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Early years · Early years complaint outcome

Smith, Helen Jayne

Inspected 31 Jul 2025 · published 1 Aug 2025 · URN 2758054

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    31 Jul 2025

  • URN verified

    2758054

Page 1 of 2
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

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−24Mixedmore positive than 77% of reports of this type

In line with other reports of this type.

Praisesuccessfullyimprovedaccuratesafe
Criticismconcernsbelow

How the report reads, start to finish

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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Next steps

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Anatomy of the report

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Pages
2
Words of findings
367
longer than usual (typical 281)
Reading level
Hard
Flesch 46, typical 42
Average sentence
17 words
Next steps
1
typical 1
Hedged sentences
9%
“some”, “not always”, “most”…

Where the words go

Findings 100%

Full report text

Summary of outcome

All early years providers must meet the legal requirements in the¿Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2 . If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 14 July 2025, we received concerns that the provider was not meeting some of these requirements relating to concerns about children's safety and welfare; staff:child ratios; safety and suitability of premises, environment and equipment.

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Summary of outcome

On 30 July 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out.

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Summary of outcome

The provider will be able to give parents further information about this. The provider is still registered with Ofsted. Actions needed by 4 August 2025:

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Summary of outcome

n ensure the premises, including overall floor space and outdoor spaces, are fit for purpose and suitable, and comply with the requirements of health and safety legislation

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Summary of outcome

n take all reasonable steps to ensure children in your care are not exposed to risks and demonstrate how you are managing risks in relation to your premises and family pets

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Summary of outcome

n maintain an accurate daily record of the children being cared for and their hours of attendance. We will monitor the provider's response to ensure the actions are successfully completed.

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Summary of outcome

On 05 August, the provider responded to the actions set. We found that the provider had improved the registers of attendance and has ensured the areas used by children are safe and suitable. The provider demonstrated how she manages risk, in relation to the premises and family pets. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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