Salvus Support Ltd

Inspection report for supported accommodation provider: Salvus Support Ltd 1 Salvus Support Limited Registered provider: Salvus Support Limited

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Inspected under the social care common inspection framework

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provider

This supported accommodation service is operated by a private provider in the northwest of England. The provider can accommodate up to seven individuals in two shared supported accommodation premises for children who are looked after and care leavers.

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provider

At the time of this inspection, three looked-after children and care leavers aged 16 or 17 were accommodated.

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provider

The provider has been registered since 27 February 2024. The registered service manager has been in post since February 2024. They also hold other responsibilities, which include being the individual proprietor.

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provider

Inspection dates: The inspection was announced on 12 May 2025 and started that day. The inspector was on site on 14 and 15 May 2025.

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Outcome

Consistently strong service delivery leads to typically positive experiences and progress for children. Where improvements are needed, leaders and managers take timely and effective action. The next inspection will be within approximately three years.

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Summary of findings

Children feel safe in their home and have exceptional relationships with the staff who support them. They make progress and are well prepared for their transition to independent living. Staff ensure that they always consult with children about their support needs.

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Summary of findings

Staff are considerate of children’s cultural needs and go the extra mile to make sure that children feel supported in their local area and can access services. Inspection report for supported accommodation provider: Salvus Support Ltd 2 Children access education, employment or training which gives them a sense of belonging and prepares them for their futures.

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Summary of findings

The quality of accommodation provided for children is exceptionally high. Children appreciate this and take care of their surroundings, which means that they feel safe in their environment.

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Summary of findings

The manager has good oversight of the service and knows the children well. He is aspirational for children.

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Overall experiences and progress of children

Children said that they feel happy and safe in their home. One child said, ‘I feel safer here than being at home.’ They also said that staff build good relationships and support them when they have worries or concerns, which means that they have a trusted adult they can speak to.

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Overall experiences and progress of children

Staff are creative in their approach when supporting children to live independently. They provide individualised support using workbooks, practical sessions and open discussions. Staff regularly review progress with children and identify any new areas of need. They consult regularly with children, and this has changed how they deliver their independence living skills toolkit, for example. This means that children feel listened to.

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Overall experiences and progress of children

Staff support children to maintain and build relationships with friends and family. They can visit the home and also have the opportunity to stay overnight. This helps the children to settle into their home.

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Overall experiences and progress of children

Staff support children to experience new activities and make memories. They support children on day trips, such as going to the beach and bowling and they all go on an annual trip together, which enables staff and children to build on their existing relationships.

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Overall experiences and progress of children

Staff help to support children who are separated from their families and places of origin. They are sensitive to children’s cultural needs and have a good knowledge of the local area. As a result, children access local community groups and places of worship, which helps them to understand their cultural heritage and identity. One child said, ‘I did not know how to speak English when I came to the UK. Staff have helped me with this and have showed me how to access the local area as I did not know about public transport.’

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Overall experiences and progress of children

Staff are empathic about children’s experience of trauma. They are aware of the barriers this creates to children’s progress but remain aspirational for children. Staff encourage and motivate children to access education, employment or training. All children access education and have exceptional attendance. One child is working part-time as well as being in education. Inspection report for supported accommodation provider: Salvus Support Ltd 3 Staff support positive endings and plan transitions well when children leave their home to live independently. For those children whose risks increase, the provider appropriately challenges the placing local authority when supported accommodation is not the right provision for them. The provider works with children’s local authorities to help them to move on in a carefully planned way.

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Overall experiences and progress of children

Staff work closely with different agencies to ensure that the quality of support for children is well coordinated. One child’s social worker said, ‘It is my view that [name of child] is safe in this placement as management has risk assessed and discussed in details the measures of ensuring that [name of child] remains safe and happy while in placement.’

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How well children are helped and protected

Support plans include children’s known risks and how staff will work with children to reduce those risks. They are clear and include children’s known vulnerabilities, including contextual safeguarding. Staff review the plans on a regular basis with children and include their views.

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How well children are helped and protected

Staff complete a wide range of safeguarding training to help them to support children effectively. The training is in line with children’s individual needs. Leaders and managers are proactive in seeking additional training for staff when new risks are identified for children.

