Caridon Young Living Ltd

Inspection report for supported accommodation provider: Caridon Young Living Ltd 1 Caridon Young Living Ltd Registered provider: Caridon Young Living Ltd

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Inspected under the social care common inspection framework

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provider

This supported accommodation service is owned and managed by a private provider. The service can accommodate up to 18 children and young people in three shared or group-living homes that are limited to accommodating looked-after children and care leavers.

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provider

At the time of this inspection, this service was providing supported accommodation for 12 children.

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provider

The service manager registered with Ofsted in April 2025.

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provider

Inspection dates: This inspection was announced on 16 June 2025 and started that day. The inspectors were on site from 18 to 19 June 2025.

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Outcome

Consistently strong service delivery leads to typically positive experiences and progress for children. Where improvements are needed, leaders and managers take timely and effective action. The next inspection will be in approximately three years.

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Summary of findings

Staff prioritise building positive relationships with children. Children can identify a trusted adult they can talk to about any worries or concerns.

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Summary of findings

Children are always consulted about the support they receive. Staff listen to the children and help them to achieve their individual goals. Children’s confidence has increased as they learn independent living skills.

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Summary of findings

Leaders and managers are strong advocates for the children. The staff safeguard children well and collaborate closely with other professionals to ensure that children can access the services and support they need. Inspection report for supported accommodation provider: Caridon Young Living Ltd 2 Ofsted is not notified of all significant events. This reduces the regulator’s overall oversight of the provider’s actions to safeguard the children.

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Summary of findings

Leaders and managers are implementing changes to their referral process to ensure that children who move into the service can benefit from the support that is provided within supported accommodation. Most children move on to independent living, but some children move to settings where they receive care. Inspection report for supported accommodation provider: Caridon Young Living Ltd 3

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Overall experiences and progress of children

Children say they feel supported and listened to by staff and managers. Children feel confident to ask for support, and most feel that staff are responsive to their needs. One child stated, ‘I feel like I’ve had more support here than seven years in foster care.’ Most children have positive, trusting relationships with staff and are happy to spend time with them. One child described the house manager as, ‘a dad but with professionalism’.

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Overall experiences and progress of children

Staff support children to develop relationships with family and people who are important to them. One child’s mother was able to visit shortly after their child moved in. Another child spoke about having friends over. When there are concerns around the safety of children’s relationships, staff support children to recognise these concerns through direct work sessions that focus on healthy relationships.

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Overall experiences and progress of children

Staff are ambitious for children, and most children are in or about to commence education, training or employment. Where individual children are not engaging, there is evidence of continued attempts to encourage them to seek employment or education. The provider has established a house representative role for each home. Children interview for this role and are paid to carry out light housekeeping tasks. Staff provide a reference for children that they can present for future employment opportunities.

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Overall experiences and progress of children

When conflicts between children in the home arise, staff provide extensive support to address the issues. Staff undertake mediation work with children to promote understanding and empathy. The children spoke positively about these sessions and how the approach helps to resolve conflict. One child said after mediation that the staff member who provided support, ‘can sort out all the problems in the world’.

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Overall experiences and progress of children

Children are supported by staff to develop independent living skills. Leaders and managers encourage children to learn food preparation, cooking and budgeting skills by providing funds for a small weekly shop for each household. Children are responsible for ordering ingredients for meals, and they then participate in meal preparation and cooking. This supports good relationships between children and develops a sense of community. Consequently, children do not feel lonely or isolated.

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Overall experiences and progress of children

Staff know the children well, and as a result, support plans reflect individual children’s aims, and most reflect changes in children’s circumstances. Children can see their progress towards their goals and know the areas where they still need to develop. Some records do not reflect the up-to-date progress of children.

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How well children are helped and protected

Children say that they feel safe. Children can identify a trusted adult they can talk to about any worries or concerns. The leaders and managers recruit employees safely. Staff retention is high. Children experience consistency in the staff who support Inspection report for supported accommodation provider: Caridon Young Living Ltd 4 them, meaning children have opportunities to build positive relationships within their homes.

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How well children are helped and protected

Staff and managers safeguard children well. Staff complete essential safeguarding training as part of their induction so that they can identify potential risks to children’s safety in their accommodation and in the community. They work closely with partner agencies to help to keep children safe and to make sure that children have access to all the services and support that they need. Many professionals provided positive feedback. One professional commented that staff are, ‘very responsive’. Another professional praised staff for always double-checking information to ensure that children are kept safe.

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How well children are helped and protected

Staff have access to a wide variety of training tailored to meet the needs of the children they support. Leaders and managers ensure that mandatory training for all staff includes topics such as child sexual exploitation, online safety, building therapeutic relationships, radicalisation and de-escalation skills. When exploitation concerns were identified for one child, all staff who support that child had a refresher training in exploitation.

