Kingdom College Limited

Further education and skills inspection report

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Overall effectiveness Good

The quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good Apprenticeships Good Overall effectiveness at previous inspection Not previously inspected

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Information about this provider

Kingdom College Limited is an independent learning provider with its main office located in the London Borough of Ealing. At the time of inspection, the provider had 22 apprentices studying courses in a variety of subjects. The largest provision with nine apprentices was the level 5 leader in adult care. There were fewer than five apprentices on level 3 adult care worker, level 5 operations manager, and level 3 business administrator. Teaching and coaching sessions are mainly one to one and online. 4 to 6 June 2025

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What is it like to be a learner with this provider?

Apprentices develop significant new knowledge and skills as they progress with their course. Level 3 business administrator apprentices communicate with their clients and customers in a professional manner. They have a good understanding of their organisations and the roles of senior leaders. Those on the level 5 operations manager know how to lead their team effectively. They delegate responsibilities based on the strength of their team members and set clear targets. In level 5 adult care, apprentices lead teams of care workers efficiently. Apprentices make positive contributions at work.

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What is it like to be a learner with this provider?

Apprentices are polite and treat each other and staff with respect. They share their ideas with others in lessons and give each other the opportunity to ask or answer questions. They find their learning environments positive and friendly and feel well supported by staff.

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What is it like to be a learner with this provider?

Apprentices have a positive attitude towards their learning and exhibit professional behaviours when at work. Their attendance at training and coaching sessions is high. Apprentices attend rescheduled sessions if they are unable to attend a lesson. This helps them to make the most of valuable learning opportunities.

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What is it like to be a learner with this provider?

Apprentices feel safe and know how to report concerns. They do not experience bullying, harassment or discrimination at work or when in training.

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better?

Leaders have developed an ambitious curriculum to ensure learners develop the expertise they need in their jobs. Level 5 operations manager apprentices learn valuable skills such as people management, managing relationships with stakeholders, how to lead and manage change, and how to lead a department in a way that promotes equality. Leaders have included an additional management diploma certificate to broaden the careers opportunities for apprentices.

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better?

Leaders have carefully planned the curriculum so that apprentices learn new knowledge in a logical order. On the level 5 adult care course, apprentices explore their own skills and motivations for leading a team. They then move on to explore more-complex approaches to leadership such as change management and theories of motivation. This helps apprentices to build their knowledge over time.

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better?

Tutors plan their training sessions well and check apprentices’ understanding appropriately. They set learning activities before sessions to support apprentices to gain an understanding of new topics. During the sessions, tutors use a range of approaches effectively to help apprentices learn and apply their knowledge. They use questioning appropriately to establish how apprentices apply their learning in the workplace. Tutors use online quizzes, observations, professional dialogue and written assignments effectively to check the extent to which apprentices can remember what they have learned. Additional coaching sessions give apprentices 4 to 6 June 2025

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the chance to clarify what they have learned and receive additional support if needed. As a result, most apprentices make good progress and can recall and apply their knowledge and skills at work.

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Apprentices produce work of a good standard. Operations manager apprentices clearly and accurately analyse the behaviours required to be effective in management and leadership roles, such as communications, emotional intelligence, and problem-solving. They write their analysis in a suitable academic writing style and accurately cite references.

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In too many cases employers do not attend apprentices’ progress review meetings. Employers are sufficiently informed about how to support apprentices with skills development at work, such as support with conflict resolution or setting achievable performance targets for their teams.

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In most cases tutors give useful developmental feedback on apprentices’ work. This helps apprentices know what they have done well and how to improve their work. For example, assessors clearly explain to apprentices how to distinguish between comparison and analysis. In a small minority of cases, where apprentices give an incorrect answer to written questions, tutors do not clearly, in their feedback, explain the reasons why these answers are wrong.

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Leaders and managers are aware of the strengths and areas for development of their curriculum. For example, they are aware that the retention on level 2 and 3 adult care courses needs to improve. They have correctly identified issues such as insufficient employer engagement and have taken actions to rectify these identified concerns. It is too early to see the full impact of their work.

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Staff promote fundamental British values well and teach apprentices how these values relate to their roles. For example, in leadership lessons tutors skilfully explain that managers should not assume older employees need fewer opportunities for their development. Apprentices have a good understanding of how these values apply to their workplaces.

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Tutors give apprentices useful and effective careers advice and information. Apprentices on the level 5 operations manager apprenticeship are clear about their progression options, such as higher-level management jobs or further and higher education, such as a degree apprenticeships. Those on the level 3 business administration are aware of the progression opportunities, such as becoming a consultant, or higher-level jobs in their organisations.

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Safeguarding

The arrangements for safeguarding are effective. 4 to 6 June 2025

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What does the provider need to do to improve?

 Improve the involvement of employers in progress review meetings so employers are clear how to support apprentices with any skills development.  Check apprentices’ answers to questions thoroughly and provide them with developmental feedback.  Improve the retention of apprentices on courses where this is too low. 4 to 6 June 2025

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Provider details

Address Suite 1 Ealing House 33 Hanger Lane Ealing London Middlesex W5 3HJ

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Provider details

Principal, CEO or equivalent Faiz Subhani

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Provider details

Provider type Independent learning provider

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Provider details

Date of previous inspection Not previously inspected

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Provider details

Main subcontractors Not applicable 4 to 6 June 2025

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Information about this inspection

The inspection team was assisted by the quality consultant, as nominee. Inspectors took account of the provider’s most recent self-assessment report and development plans, and the previous inspection report. The inspection was carried out using the further education and skills inspection handbook and took into account all relevant provision at the provider. Inspectors collected a wide range of evidence to inform judgements, including visiting learning sessions, scrutinising learners’ work, seeking the views of learners, staff and other stakeholders, and examining the provider’s documentation and records.

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Inspection team

Ramin Narimani, lead inspector His Majesty’s Inspector Steve Lambert His Majesty’s Inspector 4 to 6 June 2025

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regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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