Children's Home run by BKY Care Limited in Birmingham

Inspection report for children’s home - monitoring visit: 2666560 1 Registered provider: BKY Care Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately owned and provides care for up to three children who experience social and emotional difficulties.

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Information about this children’s home

At the time of this inspection, three children were living in the home.

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Information about this children’s home

A suitably qualified and experienced registered manager is in post.

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This monitoring visit

This visit was undertaken in response to concerns raised with Ofsted regarding the use of physical restraint in the home. The primary focus was to assess the safety and well-being of children currently living there. The requirements and recommendation identified at the previous inspection were not reviewed during this visit. As a result of the findings, one additional requirement has been raised under Regulation 13 (The leadership and management standard).

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This monitoring visit

Children have not always been kept safe as a result of inconsistent staff practice. There have been incidents when some children have experienced harm. This highlights weaknesses in safeguarding practice implemented by some staff. However, not all staff contribute to these concerns. Managers recognise the shortfalls and have taken steps to address the concerns.

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This monitoring visit

Staff have not received the necessary training or guidance to equip them with the skills required to meet the complex needs of the children in their care. Consequently, they are not consistently able to manage children’s behaviours safely or effectively, which compromises the quality of care and support provided. Inspection report for children’s home – monitoring visit: 2666560 2 Plans are in place to improve staff practice through targeted training, and focused workshops through team meetings. These measures demonstrate a commitment to strengthening safeguarding arrangements and promoting a safer environment for all children.

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This monitoring visit

The majority of staff use physical intervention appropriately, as a last resort and in a proportionate manner. However, there have been occasions when staff have acted inappropriately, resulting in harm. Managers have taken appropriate action and a multi-agency approach is under way to investigate concerns. Leaders have acknowledged these concerns and have initiated discussions around staff training and the potential need for additional support and guidance to ensure all physical interventions are safe, necessary, and in line with good practice.

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This monitoring visit

Safeguarding practice in the home has not been consistently effective. There have been instances when staff failed to raise concerns when there were clear indicators that action was required. These matters are currently subject to ongoing investigation, and no final conclusions have yet been reached. In response, managers have acknowledged the shortfalls and are taking steps to strengthen safeguarding culture and accountability.

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This monitoring visit

Additionally, managers intend to increase their oversight by working directly alongside staff during shifts. This approach is aimed at improving staff awareness, modelling good practice, and ensuring that safeguarding responsibilities are fully understood and acted upon.

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This monitoring visit

There is evidence of management oversight following incidents in the home. Managers routinely review incidents, and their responses are informed by the information available at the time. Discussions are held with both children and staff involved, and these are subsequently reviewed by managers to identify learning and ensure appropriate follow-up. This reflective approach supports a culture of accountability and continuous improvement. However, the effectiveness of this oversight will depend on the accuracy and completeness of the information provided by staff at the time of the incident. Inspection report for children’s home – monitoring visit: 2666560 3

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Inspection date Inspection type Inspection judgement

01/04/2025 Full Good 29/05/2024 Full Requires improvement to be good 27/02/2024 Full Good 22/03/2023 Full Good Inspection report for children’s home – monitoring visit: 2666560 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare. (Regulation 12 (1) (2)(a)(i)(iii)(vi))

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Requirement Due date

In particular, the registered person must ensure that: all activities for children are assessed for risk; risk assessments are updated immediately when new risks are identified; and medical advice is sought following any medication errors. 2 May 2025

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to— 27 June 2025 Inspection report for children’s home – monitoring visit: 2666560 5 lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child. (Regulation 13 (1)(a)(b) (2)(a)(b)(c))

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Requirement Due date

In particular, the registered person must ensure that staff are provided with training and guidance to support them to care for children with specific complex needs. Additionally, the registered person must ensure that staff understand their responsibilities when supporting children during times of crisis.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(e))

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Requirement Due date

In particular, ensure that notifications are made without delay. 2 May 2025

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Recommendation

 The registered person should have a key role in seeking to develop the home’s effective working relationships with each child’s placing authority and with other relevant persons, which may include services, individuals (including parents), agencies, organisations, and establishments that work with children in the local community. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 52, paragraph 10.3)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home – monitoring visit: 2666560 6

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Children’s home details

Registered provider address: Suite 2, Sovereign House, 22 Gate Lane, Sutton Coldfield, B73 5TT

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Inspector

Kev Brammer, Regulatory Inspection Manager Inspection report for children’s home – monitoring visit: 2666560 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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Inspector

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