Oasis Support Ltd

Inspection report for supported accommodation provider: Oasis Support Ltd 1 Oasis Support Ltd Registered provider: Oasis Support Ltd

p.1

Inspected under the social care common inspection framework

p.1

provider

This service registered with Ofsted in December 2023 and is owned and managed by a private provider.

p.1

provider

The service can accommodate up to 46 children in seven shared or group-living homes that are not limited to accommodating looked-after children and care leavers.

p.1

provider

The service can also accommodate up to five children in one shared or group-living home that is limited to accommodating looked-after children and care leavers.

p.1

provider

At the time of this inspection, the service was providing supported accommodation for 26 children aged 16 and 17.

p.1

provider

The service manager registered with Ofsted in December 2023.

p.1

provider

Inspection dates: The inspection was announced on 16 June 2025 and started that day. The inspector was on site on 18 June 2025.

p.1

Outcome

Consistently strong service delivery leads to typically positive experiences and progress for children. Where improvements are needed, leaders and managers take timely and effective action.

p.1

Summary of findings

This supported accommodation is predominantly for unaccompanied asylum-seeking children. The registered service manager consistently adheres to the provider’s ethos and delivers the objectives outlined in their statement of purpose.

p.1

Summary of findings

Staff keep children safe by providing support in line with their needs and identities. Inspection report for supported accommodation provider: Oasis Support Ltd 2 The registered service manager follows effective monitoring and recording systems and shares information with external agencies. They are aware of the one minor shortfall and areas that continue to need development. Inspection report for supported accommodation provider: Oasis Support Ltd 3

p.1

Overall experiences and progress of children

Children make steady progress in their lives, supported by dedicated and committed staff. Staff have a good understanding of children’s cultural needs and vulnerabilities. When progress has been limited, this has not been due to a lack of effort from staff. Comprehensive support plans provide staff with strategies to guide each child towards independent living.

p.3

Overall experiences and progress of children

Children who arrive with complex trauma histories and limited English are supported to make steady progress with their emotional well-being, independence skills, and engagement in education or training. Social workers report that some children are making notable academic progress from their starting points.

p.3

Overall experiences and progress of children

Professionals have provided unanimously positive feedback about children’s progress and experiences. Staff work closely with a range of agencies, particularly those that specialise in supporting unaccompanied asylum-seeking children, to ensure that the support children receive is coordinated. One social worker said, ‘Strengths of this setting include a dedicated and culturally sensitive staff team with a clear understanding of the young people’s backgrounds and needs.’

p.3

Overall experiences and progress of children

Children develop skills to support their cultural and religious needs, physical and emotional health, and legal and financial stability. Children said they are positive about their living experiences and what they have achieved.

p.3

Overall experiences and progress of children

Staff regularly consult children about their views and wishes through conversations, focused discussions, activities and planned meetings. The registered service manager and staff act on the ideas and issues that arise from the sessions. For example, group meals, football games and celebratory events are held and involve all the children.

p.3

How well children are helped and protected

One strength of the staff team is its understanding of the risks and vulnerabilities of unaccompanied asylum-seeking children. As a result, staff provide sensitive support to children who are vulnerable and at risk of marginalisation when they need it most.

p.3

How well children are helped and protected

Risk assessments are personalised and reviewed regularly, with particular attention given to concerns relating to the trauma children have experienced during their journey into the country, around exploitation, and self-harm. The physical environment itself is secure but not restrictive, and children report feeling safe inside and outside their homes. Children said they are comfortable in their home; they live in a good place and have fun.

p.3

How well children are helped and protected

Staff are not routinely challenged by any of the children’s behaviours. However, on two occasions, they have been required to physically restrain two children. Records Inspection report for supported accommodation provider: Oasis Support Ltd 4 detail the incidents, who was informed about them, and the provider’s reflection and learning.

p.3

How well children are helped and protected

There are few complaints, allegations, serious incidents, or episodes of children going missing. When these have occurred, leaders and managers have promptly reported them and provided children with support. Following incidents, leaders and managers, along with children, take time to reflect and learn. Leaders and managers understand that improvements lie in recording how they share the outcome of complaints with children.

p.4

How well children are helped and protected

Safer recruitment procedures used across the service help leaders and managers to ensure that children are supported by suitable staff.

p.4

The effectiveness of leaders and managers

In line with its business plan, the organisation has grown since it registered with Ofsted in December 2023. During this period of development, the registered manager has maintained good oversight across the organisation and worked collaboratively with all agencies and staff. They have effective monitoring and recording systems.

p.4

The effectiveness of leaders and managers

Staff receive regular supervision and training, helping them to support children effectively and safely. Staff are extremely positive about their experience working for the organisation and the support they receive from the registered service manager. They described the service as being ‘a collaborative environment to work in’ and commented on how the organisation goes ‘an extra mile’ in providing training. One member of staff said, ‘The provision offers a safe and structured environment tailored to meet the diverse needs of the young people we support.’

p.4

The effectiveness of leaders and managers

Staff have positive relationships with the registered service manager. Staff’s knowledge, qualifications, enthusiasm, and understanding of the cultural needs of the children support them in having an ongoing positive impact on children’s lives. The registered service manager has created a positive working environment for the staff team. This has resulted in a stable workforce with no use of agency staff.

p.4

The effectiveness of leaders and managers

Relationships between the service and other agencies are strong and effective. One professional said, ‘The staff work hard to support the children’s progress and well- being, and there is clear evidence of positive outcomes.’ Inspection report for supported accommodation provider: Oasis Support Ltd 5

p.4

Recommendation

 The registered person should ensure that records are made of any complaints, the actions taken in response, and how children are informed of the outcomes of any investigations. The registered person should ensure that no child is subject to any reprisal for making a complaint or representation. (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 61)

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Supported Accommodation (England) Regulations 2023. Inspection report for supported accommodation provider: Oasis Support Ltd 6

p.5

Supported accommodation provider details

Registered service manager: Betrand Ngwa

p.6

Supported accommodation provider details

Email address: betrand.ngwa@oasissupportltd.com

p.6

Inspector

Linda Bond, Social Care Inspector Inspection report for supported accommodation provider: Oasis Support Ltd 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.7