Children's Home run by TS Children Services Ltd in Staffordshire

Assurance inspection report for children’s home: 2729820 1 Registered provider: TS Children Services Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

This home was registered with Ofsted in January 2024 and is operated by a private company. It provides care for up to three children who may experience social and emotional difficulties.

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Information about this children’s home

There is no registered manager in post. The previous registered manager left the role on 18 March 2025. The organisation has recruited a new manager. They commenced in role on the 1 July 2025 and have not yet registered with Ofsted.

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Inspection date: 2 July 2025

Judgement at last inspection: requires improvement to be good

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Inspection date: 2 July 2025

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspector evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. The inspector has looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: 2729820 2

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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Findings from the inspection

At the time of the inspection, one child was living at the home. They have been living in the home for four weeks. The child was spoken to during the visit. They said that they like the home and the staff team and feel safe. They would rate the home ‘nine out of 10.’

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Findings from the inspection

Since the last inspection, leaders and managers have taken effective action to improve the quality of care provided to the child. A new manager and staff team are now in place. All staff have completed a thorough induction and have undertaken additional training in important areas such as therapeutic parenting. Staff build warm, trusting relationships with the child and have high aspirations for their progress. These improvements contribute to the child having more positive day-to- day experiences and feeling more settled in the home.

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Findings from the inspection

Since moving into the home, the child has made good initial progress. They are now engaging with education, developing positive relationships with staff and beginning to rebuild family relationships. As a result of the consistent care and support provided by staff, the child is becoming increasingly safe. Staff are working closely with the child and external professionals to support a planned return to the family home in line with the child’s care plan. Feedback from parents and external professionals is positive. They say that communication is good, and staff keep the child safe.

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Findings from the inspection

Staff support the child to live a healthy lifestyle. They have ensured that the child is registered with local health services and attends routine appointments, and they seek guidance from health professionals when required. Staff support and encourage the child to eat a healthy, balanced diet and participate in regular physical activity. These approaches help the child to maintain good physical and emotional health and well-being.

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Findings from the inspection

Staff ensure that the child has opportunities to have fun and make memories. The child has been on activities in the community. For example, they have enjoyed outings to the cinema, ice skating and go-carting, and staff regularly play basketball with the child. This has enabled the child to build relationships with staff and supports them to build their confidence and self-esteem.

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Findings from the inspection

There have been improvements made to the home environment, with redecoration and new wallpaper in the hall and lounges. However, there are areas that still require attention. For example, the shower cubicles are discoloured and in need of a clean, and there are broken slabs in the garden. While there is a plan in place to replace these, they do detract from the homely and welcoming environment. Assurance inspection report for children’s home: 2729820 3 The approach by managers and staff to safeguarding has improved. Staff know the child well and know their needs and risks and the actions they need to take to mitigate risk. Staff have sensitive discussions with the child about their risks and how to keep themselves safe. They have collaborated with local police to support the child to gain a good understanding of online safety. Effective partnership working contributes to the child’s safety.

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Findings from the inspection

Managers have reviewed admission processes and the child’s written plans. As a result, when considering new children, managers and staff fully understand the child’s risks, which ensures that they can meet the child’s needs. This promotes stability for the child. In addition, there are now comprehensive, therapeutically informed written plans in place, which provide staff with clear guidance on how to meet the child’s needs, reduce risk and keep them safe.

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Findings from the inspection

Changes in management have impacted positively on the staff team and the care the child receives. When the previous manager left, the quality assurance lead oversaw the management of the home while a new manager was being recruited. They have made significant changes to the home, focusing on recruitment and upskilling the staff team. This has ensured that there are sufficient suitably skilled and experienced staff to meet the child’s needs. This has provided the child with consistent, predictable care, which contributes to their feelings of stability and safety.

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Findings from the inspection

There have been improvements in leaders and managers’ oversight of the child’s care. However, monitoring systems are not always effective in identifying shortfalls. For example, although staff receive regular, practice-related supervision, new staff have not consistently received supervision in line with the home’s statement of purpose. While this shortfall has had minimal impact on the child, it may affect staff’s experience and development.

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Findings from the inspection

As a result of this inspection, two of the three requirements raised at the last inspection have been met, one requirement has been restated and one new requirement has been raised. Assurance inspection report for children’s home: 2729820 4

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Inspection date Inspection type Inspection judgement

15/04/2025 Full Requires improvement to be good 07/08/2024 Full Inadequate 08/04/2024 Full Inadequate Assurance inspection report for children’s home: 2729820 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(h))

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Requirement Due date

This specifically relates to managers ensuring monitoring systems are effective in identifying shortfalls in practice and that new staff receive supervision in accordance with the statement of purpose and action plans shared with Ofsted.

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Requirement Due date

This requirement was raised at the last inspection and has been restated. 6 August 2025

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children; and

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential. 6 August 2025 Assurance inspection report for children’s home: 2729820 6 In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

provide to children living in the home the physical necessities they need in order to live there comfortably. (Regulation 6 (1)(a)(b) (2)(b)(vii))

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Requirement Due date

In particular, leaders should ensure that all areas of the home are clean and are maintained to a good standard. Assurance inspection report for children’s home: 2729820 7

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Children’s home details

Registered provider: TS Children Services Ltd

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Children’s home details

Registered provider address: 11 Waterloo Road, Wolverhampton, West Midlands WV1 4DJ

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Inspector

Sonia Sullivan, Social Care Inspector Assurance inspection report for children’s home: 2729820 8 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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