Children's Home run by 360 Children’s Residential Services Limited in Devon

Inspection report for children’s home: 2731541 1 Registered provider: 360 Children’s Residential Services Limited

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This home is operated by a private organisation and provides care for up to two children. The home and the manager were registered in July 2023.

p.1

Information about this children’s home

One child was living in the home at the time of the inspection. They spent time with the inspector.

p.1

Information about this children’s home

The term ‘adults’ has been used throughout the report to reflect the home’s preferred title to describe staff.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Overall judgement at last inspection: requires improvement to be good

p.1

good

Enforcement action since last inspection: none Inspection report for children’s home: 2731541 2

p.1

Inspection date Inspection type Inspection judgement

30/07/2024 Full Requires improvement to be good 22/11/2023 Full Requires improvement to be good Inspection report for children’s home: 2731541 3

p.2

Overall experiences and progress of children and young people: good

The home environment is bright and welcoming. The child has their own artwork on the walls. They chose the colour scheme in their bedroom and helped to paint the room.

p.3

Overall experiences and progress of children and young people: good

The child has made progress since being in the home. This has been achieved in a variety of ways. For example, the adults have developed a strong understanding of the child’s preferred communication style and have adopted this to build a relationship with them that is based on playfulness, trust and nurturing care.

p.3

Overall experiences and progress of children and young people: good

The adults have helped the child to stay connected with their family, building trust and safety by supporting the child to have regular phone calls and visits. The child’s emotional well-being is supported through caring conversations, and they feel comfortable sharing their thoughts and wishes with the adults. The child helps to plan daily activities. For example, they go shopping and attend community events, such as local police days or feeding squirrels. The child is becoming more confident in managing and attending their health appointments. These activities are helping the child to develop independence and social skills.

p.3

Overall experiences and progress of children and young people: good

The adults have established good routines, which the child responds well to. They know what is expected of them. The child’s attendance at school has increased and the child engages in learning in the home to supplement their education. However, leaders and managers do not always ensure that this learning is developmentally appropriate. Therefore, it is not always supporting meaningful progress by ensuring the child is undertaking leaning that is sufficiently challenging.

p.3

Overall experiences and progress of children and young people: good

While the adults have developed a plan to support the child towards independence, this is not being progressed. The adults are not consistently reviewing the plan for appropriateness, and they are not ensuring that outside agencies are contributing to the plan.

p.3

How well children and young people are helped and protected: good

The adults have developed a strong understanding of the child’s needs, background and identity. This helps them to know how to respond effectively to risks as they have a good understanding of the reasons behind the child’s presentation.

p.3

How well children and young people are helped and protected: good

The adults work well together to respond calmly and consistently when the child is upset. Clear planning and reflection through regular team meetings, supervision and oversight from the registered manager have ensured this consistent response. The focus is on helping the child to understand their emotions and feel a sense of belonging and care, which helps to reduce risks and supports the child in feeling settled and safe. Inspection report for children’s home: 2731541 4 The adults work with the child to help them learn how to keep themselves safe in the community and online. They do this through planned and unplanned conversations that are centred around the child’s interests and likes. The child approaches the adults for advice and guidance when they are feeling worried or upset.

p.3

How well children and young people are helped and protected: good

The emphasis on support is helping the child to understand their feelings and foster a sense of belonging. This is also helping to minimise the risks and to ensure the child feels settled and safe. This is demonstrated in their improved ability to manage their emotions.

p.4

How well children and young people are helped and protected: good

The adults know what to do if the child goes missing, or if they have safeguarding concerns.

p.4

The effectiveness of leaders and managers: good

Adults who work in the home say that the home has a relaxed atmosphere, and they enjoy spending time there. They say that the registered manager is approachable, knowledgeable and supportive.

p.4

The effectiveness of leaders and managers: good

The manager has good oversight of practice, ensuring regular review of incidents to explore patterns and deepen the understanding of the child’s needs. The manager uses supervisions and team meetings as an opportunity to support the adults’ understanding of safeguarding. They are reflective spaces, which encourage empathy towards the child who lives in the home, while offering support to the adults to develop their skills in a non-judgemental space. The adults say that they find both team meetings and supervisions helpful.

p.4

The effectiveness of leaders and managers: good

The registered manager advocates effectively for the child and is confident in challenging external agencies. However, they need to follow up more promptly on support requests and referrals to ensure timely progress.

p.4

The effectiveness of leaders and managers: good

The home is sufficiently staffed for the child who lives there, and recruitment processes are robust. The manager has a good understanding of the development areas for the home and training needs of the team. The adults say that they have access to regular and good-quality training, which supports them to meet the needs of the child in the home. Inspection report for children’s home: 2731541 5

p.4

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.5

Requirement Due date

The quality and purpose of care standard is that children receive care from staff who understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

p.5

Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

p.5

Requirement Due date

In particular, the standard in paragraph (2) requires the registered person to—

p.5

Requirement Due date

ensure that staff protect and promote each child’s welfare;

p.5

Requirement Due date

help each child to develop resilience and skills that prepare the child to return home, to live in a new placement or to live independently as an adult and make decisions about the day-to- day arrangements for each child, in accordance with the child’s relevant plans, which give the child an appropriate degree of freedom and choice. (Regulation 6 (1)(a)(b) (2)(b)(ii)(iv)(ix)) 20 June 2025

p.5

Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure that staff—

p.5

Requirement Due date

help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans;

p.5

Requirement Due date

maintain regular contact with each child’s education and training provider, including engaging with the provider and the placing authority to support the child’s education and training and to maximise the child’s achievement; and

p.5

Requirement Due date

that each child has access to appropriate equipment, facilities and resources to support the child’s learning. (Regulation 8 (1) (2)(a)(i)(vi)(vii) (b)) 20 June 2025 Inspection report for children’s home: 2731541 6

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2731541 7

p.6

Children’s home details

Registered provider: 360 Children’s Residential Services Limited

p.7

Children’s home details

Registered provider address: 4 Minster court, Tuscam Way, Camberley, Surrey GU15 3YY

p.7

Children’s home details

Responsible individual: Richard Ellis-Tole

p.7

Inspector

Sally Shakespeare, Social Care Inspector Inspection report for children’s home: 2731541 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8