Treetops Gloucester

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 15 April 2025, we received concerns that the provider was not meeting requirements relating to staff:child ratios and the safety and suitability of premises, environment and equipment.

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Summary of outcome

On 10 June 2025, we carried out an inspection and found the provider was not meeting some of these requirements. The report and inspection outcome will be published in due course. Following the inspection, we served a welfare requirements notice on 12 June 2025. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure the manager and staff understand how to identify risk, and take appropriate action to remove risks in the environment to keep children safe

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Summary of outcome

n improve the deployment of staff and the supervision of children, to meet the needs of all children and to keep them safe

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Summary of outcome

n ensure that parents are always informed about any accidents their children have, and the treatment given

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Summary of outcome

n maintain accurate records of all accidents.

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Summary of outcome

n ensure the key person system is used to engage with parents so that staff have the information they need to be able to meet children's needs

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Summary of outcome

n ensure that children who have special educational needs and/or disabilities (SEND) receive the appropriate support they need to make progress in their learning and development n ensure leaders and staff receive effective support and training to help them understand their roles and responsibilities, and to keep children safe

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Summary of outcome

n ensure that all complaints are investigated appropriately, and records are maintained and shared with Ofsted upon request.

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Summary of outcome

On 18 June 2025, we carried out a regulatory visit to monitor the actions with the end date of 11 June 2025. We found the provider had not met all of the actions set. However, the provider had improved the deployment of staff and the supervision of children. We have served another welfare requirements notice. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure the manager and staff understand how to identify risk, and take appropriate action to remove risks in the environment to keep children safe

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Summary of outcome

n ensure that parents are always informed about any accidents their children have, and the treatment given

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Summary of outcome

n maintain accurate records of all accidents

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Summary of outcome

On 15 July 2025, we carried out a regulatory visit to monitor the actions with the end date of 19 and 27 June 2025. We found that the provider had improved their procedures for monitoring and recording information about accidents and sharing this information with parents. We found that leaders and staff had received support and training to help them to understand their roles and responsibilities, including how to manage complaints. Staff have a better understanding of risk assessment and how to keep children safe. The support in place for children who have special educational needs and/or disabilities (SEND) has improved and staff are working with parents to support children's needs. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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