Skip to content

Help us get it right

Sign in (free) to send feedback, so we can tell you when it's fixed.

Early years · Early years inspection (EIF)

Bright Horizons Surbiton Ewell Road Day Nursery and Preschool

Inspected 19 Mar 2025 · published 4 Jun 2025 · URN 2527466

Help us get it right

Sign in (free) to send feedback, so we can tell you when it's fixed.

Original PDF ↗

Summary

What we read, and from where

Click a reading to see it highlighted in the report.

  • Group verified

    Bright Horizons Family Solutions Limited

  • Group reference verified

    RP901358

  • Inspection date AI-checked

    19 Mar 2025

  • Inspectors verified

    Jacqueline Halpin

  • Behaviour and attitudes verified

    Good

  • Leadership and management verified

    Good

  • Overall effectiveness verified

    Good

  • Personal development verified

    Good

  • Previous overall verified

    Requires improvement

  • Quality of education verified

    Good

  • Postcode verified

    KT6 7AB

  • Name on report verified

    Bright Horizons Surbiton Ewell Road Day Nursery and Preschool

  • URN verified

    2527466

Page 1 of 6
Page 1 of the report

Deep dive

What this report says

In plain English

Join free to get a short, plain-English summary of any report.

Grade profile

Hollow rings show the previous inspection, 2024.

  • OverallGood
  • Behaviour and attitudesGood
  • Leadership and managementGood
  • Personal developmentGood
  • Quality of educationGood

79% of comparable inspections in the last three years were graded Good (17,905 inspections).

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+94Very positivemore positive than 98% of reports of this type graded Good
OutstandingGoodRIInadequate

Reads more warmly than most reports of this type graded Good.

Markers show where typical reports of each grade sit.

Praisepositiveambitiousgood progresshappyeffectivelyeffectivestrongmake good progress

How the report reads, start to finish

Every paragraph in order, sized by length. Tap one to see it on the page.

FindingsSafeguardingWhat needs to improveAbout the inspection positive critical
  • Findings789w+93
  • Safeguarding20w+50
  • What needs to improve18w+20

Strengths

Quoted from the report. Tap to see it on the page.

Concerns

Quoted from the report. Tap to see it on the page.

No strong criticism found.

Next steps

Quoted from the report. Tap to see it on the page.

What the report dwells on

Topics by how often they come up, coloured by how they are described. Open one for an example.

Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
6
Words of findings
792
about usual (typical 803)
Reading level
Plain English
Flesch 61, typical 54
Average sentence
13 words
Next steps
1
typical 2
Hedged sentences
2%
“some”, “not always”, “most”…

Where the words go

Findings 60%Safeguarding 2%What needs to improve 1%About the inspection 37%

Full report text

Inspection of Bright Horizons Surbiton Ewell Road Day Nursery and Preschool 301 Ewell Road, Surbiton, London KT6 7AB

p.1

Inspection date: 19 March 2025 - 28 April 2025

p.1

Overall effectiveness Good

The quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good Overall effectiveness at previous inspection Requires improvement

p.1

The provision is good

The leadership team has made improvements since the last inspection. There is now a strong focus on what the team wants children to learn, which is widely understood, and children's individual needs are met. This has had a positive impact on children. Children arrive happy to meet staff and their friends. Staff are kind and nurturing towards the children, who know them well. Children often check in with staff for a reassuring cuddle, which helps children to feel safe and secure. Staff are calm and are positive role models towards children. Children have good routines in place, which they know and follow well. Children learn to build their resilience. For example, they learn how to wait their turn. Staff use sand timers to support children's understanding of turn taking, and children then begin to suggest using the sand timer at other times in play.

p.2

The provision is good

The curriculum is designed based on children's interests and engagement and is equally ambitious for all children. Children have a positive attitude to their learning. For example, as they learn about nature and flowers, activities are set up to extend their knowledge. As they create pictures from real flowers, children learn about the various parts and recall words they have learned, such as 'petals' and 'leaf'. Children behave well at this nursery.

p.2

need to do better?

n Leaders have worked hard to improve the curriculum intent and help children progress well from their starting points since the last inspection. Staff training and leaders' oversight of each room has also been improved. However, leaders do not take all opportunities to monitor teaching to further improve the implementation of the curriculum. For example, sometimes staff do not engage children in activities or prepare the environment to encourage children's individual interests as they transition between rooms. n Leaders are ambitious for every child to reach their full potential. Staff assess and plan for children effectively. They have a good knowledge of what they want children to learn and why, and children are making good progress. n Leaders ensure that staff have regular supervision meetings, which highlight staff strengths and areas of improvement. Staff explain that they have embraced the strengthened curriculum and the knowledge they have gained from training.

p.2

need to do better?

