Children's Home run by Supporting Hands Care Services Ltd in Bradford

Inspection report for children’s home: 2598804 1 Registered provider: Supporting Hands Care Services Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and managed by a private provider. It provides care for one child who may experience social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in April 2021.

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Information about this children’s home

There was one child living at the home at the time of this inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2598804 2

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Inspection date Inspection type Inspection judgement

18/06/2024 Full Good 24/05/2023 Full Good 15/08/2022 Full Inadequate 10/05/2022 Full Inadequate Inspection report for children’s home: 2598804 3

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Overall experiences and progress of children and young people: good

The child living at the home at the last inspection has moved out of the home. Another child has moved into the home. Staff provide the child with structure, boundaries and consistent, nurturing care to meet their individual needs. The child benefits from positive relationships with staff and actively seeks the staff to spend time with them.

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Overall experiences and progress of children and young people: good

The manager has been proactive in liaising with the appropriate authorities to raise and advocate for an education resource that can meet the child’s needs. The tutor said that staff and the manager know the child well, and they provide a prompt and thorough response when any questions are asked. Staff are supporting the child to explore educational settings in readiness for the new school term in September.

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Overall experiences and progress of children and young people: good

The child takes part in a range of activities that they have an interest in. This includes playing football, going to see horses, playing golf, walking and going to theme parks.

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Overall experiences and progress of children and young people: good

Children make their wishes known. Feelings are captured during structured discussions and in general day-to-day chats. Children are also supported to attend their statutory meetings so that they are involved in their future care planning and decision-making. Staff work in partnership with the children to understand their beliefs, views and cultural heritage.

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Overall experiences and progress of children and young people: good

Staff build positive relationships with the children’s families and support the children to spend time with them, in line with their plans. When safe and appropriate to do so, staff support children to have overnight stays with their family. Support is offered to parents as well as the children.

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Overall experiences and progress of children and young people: good

Children’s health needs are met, and they are encouraged to attend all of their health appointments. Professionals praise the communication and professionalism of the manager and staff.

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Overall experiences and progress of children and young people: good

Children are offered security and stability by the manager and staff. Even when times are really challenging and difficult, staff do not give up on children. Staff take a pragmatic approach to ensure children have good experiences.

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Overall experiences and progress of children and young people: good

When children move on or move into the home, the plans are well thought out, with the child at the heart of the planning so that children have positive experiences. One parent said, ‘I cannot stress enough how amazing the staff are. The home is beautiful. It is a family home, and it is where my child calls home.’

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How well children and young people are helped and protected: good

Children are kept safer by staff who know them well and understand their risks and vulnerabilities. Furthermore, staff attend safeguarding training that is specific to each Inspection report for children’s home: 2598804 4 child’s needs. Additionally, children have a good understanding of what the staff are worried about and why certain safety measures are in place.

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How well children and young people are helped and protected: good

Staff help children to understand about appropriate relationships with others. They sensitively help children to understand a range of boundaries and behavioural expectations. Staff support children to develop a healthier way of thinking that leads to safer behaviours. This includes staff equipping children with information about topics such as the dangers of substance misuse so that children can make informed choices. Children are able to take age-appropriate risks.

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How well children and young people are helped and protected: good

Children are supported to access external agencies that can assist with learning and understanding about risks posed to them, such as criminal exploitation. The child does not go missing from home, and if they do, staff know what actions they should take to ensure the safety of the child.

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How well children and young people are helped and protected: good

When children use technology, they are safe. Staff have an awareness of how to ensure children remain safer when engaging online, in particular when gaming and talking to people online.

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The effectiveness of leaders and managers: good

The manager has a positive, child-centred approach, which is reflected across the staff team. Children have a good relationship with the manager and all the staff. One child said, ‘All the staff are amazing. There isn’t one person that I don’t get on with.’

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The effectiveness of leaders and managers: good

The staff team is stable and consistent, with many staff working for the provider for many years. This affords children good, consistent care from a team that reflects the home’s ethos and objectives.

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The effectiveness of leaders and managers: good

Regular audits take place, and the manager has a monitoring system that can quickly identify shortfalls in training or paperwork. Unfortunately, the manager does not always have oversight of the day-to-day running of the home, including not reviewing the structured discussions that staff have with children. This shortfall in monitoring does not allow the manager to quickly identify shortfalls in practice. There is a new computer system being implemented, which will assist the manager to keep track of this task.

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The effectiveness of leaders and managers: good

Staff are offered the chance to reflect on incidents. However, staff are not always offered the opportunity during these sessions to express how they are feeling and how the incident has affected them. Additionally, debrief sessions are not offered to staff individually, and they currently talk about their experiences as a team. This does not allow staff to share any concerns or worries that they may have about a colleague.

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The effectiveness of leaders and managers: good

Staff feel valued and respected and said, ‘Leaders and managers are approachable and dependable.’ Staff are provided with consistent leadership and support through regular supervision sessions, where they can discuss their needs and reflect on the child and Inspection report for children’s home: 2598804 5 their own progress. One member of staff said, ‘The whole team is amazing and really supportive.’

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The effectiveness of leaders and managers: good

Team meetings are held regularly and are reflective and child focused. These meetings allow the staff an opportunity to engage in collaborative discussions about how they can further promote positive care for the children.

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The effectiveness of leaders and managers: good

Managers and staff have a good awareness of local risks in the community and in their local neighbourhood, and they take appropriate action to mitigate those risks. Inspection report for children’s home: 2598804 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1) (2)(h)) 27 November 2025

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2598804 7

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Children’s home details

Registered provider: Supporting Hands Care Services Ltd

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Children’s home details

Registered provider address: Ovenden House, Ovenden Road, Halifax HX3 5QG

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Inspector

Angela Ross, Social Care Inspector Inspection report for children’s home: 2598804 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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