Children's Home run by Sunrise Hill Care North Ltd in Enfield

Assurance inspection report for children’s home: 2718094 1 Registered provider: Sunrise Hill Care North Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately run and provides care for up to six children who experience social and emotional difficulties. At the time of this inspection, four children were living at the home.

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Information about this children’s home

The manager was registered with Ofsted in September 2024.

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Information about this children’s home

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspectors evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: 2718094 2

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Findings from the inspection

This assurance inspection was carried out following concerns being raised to Ofsted regarding the care of children. We identified the following serious and widespread concerns in relation to the care or protection of children at this assurance inspection:

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Findings from the inspection

 Staff are not able to consistently and effectively manage children’s behaviour so that children are safe and socially able.  Leaders and managers do not consistently gain or analyse all needed information to consider children moving into the home.  Children lack routines which impacts on their education and wellbeing.  Leaders and managers have failed to maintain sufficient oversight of children’s bedrooms leading children to have unsafe and unsanitary rooms.  Leaders and managers have not ensured that care is provided in accordance with the home statement of purpose or that they have the skills to lead effectively.

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Findings from the inspection

Leaders and managers have failed to ensure that there is a consistent approach to managing children’s behaviours. There have been several incidents where staff have called the police to support them in managing children’s behaviour. Staff do attend a range of training, but this is not incorporated into their practice effectively. In addition, leaders have not reflected on this shortfall in practice or taken responsibility for staff’s inability to safely care for children.

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Findings from the inspection

Leaders and managers have failed to ensure that children have effective daily routines that support stability and engagement in education. Children regularly remain in bed during the daytime, and staff do not show an ability to engage children to effect a positive change in their view of education and learning.

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Findings from the inspection

Leaders, managers and staff have failed to ensure that children have safe boundaries. They do not ensure that children are supported to understand their behaviours and help them to become socially aware of their environment and the community in which they live.

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Findings from the inspection

Leaders, managers and staff have failed to ensure that children have a safe and suitable environment to sleep in. Children’s bedrooms were in extreme states of disarray and disrepair, with clothes all over the floor, holes in walls, mattresses on the floor as beds were broken and toilets in ensuite bedrooms that did not flush but were in frequent use. Despite these unsafe conditions, records show that regular room checks are being completed and no concerns are noted. During the inspection, leaders and managers did not take accountability for the conditions of the bedrooms and placed responsibility for this with the children. This indicates an abdication of responsibility by the adults who are responsible for children’s safe care and their living environment. Assurance inspection report for children’s home: 2718094 3 Leaders and managers have failed to create a stable home for children. The manager receives considerable amounts of information about children before they

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Findings from the inspection

move into the home so they can complete an assessment as to whether children’s needs can be safely met. These assessments are of poor quality. They do not sufficiently consider children’s individual needs and their previous experiences. This means that children do not receive the most appropriate support to meet their needs. The manager is also unrealistic about the staff’s ability to provide good care. Children have frequently been moved from the home after placement breakdowns. This has created further instability for children that have remained at the home, and the children who leave experience unplanned endings to their time in the home.

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Findings from the inspection

Leaders and managers have failed to ensure that all areas of the home are accessible to children. Doors to the rear of the property are unnecessarily locked. Staff have become complicit in this practice, and this has been inappropriately integrated into the day-to-day behaviour management practice in the home.

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Findings from the inspection

As a result of this assurance inspection, Ofsted issued a compliance notice in respect of regulation 13, the leadership and management standard. Ofsted will monitor the provider’s compliance with the notice to determine if any further action is required. Assurance inspection report for children’s home: 2718094 4

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Inspection date Inspection type Inspection judgement

08/04/2025 Full Good 12/08/2024 Full Good 18/10/2023 Full Good Assurance inspection report for children’s home: 2718094 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(h)) 3 August 2025

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children's home's overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children's needs and supports them to fulfil their potential.

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Requirement Due date

that the care is delivered by a person who—

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Requirement Due date

has the experience, knowledge and skills to deliver that care; and

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Requirement Due date

is under the supervision of a person who is appropriately skilled and qualified to supervise that care. (Regulation 6 (1)(a)(b) (3)(b)(c)(i)(ii)) 3 August 2025 Assurance inspection report for children’s home: 2718094 6 In particular, the registered manager should ensure that staff use a consistent approach to support and manage children’s behaviour.

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans;

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Requirement Due date

support each child’s learning and development, including helping the child to develop independent study skills and, where appropriate, helping the child to complete independent study;

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Requirement Due date

help each child to understand the importance and value of education, learning, training and employment;

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Requirement Due date

help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non-attendance and to return to school as soon as possible. (Regulation 8 (1) (2)(a)(i)(ii)(iv)(viii))

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Requirement Due date

In particular, staff must ensure that children have a routine that supports them to engage in education and be supported to understand the value of learning and education. Children should also be supported to undertake educational activities while not in school or education placements. 3 August 2025

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— 3 August 2025 Assurance inspection report for children’s home: 2718094 7 that staff—

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Requirement Due date

help each child to develop socially aware behaviour;

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Requirement Due date

encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding;

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Requirement Due date

help each child to develop and practise skills to resolve conflicts positively and without harm to anyone;

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Requirement Due date

communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding. (Regulation 11 (1)(a)(b)(c) (2)(a)(ii)(iii)(iv)(v))

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Requirement Due date

In particular, the registered manager must ensure that staff support children to help them to have socially aware behaviour, and create safe boundaries to help children to make progress and better understand how to live in the local community.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health. (Regulation 12 (1) (2)(d))

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Requirement Due date

In particular, the registered manager must ensure that children’s bedrooms are maintained to an acceptable standard. 3 August 2025

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home. (Regulation 14 (1)(a))

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Requirement Due date

In particular, the registered manager must create an environment of stability and ensure that children are suitably placed at the home by analysing all known information about 3 August 2025 Assurance inspection report for children’s home: 2718094 8 any child who is proposed to move in, the children who already live in the home and staff’s skills, before children move into the home.

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Requirement Due date

children can access all appropriate areas of the children’s home’s premises. (Regulation 21(b))

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Requirement Due date

In particular, the registered manager must ensure that there are no unnecessary physical restrictions in the home. This includes ensuring that doors are not locked as standard practice to manage children’s behaviour. 3 August 2025

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Requirement Due date

*These requirements are subject to a compliance notice. Assurance inspection report for children’s home: 2718094 9

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Children’s home details

Registered provider: Sunrise Hill Care North Ltd

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Children’s home details

Registered provider address: 180 Muswell Hill Road, London N10 3NG

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Children’s home details

Responsible individual: Stellakis Miltiadous

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Inspectors

Helen Daniel, Social Care Inspector Jo Mitchell, social care inspector Assurance inspection report for children’s home: 2718094 10 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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