Silver Birch Care (North West Region & Peterborough)

Inspection report for supported accommodation provider - monitoring visit: Silver Birch Care (North West Region & Peterborough) Silver Birch Care (North West Region & Peterborough)

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Registered provider: Silver Birch Care Limited

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Inspected under the social care common inspection framework

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provider

This supported accommodation service is owned and managed by a private provider. It was registered with Ofsted on 9 April 2024 and provides single occupancy accommodation and shared accommodation for children and young adults over the age of 16 years.

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provider

At the time of the visit, two young people were living in the premises.

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provider

No children were spoken with during this visit.

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provider

The service has not had a registered service manager in post since the previous manager resigned in May 2024.

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This monitoring visit

This monitoring visit was carried out to address concerns about behaviour management practices within the service. The concerns were not substantiated by the evidence reviewed.

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This monitoring visit

Ofsted received two notifications detailing staff using restraint to manage children’s behaviour. One of these had led to a complaint being made by a child that the measure used had been excessive. Leaders and managers responded effectively to the complaint, involving other safeguarding agencies and undertaking suitable investigative and disciplinary processes to promote the safety of children. Inspection report for supported accommodation provider - monitoring visit: Silver Birch Care (North West Region & Peterborough) Leaders, managers and staff understand and adhere to the organisation’s behavioural policy. Staff receive appropriate training that supports them to respond to children’s behaviours in a calm, non-judgemental and proportionate way. Staff support children to build positive relationships through reflective discussion and modelling. This helps them to learn different ways to manage difficult emotions and

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This monitoring visit

Weaknesses were seen in the recording of incidents. Staff do not consistently and accurately record the detail of incidents so that managers fully understand what has occurred. Leaders and managers evaluate reports to challenge and guide effective practice, but this is limited by the lack of detail.

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This monitoring visit

No concerns were identified during this inspection about the safety of children within this service. Inspection report for supported accommodation provider - monitoring visit: Silver Birch Care (North West Region & Peterborough)

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

Where there is use of a measure of restraint (“the measure”) of a child in premises used for supported accommodation, the registered person must ensure that—

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Requirement Due date

within 24 hours of the use of the measure, a record is made which includes—

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Requirement Due date

details of the child’s behaviour leading to the use of the measure;

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Requirement Due date

the date, time and location of the use of the measure;

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Requirement Due date

a description of the measure and its duration;

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Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure;

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Requirement Due date

the name of the person who used the measure, and of any other individual present when the measure was used;

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Requirement Due date

the effectiveness and any consequences of the use of the measure;

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Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

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Requirement Due date

within 48 hours of the use of the measure, the registered service manager, or a person who is authorised by the registered service manager to do so (“the authorised person”), has—

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Requirement Due date

spoken to the child about the measure; 31 March 2025 Inspection report for supported accommodation provider - monitoring visit: Silver Birch Care (North West Region & Peterborough) signed the record, completed under sub-paragraph (a), to confirm it is accurate;

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Requirement Due date

within five days of the use of the measure, the registered service manager or the authorised person adds to the record confirmation that they have spoken to the child about the measure to agree the accuracy of the report. (Regulation 22 (2)(a)(i)(ii)(iii)(iv)(v)(vii)(viii)(b)(i)(ii)(c))

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: Silver Birch Care (North West Region & Peterborough)

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Supported accommodation provider details

Registered provider: Silver Birch Care Limited

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Inspector

Alphie Khumalo, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: Silver Birch Care (North West Region & Peterborough) to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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