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Social care · Social care monitoring visit

Children's Home run by ROC Northwest Limited in Lancashire

Inspected 1 May 2025 · published 24 Jun 2025 · URN 2737745

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Summary

No overall grade in this framework

Michelle Greenhalgh (lead), Paul McKay-Smith

What we read, and from where

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  • Group verified

    ROC Northwest Limited

  • Inspection date verified

    1 May 2025

  • Inspectors verified

    Michelle Greenhalgh, Paul McKay-Smith

  • Name on report verified

    2737745

  • URN verified

    2737745

Page 1 of 6
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+17Mostly positivemore positive than 91% of reports of this type

Reads more warmly than most reports of this type.

Praisepositivesensitive
Criticismlimited

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings23w−33
  • What needs to improve173w+40

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
6
Words of findings
194
shorter than usual (typical 566)
Reading level
Hard
Flesch 43, typical 46
Average sentence
19 words
Next steps
5
typical 5
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 3%What needs to improve 21%About the inspection 77%

Full report text

Inspection report for children’s home - monitoring visit: 2737745 1 Registered provider: ROC Northwest Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

A private company operates this children’s home. The home can provide care for up to five children with social and emotional difficulties. There is one child currently living in the home.

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Information about this children’s home

The manager post is vacant. The provider is in the process of recruiting to this post.

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This monitoring visit

The home was judged to be inadequate at the full inspection on 15 January 2025. Following the inspection, compliance notices were issued under Regulations 12, 13 and 14.

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This monitoring visit

The purpose of this monitoring visit was to consider the action taken by the provider to meet the steps identified in the compliance notices. The inspector found that the provider had taken action to meet the steps in the compliance notices.

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This monitoring visit

Leaders and managers have updated and implemented risk management plans and have introduced new guidance so that staff are clear about what to do when there is a serious incident.

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This monitoring visit

Since the last visit, the staff have received training on self-harm. This has enhanced their knowledge and skills in managing children’s specific needs.

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This monitoring visit

Managers have improved the monitoring systems in the home. This has resulted in more effective management oversight of serious incidents in the home.

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This monitoring visit

Team meetings take place more regularly. These are well attended and enable the staff team to reflect on serious incidents and have a clear direction moving forward. Staff say that they are positive about the development of the home. Inspection report for children’s home - monitoring visit: 2737745 2 Staff are benefiting from leaders and managers being more present and available in the home. Staff are receiving regular reflective supervision. This enables staff to consider individual practice and new ways of working and continually develop their practice.

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This monitoring visit

The rota is sufficiently covered for the number of children living in the home and includes on-call rota cover, which leaders and managers are responsible for. This means that staff have a clear system in place should an incident occur that requires decision-making from the management team.

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This monitoring visit

Staff work well with external professionals, which enables effective care planning when considering children risks and newly emerging needs. Inspection report for children’s home - monitoring visit: 2737745 3

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Inspection date Inspection type Inspection judgement

15/01/2025 Full Inadequate 13/02/2024 Full Good Inspection report for children’s home - monitoring visit: 2737745 4

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Recommendations

 The registered person should ensure there are procedures in place for welcoming and introducing each child to the home and that they are sensitive to the needs of the child at the time of arrival. Specifically, the registered person must allow sufficient time to enable children to settle into the home before other children move in. Additionally, ensure that the individual needs of each child living in the home are carefully considered to enable children to have a positive experience of arriving at the home. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 57, paragraph 11.7)  The registered person should ensure that staff help each child to prepare for any moves from the home, whether they are returning home, moving to another placement or adult care, or to live independently. Specifically, where possible, this should be done in a planned way to develop the child’s

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Recommendations

emotional resilience and provide them with a positive transition. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 17, paragraph 3.27)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2737745 5

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Children’s home details

Registered provider: ROC Northwest Limited

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Children’s home details

Registered provider address: 5th Floor, Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspectors

Michelle Greenhalgh, Social Care Inspector Paul McKay-Smith, Social Care Inspector Inspection report for children’s home - monitoring visit: 2737745 6 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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