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How well children are helped and protected

When a serious incident occurs, managers and staff act swiftly to ensure that children are safe. The actions they take include sharing information with other agencies, such as the police and social care professionals. Children with mental health challenges benefit from the integrated approach that staff, social services and therapists take to support their increasing mental health needs.

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How well children are helped and protected

Managers inform Ofsted of some but not all significant events. This reduces the regulator’s overall oversight of the provider’s actions to safeguard the children.

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How well children are helped and protected

Children know how to make a complaint and feel confident in doing so. Most children feel that any complaint they make will be listened to and acted on by staff. None of the children have an independent advocate to provide impartial advice and support.

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The effectiveness of leaders and managers

Since registration, there has been a change in the registered service manager. The new registered service manager brings a wealth of knowledge and experience from having worked in other regulated services for many years.

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The effectiveness of leaders and managers

The nominated individual and registered service manager work closely together on all aspects of the service. This coordinated approach means that staff feel fully supported. Feedback from staff about their leaders is overwhelmingly positive. One member of staff said, ‘Throughout my time here, I have always felt supported, listened to and valued.’ Another staff member commented that managers’ ‘encouragement motivates me to always go above and beyond in my role’. Inspection report for supported accommodation provider: Caridon Young Living Ltd 5 Leaders and managers actively encourage progression with staff’s professional development. Regular supervision is reflective and focuses on staff development. Several support workers have been promoted into team leader roles.

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The effectiveness of leaders and managers

Leaders and managers use monitoring systems to highlight strengths and identify areas for development across the service. These also help to ensure oversight of children’s progress and staff practice. A comprehensive workforce development plan helps managers to ensure that the service meets its objectives and continues to improve.

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The effectiveness of leaders and managers

The nominated individual and the registered service manager know the strengths of the service and the areas for development. They listen to children’s and staff’s views as a key part of service planning and have made effective improvements to the support they are providing to children. They have not updated the statement of purpose to reflect their current practice.

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The effectiveness of leaders and managers

The leaders and managers have previously accepted children whose needs are best met in a children’s home. The registered service manager is implementing changes to the referral process to ensure that the support needs of the children who move into the service can be met in supported accommodation. Inspection report for supported accommodation provider: Caridon Young Living Ltd 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must enable, inspire and lead a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that arrangements are in place to manage referrals of children to the supported accommodation undertaking and admissions of children to premises used as supported accommodation, including, where relevant, emergency referrals and admissions. (Regulation 4 (1) (2)(f)) 1 August 2025

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Requirement Due date

The registered person must notify the CIECSS and any relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation or child criminal exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child and the registered person considers that incident to be serious;

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Requirement Due date

there is an allegation of abuse against the supported accommodation undertaking or a person working for it;

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); 20 June 2025 Inspection report for supported accommodation provider: Caridon Young Living Ltd 7 there is an incident involving the use of a measure of restraint of a child;

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 27 (3)(a)(b)(c)(d)(i)(ii)(e)(f))

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Recommendations

 The registered person should ensure that staff regularly remind young people of their right to access an independent advocate, and support them to do so, concerning any matter relevant to the young person’s status as looked after. Independent advocates can support both the young person and the service to seek to redress issues which affect them, such as lack of contact with their social worker, contact with family and leaving care grants, in addition to issues about their support within the service. (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 42)  The registered person should keep the statement of purpose under regular review to ensure it remains young person focused and indicates how the service provides individualised support that meets the Quality Standards and improves outcomes for the young people it accommodates. Reviews should take into consideration

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Recommendations

any feedback and complaints by young people in the service so that any changes made have a positive impact on those affected by the change. Young people should be informed of and given an explanation of any changes to the statement. Providers should not admit young people to their settings if their needs are such that they could not be met within the provider’s statement of purpose. (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, pages 46-47)  The registered person should ensure that all young people’s case records are kept up to date. (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 58)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Supported Accommodation (England) Regulations 2023. Inspection report for supported accommodation provider: Caridon Young Living Ltd 8

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Supported accommodation provider details

Registered provider: Caridon Young Living LTD

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Supported accommodation provider details

Registered provider address: 1 Kings Avenue, London N21 3NA

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Supported accommodation provider details

Registered service manager: Anthony Waite

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Supported accommodation provider details

Email address: info@caridonyoungliving.co.uk

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Inspectors

Julie Cresswell, Social Care Inspector Amie Pearson, Social Care Inspector Inspection report for supported accommodation provider: Caridon Young Living Ltd 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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