Children's Home run by Mayden Support Ltd in Staffordshire

Inspection report for children's home: 2832292 1 Registered provider: Mayden Support Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home registered with Ofsted in April 2025 and is owned by a private provider. It offers care for one child who may have complex social and emotional needs.

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Information about this children’s home

The manager registered with Ofsted in April 2025.

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Information about this children’s home

At the time of the inspection, one child was living in the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children's home: 2832292 2

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Overall experiences and progress of children and young people: good

The child moved in before the home registered with Ofsted. That period has not been included as part of this inspection. The child was present during the inspection and spoke with the inspector.

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Overall experiences and progress of children and young people: good

The child benefits from individualised care that is nurturing and supportive. Staff know the child well and provide consistent, emotionally attuned care. Interactions are underpinned by warmth and mutual respect. The child was observed to be settled and said they have people they can speak with in the home.

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Overall experiences and progress of children and young people: good

Staff promote independence through age-appropriate routines and experiences. The child manages a personal food budget and independently prepares meals. Staff offer guidance when needed, reinforcing life skills and confidence in preparation for adulthood.

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Overall experiences and progress of children and young people: good

The child is making measurable progress from their starting point, described by one external professional as ‘significant’ since moving into the home. The professional praised the clear boundaries set for the child and highlighted the good communication between the manager and staff.

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Overall experiences and progress of children and young people: good

Education provision is bespoke to the child’s needs. Staff and the manager advocate strongly to ensure that appropriate educational resources and support are in place. A clear, forward-looking plan is in place to build on current educational progress.

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Overall experiences and progress of children and young people: good

The home environment is welcoming and personalised. Staff display canvases and pictures reflecting the child’s interests, and the manager ensured that the child had input into the decoration of their bedroom and bathroom. Staff responded to the child’s request for a larger bed and mattress, demonstrating responsiveness to individual preferences.

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Overall experiences and progress of children and young people: good

Staff actively promote cultural awareness. The child enjoys learning about other cultures and has taken part in cooking activities linked to cultural exploration, expressing enjoyment of meals prepared by staff.

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Overall experiences and progress of children and young people: good

Family relationships are nurtured. Staff recognise the significance of maintaining meaningful connections and prioritise the child’s relationship with their parent. The child’s parent is supported to visit regularly, and staff maintain consistent communication through weekly reports and emails. This ensures that the parent remains well informed of the child’s development and daily experiences.

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Overall experiences and progress of children and young people: good

Staff seek the child’s views through regular meetings, which provide a forum for raising concerns, planning activities and setting menus. Staff act on the child’s wishes, for example purchasing ball games including a badminton set, a paddling Inspection report for children's home: 2832292 3 pool and arranging trips to a seaside resort and go-karting. The child attends Cadets, supporting their social development with their peers.

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Overall experiences and progress of children and young people: good

Health needs are well understood and documented. Clear plans provide staff with guidance to support the child effectively.

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Overall experiences and progress of children and young people: good

At times, roles and responsibilities regarding specific areas of the child’s care have been unclear. However, the manager has acted promptly to resolve this. A clear plan is in place to agree responsibilities between all involved parties, including the child, ensuring transparency and continuity. Importantly, this issue has not had a negative impact on the child’s experience or progress.

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How well children and young people are helped and protected: good

The child is safeguarded by staff who demonstrate a strong understanding of individual risk and vulnerability. Risk assessments and safety plans are well developed, consistently reviewed and tailored to the child’s specific needs. These documents provide clear, practical guidance to staff and contribute to a proactive approach to safety and well-being.

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How well children and young people are helped and protected: good

Staff maintain high levels of vigilance and demonstrate professional curiosity. They are attuned to the child’s presentation and behaviour and respond with appropriate care and intervention when needed. As a result, there have been no incidents involving the child going missing, physical intervention or other serious concerns.

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How well children and young people are helped and protected: good

Staff help the child to build a good understanding of risk through thoughtful, personalised discussions. These conversations are adapted to the child’s age, needs and interests. For example, staff have supported the child to explore the safe use of diet supplements and arranged a doctor’s appointment so the child could receive accurate medical advice. This approach helps the child make informed choices, feel empowered and develop increased confidence in managing potential risks.

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How well children and young people are helped and protected: good

Medication is handled safely and effectively. Staff undergo competency assessments to ensure they administer and record medication correctly. No errors have been reported, and oversight systems are thorough, providing further assurance of safe practice.

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How well children and young people are helped and protected: good

The child’s emotional well-being is supported by access to psychological input. Although therapeutic work with the psychologist is not yet fully developed, efforts are underway to build a trusting relationship. Staff benefit from training provided by the psychologist, tailored to the child’s needs, which strengthens their understanding and ability to respond effectively.

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How well children and young people are helped and protected: good

Health and safety practices within the home are robust. Routine checks are carried out by staff and managers, and external professionals verify the safety of the physical environment. Maintenance issues are addressed swiftly by the dedicated Inspection report for children's home: 2832292 4 team. The home is clean, well maintained and provides a safe and secure space for the child.

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The effectiveness of leaders and managers: good

Leadership and management within the home are strong and effective. The registered manager demonstrates an in-depth understanding of the child’s individual needs and actively advocates for the child within multi-agency settings. Her proactive approach ensures that the child’s voice is consistently heard and that plans are progressed to meet their evolving needs.

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The effectiveness of leaders and managers: good

Staff benefit from regular supervision meetings and say they feel well supported by the management team. Team meetings take place frequently and are used constructively to review practice and explore ways to improve the home. Staff describe a strong sense of unity and shared purpose. Their interactions show mutual respect and effective collaboration. This supportive environment helps staff stay motivated and maintain high standards in their work.

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The effectiveness of leaders and managers: good

Staff receive a comprehensive range of training that equips them with the knowledge and skills to meet the child’s specific needs. Training is regularly refreshed and includes specialist input from external professionals, such as the home’s psychologist. This ensures that care is informed by evidence-based practice.

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The effectiveness of leaders and managers: good

Monitoring and quality assurance systems are robust. The manager conducts regular audits and reviews of practice, which help to identify and promptly address any areas of concern. This helps to ensure that the home is continually developing.

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The effectiveness of leaders and managers: good

The senior leadership team is extensive and visible, providing an additional layer of oversight and strategic guidance. Staff and managers benefit from their support, particularly when navigating complex care planning or operational issues. Leadership presence contributes to the stability and resilience of the staff team.

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The effectiveness of leaders and managers: good

A complaint was received during the inspection and was responded to appropriately. The registered manager has a clear plan to address the concerns, which includes acknowledging the complaint and engaging directly with the person who raised it. This demonstrates a transparent and thoughtful approach to resolving issues. While action is pending, the existence of a clear response plan reflects the manager’s commitment to good practice and maintaining positive relationships. When concerns are raised, staff and managers act promptly to resolve them, helping maintain confidence in the home’s care and communication. Inspection report for children's home: 2832292 5

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Recommendation

 The registered person should ensure effective working relationships with each child’s placing authority and with other relevant persons, which may include services, individuals (including parents), agencies, organisations and establishments that work with children in the local community, such as police, schools, health and youth offending teams. These working relationships will also be key to success in delivering the care planning standard. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 52, paragraph 10.3)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2832292 6

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Children’s home details

Registered provider address: Brulimar House, Jubilee Road, Middleton, Manchester M24 2LX

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Inspector

Laura Norcop, Social Care Inspector Inspection report for children's home: 2832292 7 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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