Agile Care Solutions Ltd

Inspection report for supported accommodation provider - monitoring visit: Agile Care Solutions Ltd 1 Agile Care Solutions Ltd

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Registered provider: Agile Care Solutions Ltd

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Inspected under the social care common inspection framework

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provider

This supported accommodation service is owned and managed by a private provider. The service provides two shared supported accommodation premises. One is limited to accommodating looked-after children and care leavers, and the other is not limited to accommodating care leavers.

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provider

At the time of this monitoring visit, this service provided supported accommodation for three children aged 17 years old. The registered service manager resigned in December 2024 and has not been replaced. The nominated individual and director were registered with Ofsted when the service was registered in October 2024.

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This monitoring visit

This monitoring visit was carried out due to Ofsted receiving information that children may be at risk of harm due to significant concerns. The provider was not given notice of the visit. The monitoring visit took place at the only location operated by the provider where children were living. Two children were spoken with during the visit.

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This monitoring visit

Children have been involved in several serious and high-risk incidents in the community, with at least one experiencing violence and exploitation. Leaders and managers had not responded to risk effectively or swiftly. Staff were unable to view risk assessments or safety plans related to the highest risk incidents, leaving children open to repeated risk of harm.

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This monitoring visit

Leaders and managers fail to ensure children’s safety and are unable to recognise when children have placed themselves at risk of harm and need involvement of other professionals. The provider failed to notify Ofsted of two incidents that were serious events, as required by legislation. This has prevented Ofsted from having an Inspection report for supported accommodation provider - monitoring visit: Agile Care Solutions Ltd 2 accurate understanding of how the service keeps children safe and from carrying out its regulatory functions. On another occasion, the provider failed to inform the child’s local authority of a serious incident. This prevents the child’s social worker from having an accurate picture of the child’s current risks and experiences and being able to understand if the current plan meets the child’s needs.

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This monitoring visit

Serious weaknesses in leadership have left children at significant risk of harm. Leaders and managers have admitted one child to the setting who is in receipt of care and who requires a high level of supervision. This is not consistent with the conditions of registration for supported accommodation. Leaders, managers and staff did not recognise this.

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This monitoring visit

Staff do not feel well supported by the organisation. Staff describe working excessive hours and many days consecutively, including during illness. Staff had not been made aware of one child’s commissioned hours, so were not providing the level of supervision that the child needed to remain safe. Inspection report for supported accommodation provider - monitoring visit: Agile Care Solutions Ltd 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the supported accommodation undertaking in a way that is consistent with the ethos, and delivers the outcomes, set out in the undertaking’s statement of purpose. (Regulation 4 (1) (2)(a))

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Requirement Due date

In particular, leaders and managers must ensure that a competent manager is appointed and that the organisation has effective oversight of the service. 13 August 2025

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Requirement Due date

The protection standard is that children are enabled to feel safe and that their needs are met.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff— 13 August 2025 Inspection report for supported accommodation provider - monitoring visit: Agile Care Solutions Ltd 4 have the skills to identify and act upon signs that a child is at risk of abuse, neglect, exploitation or any other harm, and act to reduce such risk;

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Requirement Due date

work collaboratively with other professionals and agencies and share information where relevant to keep children safe. (Regulation 5 (1) (2)(a)(i)(ii)(iii)(f)(ii)(iv))

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Requirement Due date

In particular, leaders and managers must ensure that responses to serious incidents involving children are shared with all safeguarding and other required professionals promptly.

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Requirement Due date

The registered provider and the registered service manager must, having regard to—

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Requirement Due date

the category or categories of supported accommodation provided by the supported accommodation undertaking concerned, carry on or manage that undertaking with sufficient care, competence and skill. (Regulation 13 (1)(e))

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Requirement Due date

In particular, leaders and managers must ensure that children admitted do not require a level of support in excess of what would be expected in a supported accommodation setting. 13 August 2025

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Requirement Due date

The registered person must notify the CIECSS and any relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation or child criminal exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child and the registered person considers that incident to be serious;

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Requirement Due date

there is an incident involving the use of a measure of restraint of a child. (Regulation 27 (3)(a)(b)(e))

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Requirement Due date

In particular, leaders and managers must ensure that Ofsted is notified of any serious incidents involving children without delay. 13 August 2025 Inspection report for supported accommodation provider - monitoring visit: Agile Care Solutions Ltd 5

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: Agile Care Solutions Ltd 6

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Supported accommodation provider details

Registered provider: Agile Care Solutions Ltd

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Inspector

Stephen Challis, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: Agile Care Solutions Ltd 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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