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Early years · Early years inspection (EIF)

Smilers

Inspected 30 Jun 2025 · published 29 Jul 2025 · URN EY266973

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Summary

What we read, and from where

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  • Group verified

    Smilers Limited

  • Group reference verified

    RP527351

  • Inspection date verified

    30 Jun 2025

  • Inspectors verified

    Kelly Southern

  • Behaviour and attitudes verified

    Good

  • Leadership and management verified

    Good

  • Overall effectiveness verified

    Good

  • Personal development verified

    Good

  • Previous overall verified

    Inadequate

  • Quality of education verified

    Good

  • Postcode verified

    ME3 8LE

  • Name on report verified

    Smilers

  • URN verified

    EY266973

Page 1 of 6
Page 1 of the report

Deep dive

What this report says

In plain English

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Grade profile

Hollow rings show the previous inspection, 2025.

  • OverallGood
  • Behaviour and attitudesGood
  • Leadership and managementGood
  • Personal developmentGood
  • Quality of educationGood

79% of comparable inspections in the last three years were graded Good (17,905 inspections).

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+88Very positivemore positive than 92% of reports of this type graded Good
OutstandingGoodRIInadequate

Reads more warmly than most reports of this type graded Good.

Markers show where typical reports of each grade sit.

Praiseenjoyeffectiveambitiouseffectivelyexceptionallyhigh expectationspositivegood progress
Criticismgaps

How the report reads, start to finish

Every paragraph in order, sized by length. Tap one to see it on the page.

FindingsSafeguardingWhat needs to improveAbout the inspection positive critical
  • Findings774w+87
  • Safeguarding20w+50
  • What needs to improve41w+33

Strengths

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Concerns

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No strong criticism found.

Next steps

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What the report dwells on

Topics by how often they come up, coloured by how they are described. Open one for an example.

Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
6
Words of findings
803
about usual (typical 803)
Reading level
Hard
Flesch 49, typical 54
Average sentence
15 words
Next steps
2
typical 2
Hedged sentences
8%
“some”, “not always”, “most”…

Where the words go

Findings 57%Safeguarding 1%What needs to improve 3%About the inspection 38%

Full report text

Inspection of Smilers Chattenden School, Chattenden Lane, Rochester, Kent ME3 8LE

p.1

Overall effectiveness Good

The quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good Overall effectiveness at previous inspection Inadequate

p.1

The provision is good

Children are greeted with warmth and enthusiasm by kind and caring staff who know them exceptionally well. Children confidently choose resources and activities that capture their interest and keep them engaged in play. For example, younger children are fascinated by the patterns created by wheels in paint and enjoy exploring the colours that blend. Meanwhile, older children experiment through trial and error to determine which car will travel down the drainpipe the quickest based on its shape, size and weight. Throughout the setting, children are fully immersed in their play, benefiting from the supportive interactions offered by the experienced staff.

p.2

The provision is good

The setting's curriculum is securely embedded and ambitious for all children. It has a current focus on children's communication and language, and their personal, social and emotional development. Effective assessments across the setting ensure that the curriculum and teaching reflect what children need the most. Children with special educational needs and/or disabilities (SEND) are quickly identified, and support is put in place to help bridge gaps in their development. All children are making good progress from their starting points.

p.2

The provision is good

Staff maintain high expectations for children's behaviour. They teach children patience and cooperation, with an overarching value that everyone is treated with respect. Staff act as positive role models and are consistent in supporting children to understand the rules. Across the setting, the approaches used are tailored to the children's age and stage of development, supporting them to build their personal, social and emotional skills to align with the curriculum. Furthermore, staff teach children to value and celebrate their individual characters. Inclusion is embedded in daily practice.

p.2

need to do better?

n The leadership team is committed to providing high-quality care and education. They are reflective and have a clear and ambitious vision for the setting that is shared with the team. They welcome support from their local authority advisers and seek relevant training opportunities. For example, they delegate roles to staff that they take ownership of. Staff enjoy sharing their learning with other colleagues. The provider continually evaluates and adapts the provision, considering the views of parents, children and staff. n Children's transitions into and through the setting are effective. Staff successfully help new children to settle quickly and offer them lots of comfort and affection. As children move rooms, staff share a range of information, including children's likes, dislikes, interests and their current levels of development. All transitions are planned with parents. This helps make transitions seamless and supports

p.2

need to do better?

30 June 2025 children's emotional development and well-being. n Overall, the daily routines are planned well and meet the needs of the children. However, at times, younger children's play is disrupted, and they are required to sit for periods of time during routine tasks, such as morning circle time. During this time, children become restless, and the learning intentions are lost. n Children with SEND receive good support. Staff work effectively with parents and other agencies to identify any additional support that is required to meet the needs of the children attending. Ongoing discussions with parents enable them to fully understand the support their children are receiving and what they can do at home to promote this further. Additional funding is used effectively to support eligible children. n Staff support children's communication and language skills well. Babies enjoy staff singing nursery rhymes to them and are beginning to show an interest in

p.2

need to do better?

books. Older children are provided with opportunities to extend their language skills as staff ask relevant open-ended questions to encourage children to think critically and to share what they know. However, at times, staff are not aware of the noise levels across the setting and the impact this can have on children's listening and language skills. n Partnerships with parents are effective. Parents value the support they receive and praise the welcoming and dedicated staff team. Staff share information with parents, such as their children's next steps in learning and how to support learning at home. All parents are aware of their child's key person and how to contact them. This enables parents to be fully informed in decisions regarding their children. n Children enjoy their time spent outside as an extension to their learning indoors. For example, children use pencils and paper to make bark rubbings from trees

p.3

need to do better?

and search for minibeasts, using books to further their knowledge and understanding. Younger children are provided with ample space to explore and refine their physical development, such as by moving their bodies to music.

p.3

Safeguarding

The arrangements for safeguarding are effective.

p.3

Safeguarding

There is an open and positive culture around safeguarding that puts children's interests first.

p.3

should:

n support staff to organise some daily routines more effectively so that all children remain engaged in learning n support staff to recognise when excessive noise levels may impact on children's ability to hear during activities aimed at promoting their language.

p.3

Setting details

Unique reference number EY266973 Local authority Medway Inspection number 10393372 Type of provision Childcare on non-domestic premises

p.4

Registers

Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register Day care type Full day care

p.4

inspection

Total number of places 52 Number of children on roll 76 Name of registered person Smilers Limited

p.4

reference number

Telephone number 07817398519 Date of previous inspection 16 January 2025

p.4

Information about this early years setting

Smilers registered in 2003. It is located in the grounds of Chattenden School in Rochester, Kent. The setting is open Monday to Friday from 7.45am to 6pm, all year round. It receives funding to provide free early education for children aged from nine months up to four years. The setting employs 12 members of staff, nine of whom hold relevant early years qualifications at level 2 and above. Two members of staff hold qualifications at level 6.

p.4

Inspection activities

n The manager and inspector completed a learning walk together of all areas of the setting and discussed the early years curriculum. n The provider spoke to the inspector about children's learning and development, with a particular focus on communication and language. n Children spoke with the inspector during the inspection. n The inspector talked to staff at appropriate times during the inspection and took account of their views. n Staff spoke to the inspector about how they support children with SEND. n The manager and the inspector carried out a joint observation during snack time. n The inspector spoke to several parents during the inspection and took account of their views. n The inspector looked at relevant documentation and reviewed evidence of the suitability of staff working in the setting.

p.5

Inspection activities

We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

p.5

Inspection activities

30 June 2025 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

p.5

Inspection activities

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Inspection activities

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence/ , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk

p.6

Inspection activities

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Inspection activities

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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