Staff explain they feel listened to and valued. n Staff support children, including children who speak English as an additional language, to become effective communicators. Staff talk to children throughout the day and engage in two-way conversations. Babies hear songs such as 'The Wheels on the Bus' and wave their arms in delight. In the garden, children approach staff with a book for spontaneous storytelling. Staff bring the stories to life with differing tones to key parts of the story. Children make good progress in

p.2

need to do better?

19 March 2025 communication and language. n Staff support children in their physical skills effectively. Staff help babies to wipe their mouths after a snack by modelling expectations, which are copied. Outdoors, toddlers roll and kick balls with confidence. Staff build children's confidence as they balance on boards, crates and tyres, and children are encouraged to keep trying. Children build their fine motor skills through thoughtful activities. For example, in the garden, staff teach children to wring wet clothing from a water bowl before hanging it on a line using pegs. This helps children to develop their small finger muscles. n Throughout the day, staff support children to become independent learners. Staff encourage babies to wash dolls and explore the water. At mealtimes, staff encourage children to serve themselves and put away plates after eating. Staff support children in learning to put on and take off their coats and placing them

p.2

need to do better?

on their peg. This helps to prepare children for school. n Staff support children's emotional well-being. They teach children to use their voice when talking about their feelings. Staff use techniques such as the 'Colour Monster' to support children's understanding. Leaders have recently developed a 'wellness room', where they hold small group-time and yoga sessions. This helps to create calm for children during the day, when needed. n Staff share with parents how the nursery supports their child's learning. They are happy with the regular communication, which helps them to initiate conversations with their child at home. Staff ensure they share with parents how the robust settling-in process reassures them that their child is safe and ready to begin nursery. Parents say that leaders and staff are attentive and share that their children are making good progress.

p.3

Safeguarding

The arrangements for safeguarding are effective.

p.3

Safeguarding

There is an open and positive culture around safeguarding that puts children's interests first.

p.3

should:

n strengthen the monitoring of staff's teaching, to support the delivery of a consistent curriculum to engage children.

p.3

Setting details

Unique reference number 2527466 Local authority Kingston upon Thames Inspection number 10354690 Type of provision Childcare on non-domestic premises

p.4

Registers

Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register Day care type Full day care

p.4

inspection

Total number of places 95 Number of children on roll 46 Name of registered person Bright Horizons Family Solutions Limited

p.4

reference number

Telephone number 020 3926 8400 Date of previous inspection 22 May 2024

p.4

Information about this early years setting

Bright Horizons Surbiton Ewell Road Day Nursery and Preschool registered in 2019 and is located in the Royal Borough of Kingston upon Thames. The nursery opens all year round, from 7.30am to 6.30pm, Monday to Friday, except for bank holidays. There are 30 members of staff who work directly with the children. Of these, 19 hold appropriate early years qualifications at level 2 and above. The nursery accepts government childcare funding.

p.4

Information about this inspection

Inspectors Jacqueline Halpin Jacqueline Halpin

p.4

Inspection activities

n The manager and the inspector completed a learning walk together of all areas of the nursery and discussed the early years curriculum. n The inspector spoke to a number of parents and took their views into account. n The inspector observed interactions between staff and the children. n The manager and the inspector completed a joint observation of a focused activity. n The inspector spoke to staff and took their views into account. n The inspector looked at relevant documentation and reviewed evidence of the suitability of staff working in the nursery.

p.5

Inspection activities

We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

p.5

Inspection activities

19 March 2025 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

p.5

Inspection activities

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

p.6

Inspection activities

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence/ , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk

p.6

Inspection activities

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.6

Inspection activities

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.6

Discuss this inspection

Members compare notes on inspectors and inspections here. Join free to read and post.

Join the discussion