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Early years · Early years complaint outcome

Hardmoor Early Years Centre (Daycare)

Inspected 23 Jul 2025 · published 24 Jul 2025 · URN EY319331

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Summary

No overall grade in this framework

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  • Inspection datesingle source

    23 Jul 2025

  • URN verified

    EY319331

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Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

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−48Criticalmore positive than 52% of reports of this type

In line with other reports of this type.

Praiseimprovedimproving
Criticismconcernsserious

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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Next steps

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Full report text

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 17 June 2025 and 30 June 2025, we received concerns that the provider was not meeting requirements relating to concerns about children's safety and welfare, staff:child ratios, health, safety and suitability of premises, environment and equipment.

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Summary of outcome

On 18 July 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We found they had taken some action to put this right by improving risk assessments for the outdoor area and providing staff with additional training regarding food handling. We have issued actions for the provider to take. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure the correct local safeguarding partnership procedures are followed and Ofsted are notified, regarding allegations about staff

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Summary of outcome

n improve knowledge and understanding of notifications to Ofsted and child protection agencies of serious accidents or injuries, to ensure they are notified of any serious accident or injury to any child while in your care.

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Summary of outcome

On 24 July 2025, the provider responded to the actions set. We found that the provider has revised their safeguarding policies and improved their knowledge and understanding of child protection procedures. In addition, they have improved accident and injury recording procedures, inline with their safeguarding procedures. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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