Children's Home run by Resicare Alliance Limited in Wolverhampton

Inspection report for children’s home: 2743853 1 Registered provider: Resicare Alliance Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

A private organisation operates this home. It provides care for up to three children who experience social and emotional difficulties. There is a permanent registered manager who is suitably experienced, they are due to complete their qualification imminently.

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Information about this children’s home

At the time of the inspection, three children were living at the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 10 September 2024

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2743853 2

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Inspection date Inspection type Inspection judgement

10/09/2024 Full Requires improvement to be good 06/03/2024 Full Good Inspection report for children’s home: 2743853 3

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Overall experiences and progress of children and young people: good

Two children were present during the inspection and spent some time with the inspector. One child was away from the home on holiday; they spoke to the inspector by telephone.

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Overall experiences and progress of children and young people: good

Children living at this home are having a good experience. One child has recently moved to the home, this move was planned, and they have settled well. Managers gathered relevant information and documents and have used these effectively in planning the child’s care.

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Overall experiences and progress of children and young people: good

Another child who moved to the home did not settle. The time they spent living at the home was disruptive to other children. Managers worked in partnership with other agencies to strive to reduce the child’s risks and to help them settle. Despite multi agency planning, due to external influences, the local authority decided for the child to move on.

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Overall experiences and progress of children and young people: good

Education is well promoted at the home. Staff have helped one child integrate back into school. They have recently sat their exams and have a place at college and enjoyed the celebration of attending prom. Another child has been without education for a period; the manager has been proactive in escalating concerns about this. As a result, a suitable school placement has now been secured, and interim tuition arrangements are in place.

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Overall experiences and progress of children and young people: good

Staff and managers place a high emphasis on listening to children. Staff actively seek out children’s wishes and feelings giving them opportunity to make choices. The manager makes a written response to children, to tell them what actions are being taken in response to their views and choices.

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Overall experiences and progress of children and young people: good

Managers encourage children to read their records and contribute to their care planning. For example, a child who is new to the home, has been asked to choose a keyworker. Another child spent time reading their previous records. As a result, they were able to reflect with delight on their own progress.

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Overall experiences and progress of children and young people: good

The children are supported by the organisation’s therapy team with weekly visits. The therapist has built good and trusted relationships with children and is helping them with their emotional wellbeing. Staff are helping one child to prepare for adulthood and the next step of semi-independent living. Strides of progress have been made with their independence skills, including safely enjoying unsupervised time in the community with peers and managing their own money.

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Overall experiences and progress of children and young people: good

Staff promote a culture of inclusivity and acceptance of diversity. Children’s cultural needs are supported by staff; one child has received gifts for Eid, attended a community Eid celebration and attends Sunday school. Inspection report for children’s home: 2743853 4 The home reflects children’s interests and spaces are well organised. The garden shows how one child is supported with their interest in growing vegetables and is achieving great success in this. All children’s interests and hobbies are supported, and they attend a local youth centre for leisure activities.

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How well children and young people are helped and protected: good

Peer relationships are closely monitored by staff. When concerns arise, staff intervene and help children to manage group living dynamics and restore harmony.

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How well children and young people are helped and protected: good

Managers are diligent and systematic in managing allegations. Concerns are clearly communicated with the relevant external professionals. Managers and staff follow up with direct work to support children, and children are a key part of the resolution planning. For example, staff support children to rebuild their relationships with adults in a way that feels safe and comfortable for them. Children receive a formal written response from the manager.

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How well children and young people are helped and protected: good

However, there have been occasions when staff have delayed reporting allegations. Managers have taken these occasions very seriously and taken action to address staff performance and provided further training.

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How well children and young people are helped and protected: good

One child experienced a pattern of going missing from the home. Staff responded proactively, following the child’s individual plan and working hard to reduce the frequency of these incidents. Effective multi-agency planning took place to manage and reduce this risk. The risk of going missing is clearly identified and considered in all children’s plans.

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How well children and young people are helped and protected: good

Overall, there has been a moderate number of behavioural incidents for the children at the home and use of physical intervention is rare. The use of physical intervention is appropriate, and staff are suitably trained for this. Managers have a comprehensive overview of all incidents, and any learning is shared through updates to children’s plans.

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The effectiveness of leaders and managers: good

The home has an experienced and competent manager. Leadership and management is enhanced by a deputy manager and new team leaders are now in place. The manager sets high expectations for the quality of care for children and shows determination in continually raising standards of care.

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The effectiveness of leaders and managers: good

There is a permanent staff team, which provides consistency of care for children. The home has not needed to use any external staffing and staff are safely recruited. Staff support at the organisation’s other homes at times; this does not reduce the number of staff available at the home.

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The effectiveness of leaders and managers: good

The staff team spend time together to reflect about children and their roles. Managers plan team meetings with purposeful agendas that supports staff development. The manager uses a variety of learning resources to achieve this, for example, they talk about roles and responsibilities and caring language. Inspection report for children’s home: 2743853 5 The organisation provides a training offer that covers a breadth of topics that equips staff for their roles. Management oversight of training is hampered by the organisation’s system for training records. This could lead to gaps in staff training not being fully understood and acted upon.

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The effectiveness of leaders and managers: good

The manager has a structured approach to tracking the progress of staff qualifications and this has led to staff increasing their progress towards completion. Staff supervision is of a good quality; however, the frequency of supervision for staff and managers is inconsistent. This reduces the effectiveness in supporting staff wellbeing and development.

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The effectiveness of leaders and managers: good

The manager has diligent oversight at the home. Monitoring systems, such as the ‘manager’s dashboard,’ are now fully embedded and are effective. This resource also enables senior leaders’ oversight of the home. Inspection report for children’s home: 2743853 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

undertake appropriate continuing professional development;

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (4)(a)(b))

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Requirement Due date

This specifically relates to managers ensuring that all staff receive effective supervision at regular intervals. This includes the registered manager. 10 October 2025

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Recommendations

 The registered person should ensure that children are listened to and enabled to report any allegations at the earliest opportunity. Staff should report any allegation of abuse immediately to a senior manager within the home. Any allegation of harm or abuse must be addressed in line with the home’s child protection policy. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 44, paragraph 9.17)  The registered person should ensure that staff can access appropriate facilities and resources to support their training needs, and should understand the key role they play in the training and development of staff in the home. This includes having effective oversight of staff training records to be able to identify gaps. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 53, paragraph 10.11)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2743853 7

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Children’s home details

Registered provider: Resicare Alliance Limited

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Children’s home details

Registered provider address: 147 Stamford Hill, London N16 5LG

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Inspector

Alison Snell, Social Care Inspector Inspection report for children’s home: 2743853 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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