Limited

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Children’s home details

Registered provider address: Suite A, Best House, Grange Business Park, Leicester, Leicestershire LE8 6EP

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Children’s home details

Registered manager: Leigha-Alice Waddington

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Inspector

Caroline Hose, Social Care Inspector Inspection report for children’s home: 2717339 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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