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Social care · Social care monitoring visit

Children's home run by Rapha Haven Ltd

Inspected 21 May 2025 · URN 2784250

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Summary

No overall grade in this framework

Cassie Martin

What we read, and from where

Click a reading to see it highlighted in the report.

  • Group verified

    Rapha Haven Ltd

  • Inspection date verified

    21 May 2025

  • Inspectors verified

    Cassie Martin

  • Name on report verified

    2784250

  • URN verified

    2784250

Page 1 of 6
Page 1 of the report

Deep dive

What this report says

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−64Very criticalmore positive than 11% of reports of this type

Reads more critically than most reports of this type.

Praisedelay
Criticismgapsabsence

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings23w0
  • What needs to improve437w−64

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
6
Words of findings
457
about usual (typical 566)
Reading level
Fairly hard
Flesch 53, typical 46
Average sentence
16 words
Next steps
8
typical 5
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 2%What needs to improve 35%About the inspection 63%

Full report text

Inspection report for children’s home - monitoring visit: 2784250 1 Registered provider: Rapha Haven Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private organisation. The home is registered to provide care for up to two children who experience social and emotional difficulties. At the time of the visit, no children were living at the home.

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Information about this children’s home

The home and the manager registered with Ofsted in July 2024.

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Information about this children’s home

The home has not previously been inspected. This is the third monitoring visit since registration.

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Information about this children’s home

At the time of the visit, an investigation had been concluded by the appropriate authorities due to safeguarding concerns raised regarding the care of a child who had been living at the home. While Ofsted does not have the power to investigate incidents of this kind, actions taken by the setting in response to these incidents were considered alongside other evidence available at the time of the inspection to inform the inspector’s judgements.

p.1

This monitoring visit

In October 2024, Ofsted was informed that there had been serious allegations about staff conduct and subsequently issued a notice suspending the registration of the home. This prevents the provider from moving any children into the home.

p.1

This monitoring visit

This visit was carried out to monitor compliance with the suspension notice. The home has not provided care for children since the suspension notice was issued. The provider has continued to comply with the suspension notice since it was issued.

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This monitoring visit

A safeguarding investigation in respect of serious concerns and allegations, which resulted in the suspension of the home’s registration, has been concluded by Inspection report for children’s home - monitoring visit: 2784250 2 external professionals. They have confirmed that they will be taking no further action at this time.

p.1

This monitoring visit

The provider’s response to the initial allegations was delayed, and there was drift in reporting to both the local authority designated officer and the regulator.

p.2

This monitoring visit

The responsible individual has completed an evaluation of practice, and the registered manager has completed an end-of-placement evaluation. All staff have since completed training in deprivation of liberty orders, and further training has been sourced and is scheduled to take place. The provider has reviewed and amended the referral process in response to its findings. Risk assessments for the child did not include regular reviews; these were reviewed following the child moving out of the home. The internal evaluations also identified the need to strengthen relationships with partnership agencies, which is yet to take place.

p.2

This monitoring visit

Staff spoken to were not clear on the home’s model of care, and information about training in the home’s statement of purpose was misleading. The statement of purpose has not been reviewed since the suspension notice has been in place.

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This monitoring visit

The home has maintained a small core staff team throughout the suspension. Staff report they feel well supported by the senior leadership team; however, staff supervision during this time has failed to follow the provider’s policies. Team meetings have continued to take place regularly and are well attended.

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This monitoring visit

The registered manager is off work and has experienced a period of extended sickness leave. The regulator was not informed or updated of this absence from duties.

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This monitoring visit

Some shortfalls were identified, and in response, four new requirements and three recommendations were set at this monitoring visit. Inspection report for children’s home - monitoring visit: 2784250 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand and apply the home’s statement of purpose;

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Requirement Due date

understand and apply the home’s statement of purpose. (Regulation 6 (1)(a)(b) (2)(a)(b)(i)) 1 August 2025

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Requirement Due date

The registered person must maintain records (“case records”) for each child which—

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are signed and dated by the author of each entry. (Regulation 36 (1)(a)(b)(c)) 1 August 2025

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

p.3

Requirement Due date

there is an allegation of abuse against the home or a person working there. (Regulation 40 (4)(c)) 1 August 2025 Inspection report for children’s home - monitoring visit: 2784250 4 If the person who is in day-to-day charge of the children’s home proposes to be absent from the home for a continuous period of 28 days or more, the registered person must give notice in writing to HMCI of the proposed absence. (Regulation 48 (1)) 1 August 2025

p.3

Recommendations

 The registered person should keep under review a statement of purpose. The home’s statement of purpose should be child focused, indicating how the home provides individualised care to meet the quality standards for the children in its care. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 14, paragraph 3.5)  The registered person should provide staff supervision that enables staff to reflect and act on how their own feelings and behaviour may be affected by the behaviour of the children they care for. Staff should have protected time, have written notes and understand the frequency with which supervision will take place in line with the home’s policy. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 39, paragraph 8.15)  The registered person should ensure that staff can access appropriate resources to support their training needs. The registered person should identify and respond

p.4

Recommendations

to emerging gaps in the workforce in response to children’s presenting needs. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 53, paragraph 10.11)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

p.4

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2784250 5

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Children’s home details

Registered provider address: 25 Threshers Drive, Weavering, Maidstone ME14 5UA

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Inspector

Cassie Martin, Social Care Inspector Inspection report for children’s home - monitoring visit: 2784250 6 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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