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How well children are helped and protected

Staff complete detailed assessments to address the positives as well as the potential risks of children living together. This helps to ensure that children can live alongside each other safely.

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How well children are helped and protected

Staff complete detailed records following incidents. However, leaders and managers do not consistently report serious incidents to Ofsted or report within the required timescales. This means that the regulator has no initial oversight of what action staff take to support children’s welfare.

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How well children are helped and protected

Leaders and managers use robust safer recruitment processes to ensure that adults can work safely with children. The provider rarely uses agency staff, which means that children have a consistent support team.

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How well children are helped and protected

Leaders ensure that the accommodation is safe, secure and provides privacy for children. Staff maintain accommodation to an exceptionally high standard and encourage children to maintain their homes. This also helps to keep the accommodation homely.

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The effectiveness of leaders and managers

Leaders and managers have good oversight of the service. They have exceptional understanding of children’s vulnerabilities and are child focused. They are strong advocates for children and appropriately challenge services to ensure that children Inspection report for supported accommodation provider: Salvus Support Ltd 4 receive the right support. Children speak highly of the managers and the nurturing support they offer them.

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The effectiveness of leaders and managers

Managers provide staff with regular supervision and appraisals. This means that staff can discuss their well-being, development and progress within the service. As a result, staff feel valued and listened to by managers.

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The effectiveness of leaders and managers

Staff are positive about the support and training they receive. They said that they feel valued working for the service. One member of staff said, ‘I believe Salvus fosters a culture of compassion, dedication and excellence and it is a privilege to be part of a team that truly makes a difference in the lives of young people every day. I am very proud to work here.’

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The effectiveness of leaders and managers

Staff have positive relationships with external services. The local police community support officer said, ‘Salvus are proactive and will reach out for advice. Good multi- agency working and will access training and ask what training is available.’

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The effectiveness of leaders and managers

The service operates in line with its statement of purpose which, along with the young person’s guide, is kept under review. This clearly sets out the ethos and objectives of the service. The young person’s guide is accessible and easily understood by children, including those who speak English as an additional language. However, the guide is not up to date and does not reflect the staffing arrangements for each property or measures in place for health and safety checks.

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The effectiveness of leaders and managers

The provider has a workforce development plan; however, it does not detail how the service supports children or how managers have oversight of the service. The provider is taking steps to address these improvements. Inspection report for supported accommodation provider: Salvus Support Ltd 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must notify the CIECSS and any relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation or child criminal exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child and the registered person considers that incident to be serious;

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Requirement Due date

there is an allegation of abuse against the supported accommodation undertaking or a person working for it;

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry);

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Requirement Due date

there is an incident involving the use of a measure of restraint of a child;

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious.

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Requirement Due date

The registered person must ensure that a notification made under this regulation—

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Requirement Due date

the event concerned; 31 July 2025 Inspection report for supported accommodation provider: Salvus Support Ltd 6 any other individuals or organisations who or which have been notified;

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Requirement Due date

any actions taken by the registered person as a result of the matter;

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Requirement Due date

is made or confirmed in writing. (Regulation 27 (3)(a)(b)(c)(d)(e)(f) (4)(a)(i)(ii)(iii)(b))

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Recommendations

 The registered person should ensure that the workforce development plan includes the current staffing structure and the managerial arrangements for oversight of the premises. The plan should also include how staff support children when there is on-site or floating support and how staff promote continuity of support. (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 47)  The registered person should ensure that each young person’s guide includes all relevant information relating to the support they offer. This should include how often staff visit the property, information on the location of the setting and what arrangements are in place for staff entering children’s bedrooms, such as providing advance notice and when this might not be possible. (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, pages 42 and 43)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Supported Accommodation (England) Regulations 2023. Inspection report for supported accommodation provider: Salvus Support Ltd 7

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Supported accommodation provider details

Registered provider: Salvus Support Limited

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Supported accommodation provider details

Registered provider address: 296 Clipsley Lane, Haydock, St Helens WA11 0JQ

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Supported accommodation provider details

Registered service manager: Christopher Smith

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Supported accommodation provider details

Email address: Chris@salvussupport.co.uk

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Inspector

Helen Fee, Social Care Inspector Inspection report for supported accommodation provider: Salvus Support Ltd 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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