Children's Home run by Cambian Childcare Limited in Wigan

Inspection report for children’s home: 2628010 1 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and managed by a private provider. It offers care for one child who may experience social and emotional difficulties.

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Information about this children’s home

At the time of the inspection, one child was living at the home.

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Information about this children’s home

The manager is suitably qualified and has applied to register with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

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requires improvement to be good

The children’s home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Overall judgement at last inspection: requires improvement to be good

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requires improvement to be good

Enforcement action since last inspection: none Inspection report for children’s home: 2628010 2

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Inspection date Inspection type Inspection judgement

11/03/2025 Full Requires improvement to be good 12/03/2024 Full Good 25/01/2023 Full Good 23/03/2022 Full Good Inspection report for children’s home: 2628010 3

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improvement to be good

The inspector briefly spoke to the child as part of this inspection.

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improvement to be good

Since the last inspection, one child has remained living in the home. The child has made progress given their starting point. However, staff have not been proactive in meeting all the child’s needs, which has hindered further progress for the child.

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improvement to be good

Staff have positive relationships with the child. They engage in meaningful conversations with the child, allowing them to explore their emotions and behaviours.

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improvement to be good

Staff understand the importance of the child’s relationships with their family. Staff ensure that the child is supported to see their family in line with their care plans. The child’s family members are invited to visit the child in the home.

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improvement to be good

The child does not access any educational provision. The provider offers the child indirect learning through a mentor. They help the child develop life skills. Staff work with the child’s social worker to encourage the child’s return to education.

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improvement to be good

The child’s health needs are not met. Staff are not proactive in engaging health professionals in the child’s care planning. For example, on several occasions, the child has told staff that they want to stop vaping. Staff have not sought any advice or support from health professionals and have not included this in the child’s care planning.

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improvement to be good

Staff help the child to access support for their emotional well-being. When the child has struggled to access direct support from the provider’s in-house psychologist, staff have been creative in providing alternative approaches. As a result, the child is engaging in work to better understand their emotions.

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improvement to be good

There is limited progress in improving the child’s bedroom, and it is not maintained to an acceptable standard. The manager and staff encourage the child to clean and tidy their room, and they have made attempts to have a new carpet fitted. However, they have not explored all options to improve the standard of living.

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improvement to be good

Risk management strategies to safeguard the child have not been implemented in a timely manner, and strategies are not identified to address all the child’s known risks. For example, there are no effective risk management strategies in place to reduce the risks associated with the child vaping. This was raised as a requirement at the last inspection. Inspection report for children’s home: 2628010 4 There is a strategy in place to monitor the child’s mobile phone use to reduce the risk of exploitation. However, the delay in implementing this strategy resulted in a further incident involving the child. Strategies identified to address online exploitation are not recorded in the child’s plans. This does not support staff in keeping the child safe.

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improvement to be good

Staff understand the child’s risks. The manager ensures that all staff who are new to the home are made aware of the child’s current risks and plans before they work with the child.

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improvement to be good

Incidents of the child going missing from the home have decreased. When the child goes missing, staff search known areas and attempt to contact them. However, on one occasion, staff did not follow the child’s plans to report them missing within the agreed time frame.

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improvement to be good

Staff have failed to record some significant incidents involving the child. This does not allow for effective management oversight of the child’s current risks and how to support them.

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The effectiveness of leaders and managers: requires improvement to be good

The manager knows the child well and has a positive relationship with them.

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The effectiveness of leaders and managers: requires improvement to be good

The manager is not proactive in ensuring that staff are meeting all the child’s needs. Shortfalls identified at the last inspection have not been addressed. This has affected the child’s progress.

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The effectiveness of leaders and managers: requires improvement to be good

The manager knows the team of staff well and understands their individual strengths and areas for development. When there are issues with staff practice, the manager addresses these through supervision and team meetings. Staff say they feel well supported and speak positively about the manager.

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The effectiveness of leaders and managers: requires improvement to be good

The manager has worked to streamline the child’s records. This makes them more accessible for both the child and staff. However, the child's plans lack updates and do not include all relevant information regarding their needs. Inspection report for children’s home: 2628010 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare. (Regulation 12 (1) (2)(a)(i)(v)(vi))

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Requirement Due date

Specifically, the registered person must ensure that there are effective risk management strategies in place to reduce the risks associated with the child vaping. The registered person must ensure that staff follow the child’s plans when they are missing from home. The child’s plans must include all strategies used to reduce the risk of online exploitation.

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Requirement Due date

This requirement was raised at the last inspection and is restated. 25 July 2025

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

promotes their welfare. 25 July 2025 Inspection report for children’s home: 2628010 6 In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(f)(h))

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Requirement Due date

Specifically, the registered person must take action to address shortfalls identified during inspections and ensure that staff are proactive in promoting the child’s welfare and ensuring that their needs are met.

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Requirement Due date

This requirement was raised at the last inspection and is restated.

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Requirement Due date

The health and well-being standard is that—

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Requirement Due date

the health and well-being needs of children are met;

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Requirement Due date

children receive advice, services and support in relation to their health and well-being; and

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Requirement Due date

children are helped to lead healthy lifestyles.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

achieve the health and well-being outcomes that are recorded in the child’s relevant plans;

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Requirement Due date

understand the child’s health and well-being needs and the options that are available in relation to the child’s health and well-being, in a way that is appropriate to the child’s age and understanding. (Regulation 10 (1)(a)(b)(c) (2)(a)(i)(ii))

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Requirement Due date

Specifically, the registered person must ensure that staff are proactive in planning for and meeting the child’s health needs and that relevant health professionals are involved in the child’s care. 25 July 2025 Inspection report for children’s home: 2628010 7 The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

provide to children living in the home the physical necessities they need in order to live there comfortably;

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

meet the needs of each child. (Regulation 6 (2)(vii)(c)(i))

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Requirement Due date

Specifically, the registered person must ensure that the child’s bedroom is maintained to a high standard and that any repairs are promptly addressed.

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Requirement Due date

This requirement was raised at the last inspection and is restated. 25 July 2025

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Requirement Due date

The registered person must maintain records (“case records”) for each child which—

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Requirement Due date

are kept up to date. (Regulation 36 (1)(b))

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Requirement Due date

Specifically, the registered person must ensure that all incidents are accurately recorded in children’s records in a manner that allows for effective management oversight. 25 July 2025

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2628010 8

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 5th Floor, Metropolitan House, 3 Darkes Lane, Potters Bar, Hertfordshire EN6 1AG

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Inspector

Hayley Smith, Social Care Regulatory Inspector Inspection report for children’s home: 2628010 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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