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Early years · Early years complaint outcome

Setting in Southampton

Inspected 25 Apr 2025 · URN 2778374

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    25 Apr 2025

  • URN verified

    2778374

Page 1 of 2
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

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−64Very criticalmore positive than 30% of reports of this type

In line with other reports of this type.

Criticismconcerns

How the report reads, start to finish

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

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Pages
2
Words of findings
328
about usual (typical 281)
Reading level
Hard
Flesch 47, typical 42
Average sentence
17 words
Next steps
1
typical 1
Hedged sentences
11%
“some”, “not always”, “most”…

Where the words go

Findings 100%

Full report text

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 8 April 2025, we received concerns that the provider was not meeting EYFS requirements relating 'Information about the child' and 'Information about the provider.'

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Summary of outcome

On 17 and 22 April 2025, we carried out regulatory telephone calls. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take. The provider will be able to give parents further information about this. Actions needed by 9 May 2025:

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Summary of outcome

n Obtain an enhanced criminal records check for every person aged 16 and over who works on the premises (including for unsupervised volunteers, and supervised volunteers who provide personal care)

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Summary of outcome

n take all reasonable steps to ensure staff and children are not exposed to risks with particular regard to staff lone working

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Summary of outcome

n record information for each child, including name, date of birth, parents' details and emergency contact details

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Summary of outcome

n maintain a daily record of the names of children being cared for on the premises, their hours of attendance and the names of each child's key person.

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Summary of outcome

On 24 May 2025, we found the provider had met some of the safeguarding and welfare actions but not others. The provider has updated their records. They now record the required information and maintain registers showing the children's hours of attendance.

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Summary of outcome

On 10 June 2025 the provider resigned from the Early Years Register.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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