Continuum Support Care Services LTD

Inspection report for supported accommodation provider - monitoring visit: Continuum Support Care Services Ltd Continuum Support Care Services Ltd

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Inspected under the social care common inspection framework

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provider

This supported accommodation is operated by a private provider in the north-west of England. The provider can accommodate up to 12 individuals in self-contained units where the accommodation is for the sole use of one person.

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provider

At the time of the inspection, five looked-after children aged 16 and 17 were accommodated.

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provider

This visit was announced approximately one hour in advance.

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provider

The service manager registered with Ofsted in May 2024.

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This monitoring visit

On 19 March 2025, Ofsted issued a compliance notice, following a monitoring visit on 18 February 2025. The compliance notice was served because Ofsted found shortfalls in the leadership and management of the service.

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This monitoring visit

On 6 May 2025, a monitoring visit was carried out to determine the provider’s compliance with this notice. The inspector visited the provider’s office and spoke to the registered service manager and a senior member of staff. In addition, the inspector spoke to two children and two social workers.

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This monitoring visit

The provider has made some improvements to the admissions procedure. They have agreed on new referral processes with two local authorities and amended their decision-making procedures. However, leaders and managers are still unable to Inspection report for supported accommodation provider - monitoring visit: Continuum Support Care Services Ltd demonstrate that they have fully considered children’s vulnerabilities and support needs at the point of admission. This means they may continue to accept children whose needs cannot be met by the service. For example, a placement ended because the service was unable to adequately support a child with complex mental health needs. These needs were known at the point of admission.

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This monitoring visit

The provider has failed to ensure that children’s plans include all relevant referral information. For example, one child’s risk assessment did not include significant risks identified during the referral process. These risks included sexual exploitation and going missing from home.

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This monitoring visit

Most of the children receive ongoing high levels of support, with staff being present throughout the day and night. This includes children who recently moved into the service. This ongoing high level of support is an indicator that the provider may not be operating in line with their statement of purpose. Furthermore, a social worker confirmed that the provider has accepted children who are ‘really challenging’ and ‘high risk’ at the point of referral.

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This monitoring visit

Other social workers are positive about the provider. They said that the provider communicates well with them and attends meetings regularly. They also said that the provider understands children’s needs and is ambitious for them.

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This monitoring visit

Children say that they feel safe and secure in their homes. Staff work with children to try to help them develop their independent living skills. Inspection report for supported accommodation provider - monitoring visit: Continuum Support Care Services Ltd

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the supported accommodation undertaking in a way that is consistent with the ethos, and delivers the outcomes set out in the undertaking’s statement of purpose;

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Requirement Due date

ensure that arrangements are in place to manage referrals of children to the supported accommodation undertaking and admissions of children to premises used as supported accommodation, including, where relevant, emergency referrals and admissions. (Regulation 4 (1) (2)(a)(f))

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Requirement Due date

In particular, leaders and managers must only accept children at the point of referral who are suitable for supported accommodation. 22 June 2025

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Requirement Due date

The support standard is that children receive individual and tailored support that meets their needs.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that plans for support are based on initial referral information, are meaningful and are created in full consultation with the child, taking account of relevant plans for the child. (Regulation 7 (1) (2)(b)) 22 June 2025 Inspection report for supported accommodation provider - monitoring visit: Continuum Support Care Services Ltd This requirement was made at the last inspection and is restated.

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Requirement Due date

*This requirement is subject to a compliance notice.

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: Continuum Support Care Services Ltd

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Supported accommodation provider details

Registered provider address: Sinclair Accounting Co Ltd, 300 St Marys Road, Garston, Liverpool L19 0NQ

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Supported accommodation provider details

Registered service manager: Stephanie Parsons

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Inspector

Steve James, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: Continuum Support Care Services Ltd to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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