Children's Home run by Hazelmont Social Care LTD in Walsall

Inspection report for children’s home: 2654423 1 Registered provider: Hazelmont Social Care Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a private company and provides care for up to three children who may experience social and emotional difficulties.

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Information about this children’s home

At the time of the inspection, two children were living at the home.

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Information about this children’s home

The manager is suitably qualified and experienced.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 14 January 2025

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good

Overall judgement at last inspection: inadequate

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2654423 2

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Inspection date Inspection type Inspection judgement

14/01/2025 Full Inadequate 07/11/2023 Full Good 14/12/2022 Full Good 16/03/2022 Full Good Inspection report for children’s home: 2654423 3

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Overall experiences and progress of children and young people: good

Both children living at the home spoke to the inspector about their experiences.

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Overall experiences and progress of children and young people: good

Both children have lived at the home since before the last full inspection. They enjoy positive relationships with staff. These positive relationships support children’s progress. One professional said, ‘[Name of child] has good relationships with staff. They advocate for him really well. They have thought about him, his needs and his next steps. They’ve listened to him and want the progression for him.’

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Overall experiences and progress of children and young people: good

Children receive individualised care. The manager ensures that staff have clear guidance on how to best support children. This is informed by the home’s therapeutic service and results in children receiving care from adults who understand them.

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Overall experiences and progress of children and young people: good

Children are making progress. One child said, ‘I am better able to look at myself and improve myself, not worry about other people so much.’ Staff frequently have conversations with children about important topics. These include relationships, health, hobbies, education and safety. As a result, children are becoming healthier and safer.

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Overall experiences and progress of children and young people: good

Children’s education is treated as a priority. Staff work in close partnership with education professionals to promote children’s learning. As a result, both children have made good progress in their education. One child has successfully transitioned back into mainstream education, and another has sat their GCSEs and is preparing for college.

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Overall experiences and progress of children and young people: good

Children are helped to develop the skills they will require for adulthood. Staff help them learn to budget, cook, use public transport, and do their laundry and cleaning. As a result, children are increasingly prepared for adult life.

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Overall experiences and progress of children and young people: good

Overall, the home is spacious, well decorated and furnished. However, at the time of the inspection, one child’s bedroom was unclean, and their bedding was dirty. The manager addressed these issues during the inspection.

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How well children and young people are helped and protected: good

Staff have a good understanding of the risks to children and how to keep them safe. As a result, safeguarding incidents at the home are rare. Since the last inspection, no children have gone missing or needed to be held to keep them or others safe.

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How well children and young people are helped and protected: good

Children understand how to raise complaints. However, due to the many ways they can influence the care they receive, they have not felt the need to do so. There have not been any complaints since the last inspection.

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How well children and young people are helped and protected: good

Staff carefully monitor risks to children. They use their professional curiosity to understand children’s experiences and talk to them about how to stay safe. Staff and the Inspection report for children’s home: 2654423 4 manager have worked hard to help both children improve their relationship with one another. As a result, incidents of children hurting or upsetting one another have reduced.

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The effectiveness of leaders and managers: good

The registered manager strives to achieve good outcomes for children. She advocates for children to receive the support they need and uses a range of tools to ensure good oversight of all aspects of their care. This supports both children in making progress.

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The effectiveness of leaders and managers: good

The manager takes the welfare of her staff seriously. She ensures that regular team meetings take place that focus on improving care and outcomes for children. Leaders and managers provide staff with training relevant to children’s needs. As a result, children are cared for by staff who are skilled and knowledgeable.

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The effectiveness of leaders and managers: good

Staff feel supported by the manager. They feel comfortable approaching her with questions and for advice. Despite staffing changes, the manager has included the children in the process and, when appropriate, has celebrated the endings. In doing so, the manager reduced any upset or worry children may have felt.

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The effectiveness of leaders and managers: good

Supervision of staff, when it occurs, is of good quality. It provides space to reflect and focuses on improving the care of children. However, it has not occurred regularly, which limits the manager’s ability to monitor the care children receive and promote a consistent approach.

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The effectiveness of leaders and managers: good

The manager works effectively in partnership with professionals and family members. Feedback from professionals and family members is positive. One professional said, ‘I’ve thanked [name of manager] by email at various points. She is always calm, collected, focused on the child, and is good at communicating.’ One child’s parent said, ‘She communicates; she adds me to all the emails. She seems lovely.’ Inspection report for children’s home: 2654423 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

are provided with supervision and support to enable them to understand and manage their own feelings and responses to the behaviour and emotions of children, and to help children to do the same. (Regulation 11 (1)(a)(b)(c) (2)(a)(x)) 30 September 2025

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Recommendation

 The registered person should ensure that children have access to clean bedding and are supported in keeping their bedrooms clean and tidy. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.7)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2654423 6

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Children’s home details

Registered provider: Hazelmont Social Care Ltd

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Children’s home details

Registered provider address: West Midlands House, Gipsy Lane, Willenhall, West Midlands WV13 2HA

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Inspector

John Tomlinson, Social Care Inspector Inspection report for children’s home: 2654423 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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